Picdrop is a photo sharing and collaboration service designed especially for photographers and creatives. They offer four subscription plans: Free for occasional users, Lite for beginners with occasional projects, Pro for frequent photographers with unlimited projects and advanced features, and Business for teams with enhanced collaboration tools. You can pay monthly or annually, with annual plans saving you money. Payment is easy and secure via credit card or direct debit, and you can cancel anytime without penalties before your next billing cycle, so if you see a charge from Picdrop, it's likely your subscription fee for storing and sharing your photos.
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Picdrop allows users to cancel monthly subscriptions at any time without a notice period, making the cancellation process straightforward and easy. The contract simply doesn't renew at the end of the current billing period, with no penalty or complicated procedure required.
Estimated Time
On average, it takes
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minutes to cancel a picdrop subscription.
How to Cancel picdrop: Step by Step
If you purchased through picdrop.com:
- Log in to your Picdrop account.
- Navigate to your User Settings.
- Click on "Payments & Legal".
- Find the Cancellation Option for your current subscription type (monthly or annual).
- Follow the prompts to confirm your cancellation request.
- You will retain access until the end of the current billing period, at which point your account will revert to the free plan.
- Ensure you download any needed data before the end of your current billing cycle, as excess files and galleries will be inaccessible on the free plan.
Tips & Tricks for Canceling picdrop
- Use prepaid cards or disposable payment methods to prevent ongoing charges if cancellation is difficult.
- Cancel just before the automatic renewal date to ensure you don't get charged for the next period.
- If the cancellation button is broken or ineffective, escalate by contacting support via email and keep documentation of all communications.
- Consider cancelling the payment method (credit/debit card) itself if you cannot get the subscription cancelled directly.
- Use firm, clear language in emails mentioning "subscription cancellation" and request confirmation to hold the company accountable.
- Leverage escalation through your bank or card provider to block future charges if the company fails to cancel the subscription.
- Be persistent and patient—some users report multiple attempts or threatening to cancel everything once a year eventually leads to successful cancellation or discounts.
- Keep track of the timing of your subscription plan (monthly, annual, semi-annual) to cancel within the allowed window before auto-renewal.
- Document every step of your cancellation attempts so you have evidence if disputes arise.
- Use community forums like Reddit to find specific user experiences and tactical advice for dealing with Picdrop cancellations.
picdrop Customer Service Info
If you need assistance, here's how you can get in touch with picdrop's support team.
Cancel picdrop Script
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Dear Picdrop Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to my current financial situation, I need to reduce my expenses, and unfortunately, I can no longer justify the cost of my membership at this time.
I have appreciated the service and support during my time as a member and hope to return in the future when my situation improves.
Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Picdrop allows monthly or semi-annual (annual) subscription payments. You can cancel a monthly subscription at any time before the next renewal with no notice period required, or cancel an annual subscription yearly before renewal. Upon cancellation, the subscription remains active until the end of the current billing period, after which your account reverts to the free plan, and files exceeding free plan limits become inaccessible to third parties but remain in your account.
To cancel your Picdrop subscription, you generally need to object to the automatic renewal before the end of your current billing period, and you can do this yourself through your account. Since cancellation is managed through your account, you will need your password to log in and cancel. If you've forgotten your password, you can reset it by clicking "Forgot password?" on the login page of Picdrop, or use this link: https://www.picdrop.com/user/login to access the login page and initiate a password reset. If you have further issues, you can email Picdrop support at hello@picdrop.com for assistance.
- Annual or semi-annual payment commitments that may lead users to cancel when they want more flexibility.
- No pro-rated refunds upon cancellation, making users wait until the end of the billing period without early refund.
- Limitations of the free plan after cancellation, such as only 3 galleries and 1 GB storage, which can lead to loss of access for content exceeding these limits.
- Desire to avoid ongoing charges by stopping automatic renewal before the next billing cycle.
- Change in user needs, such as reduced need for cloud storage or photo sharing services.
- Finding alternative services that better meet their needs or offer better pricing or features.
- Occasional dissatisfaction with the service features, performance, or experience.
- Billing or account management convenience, such as preferring monthly payments or simpler subscription management.
Picdrop allows you to cancel your subscription at any time, with no minimum contract terms or notice periods required. If you pay monthly, semi-annually, or annually, you can only cancel at the end of each respective billing period, but you won't be charged early cancellation fees. However, after cancellation, your account reverts to the free plan and any galleries or files exceeding those free limits will no longer be accessible or downloadable by others, which could be a painful surprise to be aware of.
Before cancelling your Picdrop subscription or membership, know that your account will automatically revert to the free plan at the end of your current paid billing period. While all your galleries and files remain, any content exceeding the free plan's limits (3 galleries and 1 GB storage) will no longer be accessible or downloadable by third parties. You can continue to use your paid plan benefits until the current billing period ends, but there is no prorated refund for cancellation. Switching to a free plan or lower plan will prevent auto-renewal but maintain your content with access restrictions, and you can always upgrade again to regain full access.
- Email address used for signup (for identification and preferred when contacting support)
- Access to account settings (to locate "Delete account" and subscription management options at the bottom left corner)
- Subscription plan type (Free, Lite, Pro, Business)
- Payment interval (monthly, semi-annual, annual) of your plan
- Intention to cancel (clearly state you wish to cancel your subscription or downgrade to Free plan)
- Account identification (your account’s registered email address should be included in cancellation requests)
- If emailing support: Email hello@picdrop.com from your registered address
- Understand no repayment for the remaining billing period after cancellation
- No notice period required (can cancel up until the last day before renewal)
- After cancellation: Files/galleries over Free plan limits will be inaccessible to third parties
- Address for written notice: PicDrop GmbH, Am Kupfergraben 4/4a, 10117 Berlin, if canceling by post
We've actually written a step by step guide on how to get a refund from picdrop. Check it out!
The Easiest Way to Cancel picdrop
If you’re frustrated trying to cancel your subscription, membership, or bill from picdrop—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to picdrop?
Picdrop charges could show on statements as: PICDROP, PICDROP LTD, PICDROP.COM, PICDROP IMAGES, PICDROP STORAGE, PICDROP SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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