BoilerJuice lets you pay for your heating oil through a simple Payment Plan where you can deposit money monthly, starting from as little as £10. This helps you build up a balance in your BoilerJuice account that you can use to pay for your next oil order, making payments easier and more manageable over time. Your money is safely held in a special account until you place an order, so you don't need to worry about security. This plan is great if you want to spread out the cost of heating oil instead of paying a big amount all at once.
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The cancellation process requires contacting customer service either by email or phone as stated on the BoilerJuice help pages. This is relatively straightforward but requires writing an email or making a call, making it easier than average but not instant or fully automated.
Estimated Time
On average, it takes
10 minutes
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minutes to cancel a Payment Plan subscription.
How to Cancel Payment Plan: Step by Step
If you purchased through Boiler Juice:
- Visit the Boiler Juice website at boilerjuice.com.
- Navigate to the Help Centre by scrolling to the bottom of the homepage and clicking on "Help".
- Contact Customer Services:
- Send an email to customer.services@boilerjuice.com indicating your wish to cancel your subscription.
- Alternatively, you can call customer services at 01480 775454 to speak with an agent directly.
- Provide necessary information such as account details and subscription information to complete the cancellation.
- Request a confirmation of your cancellation for your records.
Tips & Tricks for Canceling Payment Plan
- Immediately set a reminder to cancel before a free trial ends to avoid charges.
- Be persistent and clear—repeat "I want to cancel my subscription" firmly with customer service reps.
- Call during business hours to ensure you talk to live representatives; some require phone cancellation.
- Use certified letters to demand cancellation and keep proof of your requests.
- Escalate the issue by asking for supervisors if frontline reps resist cancellation.
- Leverage emotional or personal stories like moving, health conditions, or loss (pets, family) to encourage leniency.
- File chargebacks with your credit card as a last resort if companies continue charging after cancellation.
- Exploit contract loopholes such as changing your "home store" or switching accounts to avoid fees.
- Use forceful language politely but firmly, showing you know your rights and won’t tolerate non-compliance.
- Be prepared for delays as cancellations may take time; multiple calls might be necessary.
- Avoid polite requests that invite retention offers; instead stay consistent on your intention to cancel.
- Some users mention unusual stories (moving overseas, calling from prison, research trips) as humorous last-resort tactics.
- Consult bank or credit card providers to block or dispute recurring payments if cancellation with the company fails.
Payment Plan Customer Service Info
If you need assistance, here's how you can get in touch with Payment Plan's support team.
Cancel Payment Plan Script
Script
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Dear Boiler Juice Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my personal circumstances, I am no longer able to continue with the payment plan. I appreciate the service provided thus far and hope to revisit in the future when my situation allows.
Thank you for your understanding. I look forward to your confirmation of this cancellation.
Best regards,
Frequently Asked Questions
To cancel a subscription or contract with BoilerJuice, you need to contact them either by email at customer.services@boilerjuice.com or by phone at 01480 775454. There is no indication that you need to provide your password or log in to cancel your subscription. However, if you do need to reset your password for other account access reasons, you can do so here: https://www.boilerjuice.com/uk/users/password/new.
- Payment Failures - expired cards or failed transactions without reminders.
- Lack of Product Updates - product or service not evolving with customer needs.
- Unresolved Product Bugs - technical issues causing user frustration.
- Complicated Checkout Process - multi-step forms or slow page loads deter users.
- Inflexible Plan Modifications - inability to pause, downgrade, or change subscription plans easily.
- Shifting Customer Needs - customer outgrows or no longer requires the service.
- Reduced Purchasing Power - economic pressures leading to budget cuts.
- Switching to Competitors - competitors offer better features or experience.
- Sensitivity to Price Changes - negative reaction to price increases.
- Lack of Innovation - failure to update or improve product offerings.
With the BoilerJuice Payment Plan, there are no hidden fees, joining costs, or early cancellation charges. You can start, stop, or pause your plan at any time without any contract lock-ins or penalties. This flexibility means you are not bound by any long-term contracts or gimmicks that prevent you from canceling your subscription whenever you choose.
Before cancelling a Payment Plan on BoilerJuice, it's important to know that the plan is free to use with no joining fees, hidden costs, or cancellation payments. You have the flexibility to start, stop, or pause your plan at any time, and there's no minimum commitment period. When you cancel, you will lose access to the convenience of spreading your heating oil payments over time. Additionally, you won't be locked into a supplier, so cancelling the plan does not affect your ability to get the best available prices from a national database of suppliers. You can also withdraw your savings whenever you want, which is an important consideration before cancelling.
- Contact Method: Emailing customer.services@boilerjuice.com or calling 01480 775454 is necessary to cancel your account, order, or contract.
- Account Login: Logging into your BoilerJuice account may be required to access and manage your subscription or order.
- Order Details: Having your order number, account information, or billing details ready can facilitate the process.
- Reason for Cancellation: You might need to provide a reason for cancellation when prompted.
- Reactivation Options: The service allows you to stop, restart, or cancel your plan at any time via their platform or customer service.
- Policy on Cancelling Contracts and Orders: Orders and contracts can be canceled before delivery, either by phone or email.
We've actually written a step by step guide on how to get a refund from Payment Plan. Check it out!
The Easiest Way to Cancel Payment Plan
If you’re frustrated trying to cancel your subscription, membership, or bill from Payment Plan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Payment Plan?
BOILERJUICE MONTHLY PYMT, BOILERJUICE PAYMENT PLAN, BOILERJUICE CREDIT, BOILERJUICE DEBIT, BOILERJUICE PAYMENT PLAN FEE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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