Pokécardex offers two main ways to enhance your experience: Pokécardex Pro, a one-time purchase that removes ads and adds cool features like wishlist creation and advanced stats, and Pokécardex Plus, a subscription that gives you unlimited access to the card scanner along with the Pro benefits if you don’t already have them. Subscriptions and purchases are tied to your Google Account and handled through Google’s payment system, with prices depending on your country. If you run into any issues with billing or want a refund, they follow Google Play’s rules, but you can also contact them directly for help.
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The cancellation process for the Pokémon TCG Pocket premium pass is straightforward and can be done via Apple's App Store or Google Play Store following clear and simple steps. The main difficulty is ensuring cancellation occurs at least 24 hours before the subscription renewal date, but otherwise the steps are user-friendly and quick.
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minutes to cancel a pokecardex subscription.
How to Cancel pokecardex: Step by Step
If you purchased through the Apple App Store:
- Open the Settings app on your device.
- Tap on your Apple Account.
- Select Subscriptions.
- Find the subscription for Pokécardex Plus.
- Tap on Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the menu icon, then tap your Google Account profile icon.
- Under Payments and subscriptions, tap Subscriptions.
- Tap on Pokécardex Plus.
- On the Manage Subscriptions screen, tap Cancel Subscription.
Tips & Tricks for Canceling pokecardex
- Do not give any reason when asked why you want to cancel; simply say, "I want to cancel," and repeat firmly. This denies sales reps any objection to counter.
- Use concise language like "I want to cancel" or "End my subscription now" and avoid engaging in long explanations to minimize retention attempts.
- Be persistent with multiple cancellation attempts over several days or weeks, as sometimes cancellations only process after repeated tries.
- Disable any ad blockers or browser extensions before attempting cancellation online, as they can interfere with the cancellation scripts or page functionality.
- Try to cancel through all available channels including website, email, support chat, and payment provider (e.g., PayPal) where possible.
- If company makes online cancellation impossible, escalate by contacting consumer protection agencies such as Fair Trading or equivalent in your region to register a formal complaint.
- Switch payment method to a prepaid gift card or minimal funded card to prevent further unauthorized charges if cancellation remains unsuccessful.
- Consider cancelling and replacing your credit card to stop recurring charges if all else fails (last resort).
- Keep a paper trail or screenshots of cancellation attempts to support disputes with payment providers or consumer protection bodies.
- Ignore or grey rock retention offers like discounts or promotional deals; simply repeat your cancellation desire firmly without hesitation.
- Timing can matter: Check for moments like just before renewal to cancel, and beware of companies making last-minute retention offers at that time.
pokecardex Customer Service Info
If you need assistance, here's how you can get in touch with pokecardex's support team.
Cancel pokecardex Script
Script
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Dear Pokecardex Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my financial situation, I find it necessary to reduce my expenditures and unfortunately, this includes my Pokecardex membership.
I appreciate the services you provide, and I hope to return in the future when my circumstances allow. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Pokécardex subscription cancellations and refunds are typically handled through Google Play's refund process, where users can report a problem and request a refund within a few days of purchase. If a refund is not granted via Google Play, users may email appli@pokecardex.com within 7 days of purchase for a case-by-case refund consideration. The policy emphasizes prompt requests, politeness, and clear documentation of issues for refund eligibility.
To cancel your subscription with Pokecardex, you typically need to be logged into your account, which implies that you need your password to access the subscription management options. There is no indication that cancellation is possible without authentication like phone support or unauthenticated chat support. If you have forgotten your password, you can reset it on their site, but no direct reset URL was found specifically for Pokecardex; generally, password reset links are found on the login page or support section of the site.
- New trading rules are unpopular among users.
- Trade stamina system limits trading frequency, requiring waiting or paying real money to refill.
- Trade Tokens are difficult to obtain, especially from common cards.
- Trading is grindy and restrictive, e.g., high Token cost for trading low-star cards.
- Trade offers do not allow choosing the card to receive, complicating trades and requiring external communication.
- Rarest cards are non-tradable, limiting collection flexibility.
- Perception that the system pushes users to buy booster packs instead of encouraging free trading.
- Overall dissatisfaction with paying money but receiving limited trading features.
Pokécardex subscriptions are managed through platforms like Google Play or Apple App Store, so cancellation policies are governed by those platforms' rules rather than Pokécardex directly. Generally, users can cancel memberships or subscriptions at any time through their respective app store accounts. There are no specific contracts, lock-ins, or early cancellation fees directly imposed by Pokécardex, but refund rights and cancellation rules follow the Google Play or Apple App Store policies, including possible variations based on location or payment method.
Before canceling your Pokécardex or Pokémon Trading Card Game Pocket premium subscription, know that you will lose access to premium features once the current subscription period expires. However, even after canceling, you retain access to premium content for the remainder of the paid subscription period. There are no refunds or credits for unused time after cancellation. Important to note, cancellation must be done at least 24 hours before the subscription renews to avoid being charged for another period. You can cancel via your device's app store settings (Apple or Google Play). After the subscription ends, you will lose premium pass exclusive features such as unlimited card scanner use and possibly other premium-only content.
- Registered email address or username linked to the Pokécardex account
- Login credentials to access the Pokécardex website or app
- Access to the relevant device or platform (iOS, Android, or web browser) used for the subscription
- Navigation to Subscriptions or Billings section under user account/profile menu
- Associated payment provider account access (e.g., PayPal, Google Play, or Apple App Store, if paid through these)
- Pokécardex customer service email address (appli[at]pokecardex) for cancellation via email
- A reason for cancellation if contacting customer service
- Relevant account details (such as username, registered email, or purchase details), especially when canceling via email
We've actually written a step by step guide on how to get a refund from pokecardex. Check it out!
The Easiest Way to Cancel pokecardex
If you’re frustrated trying to cancel your subscription, membership, or bill from pokecardex—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to pokecardex?
POKECARDEX, POKECARD, POKECRDX, POKECDEX, POKECRDEX
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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