Photobucket is a photo and video hosting service that lets you store, organize, and share your memories online. It offers different subscription plans based on your needs: a basic plan with 1TB of storage for $5 a month, a group sharing plan for $8 a month, and a hosting plan with unlimited storage for $13 a month. These plans include features like mobile auto backup, album creation, sorting tools, and some plans offer photo editing and video playback. If you see a charge from Photobucket, it's likely for one of these subscription plans that help keep your photos safe and easy to access.
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The cancellation process requires multiple steps including navigating through settings and confirming cancellation, but it is straightforward and can be done online without needing customer support unless issues arise. The presence of pop-ups and the need to disable browser extensions in some cases adds slight complexity but overall remains relatively easy.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Photobucket subscription.
How to Cancel Photobucket: Step by Step
If you purchased through Photobucket website:
- Log into your account at photobucket.com
- Click on your profile icon in the upper-right corner (scroll to the right if using a mobile device)
- Click on Settings
- Click the tab for Membership
- Click Cancel Membership. A pop-up will appear.
- Select the reason for cancellation.
- The comment box and contact field are optional. Leave a comment or check the box.
- Click Continue to Cancel on the pop-up.
- IMPORTANT: A new window will open. Click Cancel Subscription on the new page.
- You will see confirmation that your plan was canceled.
Tips & Tricks for Canceling Photobucket
- Attempt cancellation immediately after subscribing to ensure the subscription runs only for the paid term and avoid additional charges.
- Persist with multiple cancellation attempts online if the cancellation doesn't reflect immediately; some users had to try several times.
- Use screenshots to document cancellation attempts as proof in case of disputes or continued billing.
- Expect no immediate confirmation emails after cancellation, and be cautious as some report no email receipt for cancellations.
- Contact customer support via their help request form if you can't cancel via account settings, especially if you forgot your password or can't log in.
- Escalate by contacting PayPal (or your payment provider) to stop automatic payments if Photobucket continues charging after cancellation.
- Consider closing or blocking the credit card used for payment as a last resort if charges continue and customer service is unresponsive.
- Prepare to be patient and persistent, as some users describe delays, lack of support, and possible website glitches preventing easy cancellations.
- Avoid sharing payment details casually and be cautious of potential scam-like behavior reported by users, including forced high payment demands.
- Submit specific written requests for account deletion or subscription cancellation when self-service options are ineffective or unavailable.
Photobucket Customer Service Info
If you need assistance, here's how you can get in touch with Photobucket's support team.
Cancel Photobucket Script
Script
Copy
Dear Photobucket Support,
I hope this message finds you well. I would like to formally request the cancellation of my subscription, as I no longer require the service. Please confirm that my subscription has been successfully cancelled. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Photobucket's subscription cancellation policy states that canceling a subscription stops recurring payments, but the subscription remains active until the end of the current billing period. Refunds are available only within 48 hours of payment if requested clearly; after this period, payments are non-refundable. Once the subscription expires, access to the account and images is restricted until a new subscription is activated.
To cancel your Photobucket subscription, you need to log into your account at photobucket.com and follow the cancellation steps in your account settings. Since logging in requires access to your account, you will need your password to do this. If you do not remember your password, you can reset it by going to the Photobucket password reset page here: https://photobucket.com/reset-password. There is no option to cancel the subscription without logging in, and subscriptions cannot be canceled through the app or by phone without authentication.
- Being charged for multiple months after canceling the subscription without any refunds.
- Cancellation attempts are unsuccessful, with users having to repeat the process multiple times.
- No confirmation email is sent upon cancellation, leading to uncertainty about whether the subscription is canceled.
- The membership or subscription screen still shows the user as enrolled even after cancellation.
- Inability to change or remove payment methods through the website.
- Delayed, unhelpful, or no customer support response when dealing with cancellation or billing issues.
- Photobucket harasses or threatens users to make payments or continue subscriptions.
- Users have to resort to contacting third parties such as PayPal to stop automatic payments.
- Strong distrust towards Photobucket customers, with some calling it a scam or theft due to billing practices.
- Some users suggest closing credit cards to stop charges after failed cancellation attempts.
Photobucket allows cancellation of subscriptions at any time through their website, but you will retain access to the subscription benefits until the end of the current billing period. There are no early cancellation fees or lock-in contracts, but refunds are only available if requested within 48 hours of purchase; after that, payments are non-refundable. The main inconvenience is that subscriptions cannot be canceled via the app, and refunds beyond the 48-hour window are not granted.
Before cancelling your Photobucket subscription, know that your account will be deactivated and locked since Photobucket no longer offers free accounts. This means you will lose access to all your photos and videos stored on the platform until you reactivate by purchasing a subscription again. If you want to retrieve your images before cancellation, you must sign in and initiate the account deletion process, where you can request a download link to save your content. Support is available if you need help with downloading your images or deleting your account.
- Photobucket account login credentials (username/email and password)
- Access to your profile settings on photobucket.com (via web, not mobile app)
- Membership or subscription details (plan name, current billing cycle info)
- Optionally, a reason for cancellation (may be required in a dropdown or form)
- Access to email confirmation (to verify cancellation, if needed)
- If paid through PayPal, access to your PayPal account (to cancel recurring payments there)
- Billing/contact information (in case you need to request a refund within 48 hours)
- Optionally, a comment or feedback for cancellation (can be left blank)
- Ability to disable browser extensions (if the cancel button does not respond)
We've actually written a step by step guide on how to get a refund from Photobucket. Check it out!
The Easiest Way to Cancel Photobucket
If you’re frustrated trying to cancel your subscription, membership, or bill from Photobucket—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Photobucket?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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