Premium Cultivars is a company that sells a wide variety of marijuana seeds, including feminized, autoflower, high THC, and exotic seeds. They offer special promotions like monthly giveaways, a loyalty program called Premium Perks for discounts and early sales, and a rebate program if you share your grow journal. If you're seeing charges from them, it might be from purchases of seed packs or subscriptions to their loyalty or rebate programs. They also provide guarantees on their product quality and fast shipping.
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The cancellation process for Premium Cultivars appears straightforward with clear instructions allowing cancellation before shipping for a full refund but no returns after shipping, indicating moderate ease of cancellation if done timely. There is no evidence of complex procedures or customer complaints about cancellation difficulty which suggests a low to moderate difficulty level.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Premium Cultivars subscription.
How to Cancel Premium Cultivars: Step by Step
If you purchased through credit card:
- Log into your Premium Cultivars account.
- Navigate to the account settings or subscription management section.
- Find the subscription or membership option.
- Select the cancellation option for your subscription.
- Confirm your cancellation as instructed on the screen.
If you made a purchase as a guest:
- Visit the Premium Cultivars website.
- Contact customer support via the provided email or contact form.
- Request cancellation of your subscription, providing necessary order details.
- Wait for a confirmation of your cancellation via email.
Tips & Tricks for Canceling Premium Cultivars
- Cancel immediately after subscribing to ensure the paid term runs but prevents longer renewals.
- Look for a "Cancel Renewal" button but note it may only activate 24 hours after payment, intended to deter cancellations.
- Be aware of convoluted navigation where cancellation requires pressing "cancel" through multiple screens or domains.
- Call customer service directly if online cancellation is blocked or requires phone confirmation; persist if customer service is rude or evasive.
- Send a written cancellation request via email or postal mail as evidence, and mention reporting to regulatory agencies if ignored.
- Use firm, clear language stating you want to cancel immediately and that further charges are unauthorized.
- Be prepared to escalate by threatening or filing complaints with anti-trust or consumer protection agencies.
- Consider blocking payments with your bank or credit card provider if all else fails, though this might have legal risks.
- Use virtual credit cards for subscriptions, which can be disabled to prevent further billing without contacting the provider.
- Watch out for "pause" options that only delay cancellation and do not stop charges; demand full cancellation instead.
- Document all communication and keep screenshots to prove cancellation attempts in case of disputes.
Premium Cultivars Customer Service Info
If you need assistance, here's how you can get in touch with Premium Cultivars's support team.
Cancel Premium Cultivars Script
Script
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Dear Premium Cultivars Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am not using the service as much as I anticipated, and it would be best for me to discontinue my membership at this time.
I appreciate all the support you have provided during my subscription period and hope to revisit your services in the future.
Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
Premium Cultivars does not have a membership/subscription cancellation policy explicitly stated online. However, their refund and cancellation policy allows customers to cancel orders for a full refund only if done before the order has shipped. They do not offer refunds or returns for buyer's remorse, and they only replace orders that are wrong, damaged, or faulty upon verification via photographic evidence. Customers should not send products back as packages will be refused and returned to sender.
To cancel your subscription with Premium Cultivars, you generally do not need your password as there is no specific mention that password authentication is required for cancellation. You can contact their customer service via a variety of phone numbers listed on their contact page or by email for assistance with cancellation. If you do need to access your account for any reason, you can reset your password at this URL: https://premiumcultivars.com/account/login under "Forgot your password?". This should help make the cancellation process smoother if needed.
- Receiving wrong or incorrect products
- Receiving damaged, defective, or misprinted items
- Lost or unclaimed shipments
- Issues with shipping address, including wrong or unclaimed shipments
- Buyer’s remorse (no refunds for this reason)
- Health and hygiene restrictions prevent returns of sealed goods like face masks
- Non-acceptance of returns for size exchanges
- Non-acceptance of returns/refunds for customized or personalized goods
- Cancellation of orders before shipping for full refunds
Premium Cultivars allows you to cancel your order for a full refund at any time before shipping, but they do not offer any returns once the order has shipped. There is no clear information about a subscription or membership cancellation process on their site, and no mention of contracts, lock-ins, or early-cancellation fees. However, the terms suggest you have to be mindful that once shipped, orders are non-refundable and returns are only accepted for wrong, damaged, or faulty items with evidence provided. This means if you subscribe or have recurring orders, cancellation might only be possible before the next shipment, so vigilance is required to avoid unwanted charges.
Before cancelling a subscription, membership, or bill with Premium Cultivars, it's important to know that you lose access to all premium content and special features offered through the subscription immediately upon cancellation. Premium Cultivars does not offer any returns or refunds after the order is shipped, although you can cancel for a full refund before shipping. If you were part of any rebate or grow diary programs, those benefits would also be affected as these programs can be modified or cancelled without notice. Additionally, claims for damaged or defective items are limited to within 4 weeks of receipt, so make sure to handle those promptly before cancelling.
- Order number (if canceling an order)
- Account email address used to make the purchase
- Full name associated with the account
- Phone number used if subscribed to SMS notifications (for SMS opt-out, reply with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT)
- Payment method details (optional, for verifying your account or recurring order)
- Contact support email (support@premiumcultivars.com) to request cancellation if online opt-out is not available
- Reason for cancellation (may be requested, but not always mandatory)
We've actually written a step by step guide on how to get a refund from Premium Cultivars. Check it out!
The Easiest Way to Cancel Premium Cultivars
If you’re frustrated trying to cancel your subscription, membership, or bill from Premium Cultivars—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Premium Cultivars?
No specific statement descriptors from Premium Cultivars were found in the search results. It is possible the charge could appear simply as "Premium Cultivars" or similar variations, but no definitive list of descriptors is publicly available.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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