Paymentico is a company that helps with credit and debit card payments mainly for live entertainment websites. They handle payments for things like tokens and memberships or subscriptions, so if you see a charge from them, it might be for a subscription or some tokens you bought online. If you want to cancel a membership, you just need to reach out to their customer support. Their charges will show up on your card as paymentico.com, which helps you recognize the billing source.
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Customer reviews frequently highlight difficulties in reaching the company and getting effective assistance. There is no clear or easy subscription cancellation process disclosed, and many users report unauthorized charges that are hard to stop, indicating cancellation is challenging and slow.
Estimated Time
On average, it takes
14 days
00
00
minutes to cancel a Paymentico subscription.
How to Cancel Paymentico: Step by Step
If you purchased through Paymentico directly:
- Contact Customer Support via the website.
- Provide one of the following details to process your cancellation:
- Your username
- Your transaction number
- The first 6 and last 4 digits of your card number used for the subscription
- Wait for confirmation from Customer Support about the cancellation.
If you purchased through a mobile app (if applicable):
- Open the app where you manage your subscriptions.
- Go to the Subscriptions section.
- Select the Paymentico subscription you want to cancel.
- Tap on Cancel Subscription and follow any additional prompts.
Tips & Tricks for Canceling Paymentico
- Contact your card provider or bank directly to dispute charges and block future payments if the merchant is unresponsive.
- Cancel the bank card or close the bank account associated with the subscription to stop recurring billing.
- Gather evidence of your cancellation attempts like emails or call logs to present during disputes or escalations.
- Escalate by publicly posting your refund or cancellation requests on consumer forums and Reddit to pressure Paymentico for a response.
- Send cancellation notices at least 3 days before the next payment to increase the chance your request is honored.
- Use assertive language indicating your intent to dispute charges through your bank if cancellation is not processed.
- Be persistent: repeatedly call, email, or message customer support, keeping a record of all communications.
- Consider issuing a chargeback if Paymentico continues billing after confirmed cancellation attempts.
- Immediately replace or block payment methods if you suspect the subscription or billing is a scam or fraudulent.
- Some users find success by canceling subscriptions right after signing up to prevent being charged or to trigger refunds.
Paymentico Customer Service Info
If you need assistance, here's how you can get in touch with Paymentico's support team.
Cancel Paymentico Script
Script
Copy
Hello Paymentico Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my financial situation, I can no longer maintain this service. I would appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Paymentico's membership or subscription cancellation policy requires you to contact their Customer Support and provide either your username, transaction number, or the first 6 and last 4 digits of your card number. Your Gold membership or Fan Club subscription will remain active until the end of the current billing cycle after cancellation.
To cancel your Paymentico subscription, you need to contact their Customer Support and provide your username, transaction number, or partial card details. There is no explicit mention that you need your password to cancel, indicating you likely do not need it for the cancellation process. However, if you do need to reset your password later, you can visit the general help page at https://help.paymentico.com/hc/en-us for support options. This approach is typical for Paymentico as they rely on identity confirmation through transaction and card details rather than password entry for subscription cancellation.
- Unauthorized transactions and potential fraud, with customers reporting charges they did not authorize.
- Compromised credit card information used fraudulently through Paymentico.
- Charges during supposed free trials without customer permission.
- Unresponsiveness to refund requests and inquiries from customers.
- Repeated unauthorized charges and difficulties in obtaining refunds.
- Disputes with banks over charges often unsuccessful.
- Company accessing accounts without consent to enable unauthorized charges.
- Charges related to failed or error transactions by Paymentico.
- Theft attempts using stolen card information linked to Paymentico accounts.
- Refunds offered as tokens instead of actual money.
- Double-charging or continued charging after account blocking.
- General perception of Paymentico as a scam, leading to distrust and cancellations.
To cancel your Paymentico membership or subscription, you need to contact their Customer Support and provide specific details like your username, transaction number, or card digits. However, be aware that your membership or subscription will remain active until the end of the current billing cycle, so there is no immediate cancellation effect. There are no explicit contracts, lock-ins, or early cancellation fees mentioned, but the delay until the billing cycle ends can feel like a lock-in period.
Before cancelling your Paymentico subscription, membership, or bill, keep in mind that you need to contact their Customer Support and provide specific details like your username, transaction number, or card digits to initiate the cancellation. Your Gold membership or Fan Club subscription will continue to be active until the end of the current billing cycle, so you won't lose access immediately after the cancellation request. Once the billing cycle ends, you will lose access to any premium features associated with your membership. It is important to consider these timing aspects so you can plan your usage and cancellation accordingly.
- Username associated with the Paymentico account
- Transaction number for the relevant subscription or bill
- First 6 and last 4 digits of your card number used for payment
We've actually written a step by step guide on how to get a refund from Paymentico. Check it out!
The Easiest Way to Cancel Paymentico
If you’re frustrated trying to cancel your subscription, membership, or bill from Paymentico—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Paymentico?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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