Pass Gallery offers different subscription plans to help you share, deliver, and sell your photos online. They have a free plan with limited storage, and paid plans starting at around $6 to $8 per month with more storage and features like watermarking and client support. More advanced plans with unlimited storage and extra perks cost up to around $38 to $44 per month. They offer monthly or annual billing, a free 30-day trial for some plans, and the ability to cancel anytime. If you see a charge from Pass Gallery, it’s likely for one of these subscription plans so you can manage and showcase your photo galleries easily.
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Cancelling a subscription on Pass is straightforward and can be done entirely online through the user dashboard by navigating to Settings, Plans & Billings, and clicking Cancel next to the active subscription. The process involves just a few clicks and includes a confirmation step, making it easier than average. No complex steps or need for contacting support unless additional help is desired.
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How to Cancel Pass: Step by Step
If you purchased through Pass Gallery:
- Access Your Settings: From your Main Dashboard, click on Settings.
- Navigate to Plans & Billing: Under the Plans & Billing section, locate your current subscription and click the Cancel button next to your active subscription.
- Confirm the Cancellation: Review the details and click Confirm Change to approve the cancellation.
Tips & Tricks for Canceling Pass
- Cancel immediately after subscribing: Cancel right after entering your credit card to avoid unwanted renewals while still accessing the full paid period.
- Use firm but polite language: Clearly state your intent to cancel and be persistent without being rude to escalate effectively.
- Ask to update credit card info: Tell customer service you need to update your payment method; this often prompts quick follow-up allowing easy cancellation.
- Escalate to supervisors: If front-line support resists, ask to be connected to a manager or someone with decision power to approve cancellations.
- Cancel on preferred timing: Cancel at least 24 hours before the next billing cycle to avoid auto-renewal charges.
- Use burner or surrogate cards: Provide credit card numbers with expiration dates to prevent automatic future charges.
- Leverage threat to cancel: Threaten cancellation to negotiate better rates or offers if you want to keep the service cheaper temporarily.
- Check cancellation fine print: Some subscriptions may end immediately and some may let you use until the end of the billing period; confirm to know what to expect.
- Keep records and proof: Save emails, chat logs, and cancellation confirmations as evidence in case of billing disputes.
- Use multiple channels: Try cancellation via app, website, phone, or email if one channel proves difficult.
- Be persistent and patient: Companies often try to deter cancellations; persistence and repeated attempts can pay off.
Pass Customer Service Info
If you need assistance, here's how you can get in touch with Pass's support team.
Cancel Pass Script
Script
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Hello Pass Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Due to personal reasons, I am unable to continue with my membership at this time. I appreciate the services provided, but I need to prioritize my current commitments.
Thank you for your understanding, and I hope to return in the future under better circumstances.
Best regards,
Frequently Asked Questions
Passgallery's subscription cancellation policy allows you to cancel your paid subscription anytime through the Settings > Plans & Billings section of your account, where you click the Cancel button and confirm the change. Your subscription will remain active until the end of the current billing period, after which your account will revert to the Free Plan with its associated limitations.
To cancel your subscription on Pass (passgallery.com), you do need to have access to your account, which typically means knowing your password. Password management is handled directly by users, and if you forget your password, you can reset it using the "Don't Have a Password?" or "Forgot Password?" options on the login screen. A reset link will be sent to your email for secure access to your account. For password reset, you can start here: https://passgallery.com/login
- Unsatisfactory service quality – Users may feel the service does not meet their expectations in terms of features, ease of use, or performance.
- Cost concerns – Membership fees might be seen as too high, especially if users aren't using the service enough to justify the expense.
- Lack of usage – Customers often cancel when they no longer use or need the service frequently.
- Technical issues – Persistent bugs, crashes, or problems with access and functionality can push users to cancel.
- Better alternatives available – Competition offering better features, price, or user experience can lure customers away.
- Subscription auto-renewal surprises – Users may cancel due to being caught off guard by auto-renewal charges or forgetting about the subscription.
- Privacy or data concerns – Concerns about how their photos or personal data are stored or used might lead to cancellation.
- Changes in personal circumstances – Financial hardship, change in interests, or reduced need can lead to cancellations.
- Inconvenience or complexity in service – Difficulties managing the subscription or understanding the service can cause cancellations.
Pass (passgallery.com) allows you to cancel your subscription at any time, but the cancellation must be done either in writing or via the application. Subscriptions automatically renew unless you actively cancel, and there are no early-cancellation fees or lock-ins, but all services are prepaid and non-refundable. When cancelled, your storage will be downgraded to the free plan, which may cause galleries exceeding the free storage limit to be removed, so you should be careful about potential data loss after cancellation.
Before cancelling your Pass (passgallery.com) subscription, it's important to know that your subscription will remain active until the end of the current billing period. After cancellation, your account will automatically revert to the Free Plan. The Free Plan has certain limitations: you must log in at least once every 30 days to prevent your active galleries from being deleted, and your storage limit is reduced to 2 GB from the paid plan limits. If you exceed the storage limit or don't access your account within 30 days, your active galleries will be deleted after notifications and a short recovery window. Make sure to review these limitations to understand how they affect your content and account functionality.
- Account email address associated with your Pass account
- Account holder's full name (first and last name)
- Login credentials to access Pass (email and password)
- Subscription or plan details (name or type of subscription, such as monthly or annual)
- Reason for cancellation (optional, but may be requested)
- Confirmation of cancellation via written request or confirmation in app
- Access to account dashboard to manage Plans & Billing section
- Email for customer support (help@passgallery.com or privacy@passgallery.com) if needed
- Any other identifying account information (such as user profile details or physical address if contacted via support)
We've actually written a step by step guide on how to get a refund from Pass. Check it out!
The Easiest Way to Cancel Pass
If you’re frustrated trying to cancel your subscription, membership, or bill from Pass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Pass?
PASS, Pass Gallery, PASS GALLERY, Passgallery.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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