PawsGlam.com sells a range of pet products like feeders, beds, toys, and accessories for pets. They also have a membership program that starts when you buy store credits, which you can use on their site. The membership includes benefits and bills you $50 every 14 days unless you cancel it by emailing them. Store credits last 90 days and aren't refundable or transferable, so if you see charges from them, it's likely for this ongoing membership.
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Cancellation requires contacting customer support by email with the account email address. The process is straightforward but depends on email communication, which may add minor delays, resulting in overall low difficulty.
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How to Cancel PawsGlam.com: Step by Step
If you purchased through PawsGlam.com:
- Go to the PawsGlam website at pawsglam.com.
- Scroll to the bottom of the page and click on the "Cancellation Policy" link.
- Locate the section that mentions cancelling your membership.
- Fill in the email linked to your account in the cancellation request form.
- Click on the Send button to submit your cancellation request.
Tips & Tricks for Canceling PawsGlam.com
- Use clear, firm language in emails stating you want to cancel immediately and request confirmation of cancellation and refund.
- Email support repeatedly emphasizing charges you did not authorize or that the subscription was confusingly signed up for.
- Escalate by mentioning chargebacks or disputing the payment through your bank if the company delays or refuses cancellation.
- Timing matters: Cancel before the next billing cycle and act quickly once you notice unwanted charges.
- Be persistent and patient as the company may delay replies or ignore initial cancellation requests.
- Use the threat of negative reviews or consumer protection complaints if the company does not comply promptly.
- If an online cancellation option is non-functional, rely solely on email communication and bank dispute mechanisms.
- Some users found success by canceling their payment card to block further charges if cancellation was not honored.
- Check your account billing statements carefully and save all correspondence for proof in case of disputes.
- Do not trust verbal promises alone; always get cancellation and refund confirmations in writing.
PawsGlam.com Customer Service Info
If you need assistance, here's how you can get in touch with PawsGlam.com's support team.
Cancel PawsGlam.com Script
Script
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Hello PawsGlam Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with PawsGlam. Due to some changes in my circumstances, I have decided to discontinue my membership at this time. I appreciate the services you have provided thus far, but I believe this is the best decision for me right now.
Thank you for your assistance in processing this cancellation. Please confirm once it has been completed.
Best regards,
Frequently Asked Questions
PawsGlam.com's cancellation policy allows customers to cancel purchases within 14 calendar days from receiving the item, with refunds processed within 14 days after notification and return of the product. For memberships, customers must cancel by filling in the email linked to their account. Digital content cancellations are not allowed once the content has been downloaded or used.
You do not need your password to cancel your subscription on PawsGlam.com. To cancel, you only need to provide the email linked to your account in their cancellation request form. However, if you do need to reset your password for any other reason, you can do so at this URL: https://pawsglam.com/password/reset.
- Payment Failures – issues like expired cards without timely reminders.
- Lack of Updates – product not evolving with customer needs causing loss of relevance.
- Unresolved Product Bugs – technical issues causing frustration and mistrust.
- Complicated Checkout Process – slow or multi-step processes deterring customers.
- Inflexible Plan Modifications – no options to pause or downgrade plans.
- Shifting Customer Needs – customers outgrowing product or needing advanced features.
- Reduced Purchasing Power – economic pressures leading to cutting expenses.
- Switching to Competitors – dissatisfaction or better offerings elsewhere.
- Sensitivity to Price Changes – price hikes alienating budget-conscious customers.
- Lack of Innovation – failure to scale or evolve product with customer needs.
PawsGlam.com uses some tricky tactics that can make canceling your subscription difficult. Many customers report that they were automatically signed up for memberships without clear consent, often through Facebook ads or unclear website prompts, leading to unexpected charges. Although you can cancel by emailing the email linked to your account, reviews reveal that the cancellation process can be slow, confusing, and sometimes requires multiple follow-ups, with some users facing ongoing charges after cancellation attempts. There is no clear information on contracts or early cancellation fees, but the main pain is the automatic enrollment and problematic cancellation experience. Be cautious of hidden membership sign-ups and be prepared for persistent billing until cancellation fully processes.
Before cancelling your PawsGlam subscription or membership, be aware that you'll lose access to all member-exclusive content and any ongoing benefits tied to your subscription immediately after cancellation. To cancel, you need to submit a cancellation request using the email linked to your account. Keep in mind there is a 14-day hassle-free return policy which might be helpful if you recently received a product. Make sure to review your account and any pending orders before cancelling to avoid losing any services abruptly.
- Email address linked to your account
- Written cancellation request (via email or account setting)
- Access to "My Account" page (to initiate cancellation if not using email)
- Willingness to pay immediate cancellation fee (if applicable, $6.95 for instant cancellation)
We've actually written a step by step guide on how to get a refund from PawsGlam.com. Check it out!
The Easiest Way to Cancel PawsGlam.com
If you’re frustrated trying to cancel your subscription, membership, or bill from PawsGlam.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to PawsGlam.com?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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