PeopleWhiz is a service that provides background checks, offering both one-time reports and ongoing subscription plans. With a subscription, you get unlimited background reports, including personal information, contact history, criminal records, and more. They automatically renew memberships unless you cancel, and charges will appear on your credit card statement as PEOPLEWHIZ*COM. You can easily view your billing history and reports on their website dashboard, and customer support is available 24/7 if you need help.
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Cancelling a PeopleWhiz subscription is relatively straightforward as it primarily requires contacting customer service either by phone or email; no complex steps or extended processes are necessary. The main difficulty lies in having to initiate the cancellation via these methods, which can be less convenient than an instant online cancellation form, but overall it is not very hard.
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minutes to cancel a PeopleWhiz subscription.
How to Cancel PeopleWhiz: Step by Step
If you purchased through Credit Card:
- Gather your membership details, including your account number and payment information.
- Call customer service at (Insert Customer Service Number).
- Ask the representative to cancel your subscription.
- Confirm the cancellation and request an email confirmation of the cancellation.
If you purchased through Email:
- Compose an email to the customer service email address provided on the website.
- Include your membership details and a clear request to cancel your subscription.
- Send the email and wait for a confirmation response.
Tips & Tricks for Canceling PeopleWhiz
- Call customer service directly using the phone number listed at the bottom of the PeopleWhiz website for immediate cancellation.
- Have all membership details ready before calling, including email, address, zip code, and full name to verify your identity quickly.
- Be firm and clear in your language by explicitly stating you want to "cancel the subscription," "cancel the account," or "cancel auto-pay" to avoid ambiguity.
- Request a cancellation confirmation number or email for your records, especially to dispute any future unauthorized charges.
- Use a one-time use or privacy card for payments to prevent unexpected auto-charges if cancellation isn’t processed timely.
- Be persistent if the first call doesn’t resolve the issue; some users reported needing to escalate by calling multiple times.
- Send an email backup cancellation request to support@peoplewhiz.com with your membership details as a follow-up to your call.
- Cancel well before the renewal date to ensure your membership does not auto-renew and you are not billed for the next term.
- Monitor your credit card statements after cancellation for any surprise charges to quickly dispute them with your bank.
- Do not rely on website cancellation as PeopleWhiz does not offer an online cancellation option, requiring phone or email contact.
PeopleWhiz Customer Service Info
If you need assistance, here's how you can get in touch with PeopleWhiz's support team.
Cancel PeopleWhiz Script
Script
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Dear PeopleWhiz Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with PeopleWhiz. Due to unforeseen personal circumstances, I am unable to utilize the services as I initially intended and would like to avoid any further charges.
Please confirm the cancellation of my subscription at your earliest convenience. Thank you for your understanding and assistance with this matter.
Best regards,
[Your Name]
Frequently Asked Questions
PeopleWhiz's cancellation policy allows members to cancel their membership, including trials, at any time by contacting PeopleWhiz directly. Cancelling will stop any upcoming billing. Refunds are handled on a case-by-case basis with a focus on customer satisfaction.
To cancel your PeopleWhiz subscription, you need to contact their customer service with your membership details either by phone or email. They do not indicate a need for a password explicitly to cancel, but having your membership details ready is essential. If you do need to reset your password for account access, you can do so here: https://www.peoplewhiz.com/login/reset. This makes cancellation straightforward without complicated authentication hoops.
- Did not provide new or accurate information beyond what the customer already had.
- Additional payments were required to access full information after initial payment, perceived as a scam or upselling tactic.
- Demanded uploading a Photo ID to delete personal data, which made customers uncomfortable or unwilling.
- Published or sold personal information without consent, raising significant privacy concerns.
- Felt the service was a scam or not worth the money paid.
PeopleWhiz may use the trick of requiring you to call or email customer service to cancel, which can be inconvenient or create delays. While you can cancel your membership at any time, including during trial, the membership auto-renews monthly unless you actively cancel. There are no explicit contracts or early-cancellation fees, but be aware that you need to proactively contact them to stop future billing, and refunds are handled case-by-case, which may not always favor you.
Before cancelling your PeopleWhiz subscription, know that you will maintain access to all features and unlimited background reports for the remainder of your current term after cancellation. These features include personal information, aliases, family members, contact info, property records, criminal and arrest reports, and more. Once cancelled, you lose the ability to generate new reports and access new data, but you can reinstate your account anytime by logging in and reactivating it to regain access to previous reports. To cancel, you must contact customer service either by phone or email with your membership details and cancellation request.
- Full Name (First and Last Name)
- Email address associated with your account
- Username or Account ID (if available)
- Billing address (Street, City, Zip Code)
- Statement explicitly requesting cancellation of your PeopleWhiz subscription or membership
- Phone number (for verification, if required)
- Request to terminate direct debit/auto-billing authorization
- Request for deletion of your personal data (optional, especially if you want it under CCPA/GDPR)
- Proof of identity (if requested, to verify cancellation)
We've actually written a step by step guide on how to get a refund from PeopleWhiz. Check it out!
The Easiest Way to Cancel PeopleWhiz
If you’re frustrated trying to cancel your subscription, membership, or bill from PeopleWhiz—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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