The Ultimate Step by Step Guide to Cancelling a Poshmark Subscription or Membership (poshmark.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Poshmark is an online marketplace where you can buy and sell new or used clothing and accessories. They charge fees when sellers make sales, usually a flat rate for smaller sales or a percentage for higher-priced items. Sometimes, Poshmark offers subscription services like Poshmark Pass, which can help with shipping costs for buyers or sellers. If you see a charge from Poshmark, it’s likely from selling fees or a subscription service to reduce shipping fees.
The cancellation or deletion process on Poshmark involves multiple steps, but it is clearly outlined either in the app or on the website, making it relatively straightforward for users who follow the instructions. However, the actual account deletion timing requires about 10 business days, and restrictions like pending transactions can complicate the process slightly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Poshmark subscription.
How to Cancel Poshmark: Step by Step
If you purchased through Poshmark:
Open the Poshmark app or go to the Poshmark website and log in to your account.
Go to your profile by tapping on your username.
Select My Sales to access your selling tools.
Tap on Promoted Closet to view your current promotion status.
Select Manage Promotion.
Choose the option to Stop Promotion.
Confirm the cancellation of your promotion. Note that the promotion will run until the end of the current billing cycle.
How to Contact Poshmark
If you need assistance, here's how you can get in touch with Poshmark's support team.
Stop promotions first: Go to "My Promoted Closet," tap the three dots, then "Stop Promotion" before cancelling.
Deleting payment methods won’t work if promotions are active; disable promotions to avoid errors.
Cancel early in the trial period: Cancelling after first charge sometimes still results in fees; cancel within free trial window.
Be prepared for delayed cancellation: Cancellation may take a day or two to fully process due to tracking or system delays.
If email unsubscribes fail, try turning off notifications in your account settings: Reddit users report persistent emails despite unsubscribing via email links.
Escalate on social media: If customer service is unresponsive, contact Poshmark through Instagram or Twitter to get attention.
Keep an eye on your payment method or credit card transactions: Note charges and dispute unauthorized payments if cancellation is ignored.
If all else fails, consider deleting your Poshmark account: Some users report this as a last resort to stop charges and subscriptions.
Use firm, clear language when contacting support: Demand confirmation of cancellation and refund if charged incorrectly.
Escalate through support repeatedly and at different times: Persistence sometimes yields results when initial requests are ignored.
Why Do People Request Refunds from Poshmark
Poor customer service with complaints about unresponsive and biased support favoring buyers over sellers.
High fees, including a 20% commission that drives sellers away to other platforms.
Lowball offers from buyers offering unreasonably low prices on valuable items.
Unethical buyers, trolls, and scams, including issues with buyers not marking items received to delay payment and leaving unjust low ratings.
Time-consuming nature of using the platform, including frequent parties, constant sharing, and repetitive questions that consume sellers’ time.
Restrictions on photo editing and listings being removed without clear reasons.
Rude and insulting buyers creating a negative selling environment.
Sellers feeling unprotected against fraudulent claims and slow fund release.
Poshmark Refund Script
Script
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Dear Poshmark, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Poshmark Refund Policy
Poshmark's subscription for Promoted Closet automatically renews your weekly budget each billing cycle unless you cancel or adjust it at least one day before the next cycle begins. Changes, including cancellations, take effect at the start of the next billing cycle. To avoid charges, you must cancel any free trial or promotion at least one day before it ends.
The Easiest Way to Get a Poshmark Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Poshmark—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Poshmark generally allows you to cancel your membership or subscription at any time without early cancellation fees or lock-in contracts. However, if you are using services like Promoted Closet with weekly budgets for promoted listings, you must cancel or change your budget at least one day before the next billing cycle to avoid being charged for that cycle. Also, free trials or promotions require cancellation at least one day before they end to prevent automatic charges. Be aware that no refunds are provided for charges already incurred. This means the main landmines are timing your cancellation correctly to avoid unwanted charges and understanding that payments already made are not refundable.
Poor customer service with complaints about unresponsive and biased support favoring buyers over sellers.
High fees, including a 20% commission that drives sellers away to other platforms.
Lowball offers from buyers offering unreasonably low prices on valuable items.
Unethical buyers, trolls, and scams, including issues with buyers not marking items received to delay payment and leaving unjust low ratings.
Time-consuming nature of using the platform, including frequent parties, constant sharing, and repetitive questions that consume sellers’ time.
Restrictions on photo editing and listings being removed without clear reasons.
Rude and insulting buyers creating a negative selling environment.
Sellers feeling unprotected against fraudulent claims and slow fund release.
Before canceling a subscription or membership like Posh Pass on Poshmark, keep in mind that you could lose benefits such as discounted shipping rates that the subscription provided. For example, Posh Pass offered a discounted shipping fee for buyers, which helped attract more shoppers by lowering shipping costs on purchases. Canceling means you will likely have to pay regular shipping fees, which are higher. Additionally, if you are a seller, participation in programs like Posh Pass may increase the visibility and attractiveness of your closet to buyers. Be sure to consider how this might affect your sales and buyer engagement before canceling.
Poshmark's subscription for Promoted Closet automatically renews your weekly budget each billing cycle unless you cancel or adjust it at least one day before the next cycle begins. Changes, including cancellations, take effect at the start of the next billing cycle. To avoid charges, you must cancel any free trial or promotion at least one day before it ends.
Yes, you do need your password to cancel or delete your Poshmark subscription or account. This is required for security reasons to confirm the deletion. If you have forgotten your password, you can reset it at this link: https://poshmark.com/forgot_password. Make sure all pending transactions are completed before deleting, as the deletion is irreversible and you will lose access to your account and funds.
We've actually written a step by step guide on how to get a refund from Poshmark. Check it out!
The cancellation process typically takes about 10 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Poshmark subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Poshmark account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Poshmark online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
PAYPAL INST XFER POSHMARK WEB ID: PAYPALSI77 AplPay POSHMARK support@poshmark.comCA
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