PDFFiller is an online service that lets you easily fill, edit, print, email, fax, and sign PDF documents from any device. They offer subscription plans that give you access to these features plus a digital library of fillable forms and customer support. Their plans range from Basic, Plus, to Premium, with monthly or discounted annual billing options. You might be getting billed by them if you subscribe for these services to handle PDFs regularly, and they also offer a 30-day free trial with easy cancellation.
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Canceling a pdffiller subscription involves a straightforward process of navigating to 'My Account,' then 'Manage My Subscription,' and clicking 'Cancel Subscription,' which is clear and simple without hidden steps.
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How to Cancel PDFFiller: Step by Step
If you purchased through PDFFiller.com:
- Log in to your account at pdffiller.com.
- Navigate to My Account.
- Select Manage My Subscription.
- Click the Cancel Subscription button.
Tips & Tricks for Canceling PDFFiller
- Send a cancellation email directly to pdfFiller support (support@pdffiller.com or dean.s@support.pdffiller.com) with a clear request to cancel your subscription immediately.
- Use firm and direct language in the email such as "I am requesting immediate cancellation of my subscription and all future charges."
- Follow up persistently if you don’t get a response or confirmation within a few days.
- Document all correspondence (save emails and screenshots) in case you need to escalate the issue.
- Call customer support phone numbers (+1 800 831-2050, +1 855 750-1663) if email attempts fail to get a resolution.
- Cancel well before the trial or subscription renewal ends to avoid automatic charges.
- Consider disputing unauthorized charges with your bank if the company continues to bill after your cancellation requests.
- Use virtual or temporary payment cards to sign up for the free trial in the future to avoid recurring charges.
- Be wary of "automatic upgrade" from free trial to paid subscription and monitor your bank statements closely.
- Do not rely solely on website cancellation options as some users report cancellations were not processed fully unless done via direct contact.
- Ask expressly for a cancellation confirmation email to have proof of cancellation.
- Escalate by mentioning potential disputes or complaints to financial services if support does not respond or cancel.
PDFFiller Customer Service Info
If you need assistance, here's how you can get in touch with PDFFiller's support team.
Cancel PDFFiller Script
Script
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Dear PDFFiller Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After careful consideration, I have decided that I no longer require the services provided, and therefore, I would like to proceed with the cancellation at your earliest convenience.
I appreciate your prompt attention to this matter and look forward to receiving confirmation of the cancellation.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
PDFFiller's subscription cancellation policy allows users to cancel their subscription anytime via My Account > Manage My Subscription, with access continuing until the end of the paid or trial period. No refunds are issued upon cancellation, but first-time self-service users may request a refund within 180 days of their first payment if dissatisfied. Refunds revoke access to paid features and may take up to 7 business days to process. Certain transactions like those older than 180 days or purchased through third-party marketplaces are not eligible for refunds. Users have 30 days after cancellation to download documents before they may be deleted.
To cancel your PDFfiller subscription, you need to access your account by logging in, which requires your password. Once logged in, you can go to My Account > Manage My Subscription and click the Cancel Subscription button. If you have forgotten your password, you can reset it at this URL: https://www.pdffiller.com/en/login/signin/forgot. There is no indication that you can cancel the subscription without logging in or without providing your password.
- Subscription push after document editing: Users must subscribe to save or keep their edited documents, leading to cancellations when they feel trapped.
- Misleading free usage claims: The platform is perceived as "free" initially but restricts essential actions like downloading or printing without a paid subscription.
- Loss of work or files: Glitches causing file deletion frustrate users into canceling.
- Unauthorized or continued billing: Customers report being charged after canceling subscriptions.
- Complicated or ineffective cancellation process: Difficulty in properly canceling the subscription causes dissatisfaction.
- High cost or perceived poor value: Users feel the subscription price does not match the service quality.
- Account deletion issues: Some users face problems with account disappearance or deletion but still experience billing.
PDFfiller allows subscription cancellation at any time, including during the free trial period, by canceling online through your account. However, once you cancel, no refunds are issued, and you have only 30 days after cancellation to download your documents before they may be permanently deleted. Refunds are only available within 180 days of the first payment for first-time users who found the service unhelpful, and no refunds are given for subscriptions purchased through sales teams, app stores, or third-party marketplaces, which can complicate cancellation or refund requests.
Before cancelling your PDFFiller subscription, you should know that you can cancel anytime through your account settings or by contacting support. However, there are some important considerations: When your subscription ends, immediate loss of access to your account, your uploaded content, PDFFiller services, and any third-party content occurs. You have a 30-day window after cancellation to download your content, after which it may be permanently deleted. Also, refunds are not generally provided unless specifically agreed by PDFFiller. Make sure to save all necessary documents before cancelling to avoid data loss.
- Login credentials (email address and password for your pdfFiller account)
- Access to the "My Account" dashboard on pdffiller.com
- Navigation to "Manage My Subscription" within the account menu
- Ability to click the "Cancel Subscription" button and follow the prompts
- Account details (if contacting customer service via email, chat, or phone – e.g., registered email, username, or possibly last 4 digits of payment method for verification)
- Access to the email account associated with your subscription (for confirmation emails or support replies)
- Awareness of free trial renewal dates to avoid charges by canceling before the trial ends
- Knowledge that payment details remain tied to your account until the subscription is canceled
We've actually written a step by step guide on how to get a refund from PDFFiller. Check it out!
The Easiest Way to Cancel PDFFiller
If you’re frustrated trying to cancel your subscription, membership, or bill from PDFFiller—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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