Scannero.io is a service that helps you find the location of a phone by just entering the phone number. They offer a simple trial for 24 hours at about $0.89, so you can test it out. If you want to keep using it longer, there’s a monthly subscription that costs around $49.80 or $49.99, which lets you locate unlimited phones during that time. Basically, if you see a charge from them, it’s likely for this subscription to track phone numbers or use their other phone-related features.
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The cancellation process for a consumer is straightforward and clearly outlined on the website. It involves locating an Unsubscribe button, entering an email and an agreement word, then canceling the subscription via the account settings with no complex steps or hurdles.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Phone subscription.
How to Cancel Phone: Step by Step
If you purchased through Scannero:
- On the Scannero homepage, scroll down to find the Unsubscribe button in the Contact section.
- Enter your email address and type in "Agree" as instructed. Double-check for any typos if you encounter errors.
- Click on Account.
- Select Cancel Subscription.
Tips & Tricks for Canceling Phone
- Claim to have moved to a remote or obscure location to force immediate cancellation as local cancellation becomes impossible.
- Call from a strange area code or phone number to give the impression you’ve already relocated, prompting easier cancellation.
- Use firm, direct language such as "I want to cancel immediately" and insist on confirming cancellation on the call.
- Time your cancellation request near billing cycles or just after a charge hits to minimize ongoing charges and avoid additional fees.
- Request a manager if the first representative refuses to cancel, escalating patiently until approval.
- Send a follow-up email or certified letter outlining your cancellation request, referencing your phone call and any names spoken to.
- Freeze or suspend membership if full cancellation isn’t immediately possible to stop charges while continuing to negotiate.
- Change your payment method to a limited or virtual card with no funds to block further charges if cancellation is dragged out.
- Leverage legal references or local laws if applicable, such as rules requiring online cancellation options or clear cancellation policies.
- Document all contact attempts carefully including dates, times, representatives’ names, and exact wording used during cancellation attempts.
- Be persistent and patient, calling multiple times, ideally during business hours, and use multiple channels (phone, mail, email) together.
- Insist on receiving written confirmation of cancellation during or immediately after the call.
Phone Customer Service Info
If you need assistance, here's how you can get in touch with Phone's support team.
Cancel Phone Script
Script
Copy
Dear Scanner.io Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, I have found that I am not using the service as much as I anticipated, and I believe it would be best to discontinue my membership at this time.
Thank you for your assistance with this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Phone (scannero.io) subscription cancellation is done by scrolling down to the Unsubscribe button on the homepage in the Contact section, entering your email and typing "Agree", then clicking Account and Cancel Subscription. The subscription auto-renews monthly unless auto-renewal is turned off at least one day before the end of the current subscription period. Refunds may be offered in some cases, but are not guaranteed, especially if the service was used successfully during the trial and the subscription was auto-renewed and used thereafter.
To cancel your subscription on Phone (scannero.io), you do not necessarily need your password. You can scroll down on the homepage to the Contact section, use the Unsubscribe button, enter your email, and follow the prompts to cancel without logging in. If you find that you do need your password and have forgotten it, you can reset it by clicking 'Forgot your password?' on the login page and following the instructions sent to your email. Here's the link to reset your password: https://scannero.zendesk.com/hc/en-us/signin
- Unexpected charges or hidden fees appearing on the bill
- Poor customer service experience or lack of support
- Billing errors or double charges
- Better deals or discounts offered by competitors
- Lack of use or no longer needing the service
- Financial difficulties or wanting to reduce expenses
- Technical issues that make the service unusable
- Unclear terms and conditions or confusing billing policies
- Privacy concerns related to data handling and sharing
- Subscription auto-renewal without clear notification
- Change in service offerings or downgrade in quality
- User dissatisfaction with the product or service features
- Promotional period ended and price increased
- Switching to alternative platforms better suited to their needs
- Difficulty in cancellation process leading to frustration
- Accidental subscriptions or sign-ups they did not intend
Scannero uses an auto-renewal subscription model that can be tricky if you don't cancel before the trial ends, as you might be charged unexpectedly. While you can cancel your subscription at any time via their website's unsubscribe option, refunds are typically not given if the service was used during the trial or if auto-renewal wasn't turned off. If you face difficulties canceling or getting a refund, customer support can be unresponsive, forcing you to escalate through complaint portals.
Before cancelling your subscription, membership, or bill for Phone (scannero.io), keep in mind that you will lose access to the phone tracking and location features that the service provides. The subscription typically has an auto-renewal policy, so you need to cancel before the next billing cycle to avoid being charged again. Be aware that the cancellation process may be confusing or difficult, and support can be unresponsive, so plan to cancel well in advance. Additionally, after cancellation, any data or tracking history tied to your account might no longer be accessible.
- Email address associated with the subscription
- Ability to type the word “Agree” as prompted on the Unsubscribe form
- Access to the Unsubscribe button in the Contact section of the homepage
- Login to your Scannero.io account (to access Account settings)
- Navigate to the Cancel Subscription option in your Account section
We've actually written a step by step guide on how to get a refund from Phone. Check it out!
The Easiest Way to Cancel Phone
If you’re frustrated trying to cancel your subscription, membership, or bill from Phone—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Phone?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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