Printify is a platform that helps people create and sell custom products, like t-shirts or mugs, without having to handle inventory or shipping. They offer a free plan with basic features and a Premium plan that costs around $29 a month, which gives you extra perks like discounts on products and more store options. If you see charges from Printify, it's likely from a subscription plan you're on to get those extra benefits. You can cancel anytime before it's renewed to avoid getting billed again.
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Canceling a Printify subscription is straightforward and can be done by navigating to the Wallet → Payments section of the user's account and clicking Cancel subscription. The process is clearly explained and easily accessible via the website or through Shopify if used, making it relatively easy to cancel with minimal steps.
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How to Cancel Printify: Step by Step
If you purchased through Printify directly:
- Log in to your Printify account.
- Navigate to the Wallet section.
- Select Payments.
- Click on Cancel subscription (or Cancel renewal if you are using the yearly subscription).
- If you do not see the Cancel button, it means your subscription has already been canceled.
If you purchased through Shopify:
- Uninstall the Printify app from your Shopify store.
- Your Premium plan subscription will be automatically canceled.
- You can still access your Printify account via the website, but your Premium subscription will be canceled.
If you purchased through Printify Sellers Club:
- Log in to your Printify account.
- Go to your Account Settings.
- Under the Billing section, select the Cancel option.
- You will retain access to the Sellers Club until your next payment date.
Tips & Tricks for Canceling Printify
- Cancel early before production starts to avoid charges; once the order is in production, refunds are unlikely.
- Simultaneously cancel both on Printify and connected platforms (like Etsy) to prevent automatic forwarding to print.
- Contact merchant support via live chat quickly as customer service can be slow and delayed responses are common.
- Use clear, polite but firm language when requesting cancellation; mention order numbers and specify you want to avoid charges.
- Follow up persistently if no response, escalating by mentioning you will share the experience on public forums or with connected platforms.
- Avoid weekends and late hours for cancellation requests to improve chances of prompt handling.
- Change shipping address to your own address temporarily if cancellation is delayed, to avoid inconvenience to customers.
- Be aware that uninstalling Printify app or suspending connected stores can automatically cancel Premium subscriptions.
- Don't assume cancellation on one platform cancels on all; always verify on Printify specifically.
- Escalate by contacting multiple support channels (chat, email, social media) if initial attempts fail.
Printify Customer Service Info
If you need assistance, here's how you can get in touch with Printify's support team.
Cancel Printify Script
Script
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Dear Printify Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my business strategy, I have decided to temporarily suspend my use of your services.
I appreciate the support and features provided by Printify, but at this time, continuing with the subscription is not feasible for me. Please confirm the cancellation process and ensure that no further charges are made to my account.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Printify's subscription cancellation policy requires users to unsubscribe before the renewal date to avoid charges for the next billing cycle, as their Premium plans are non-refundable. Cancellation can be done through the Wallet → Payments section in the account, and if the subscription is canceled early, it can be restored while still active. For subscriptions via Shopify, the Premium plan cancels automatically if the Printify app is uninstalled, the store is deleted, or the Shopify plan expires.
To cancel your Printify subscription, you typically need to log in to your account and go to the Wallet → Payments section where you can click 'Cancel subscription'. This process implies you need your password to access your account. If you don't remember your password, you can reset it at this link: https://printify.com/password/reset/. There is no mention of phone or chat support allowing cancellation without a password, so having your password is essential for this action.
- High costs or pricing compared to benefits received.
- Limited product selection or lack of desired items.
- Unsatisfactory product quality or print issues.
- Poor customer service experiences.
- Shipping delays or unreliable delivery times.
- Technical issues with the platform or integration problems.
- Sales performance lower than expected, leading to discontinuation.
- Switching to competitor services offering better features or pricing.
- Subscription auto-renewal without adequate notice, prompting cancellations.
- Need to reduce expenses or cut down on recurring bills.
Printify Premium subscriptions are non-refundable, and you must cancel before the renewal date to avoid being charged for the next period. There are no early cancellation fees, but if you miss the cancellation deadline, you will be billed for the upcoming month or year, which can be a painful surprise. Cancellation is straightforward via your account wallet, but once past renewal, you are financially locked in until the next billing cycle ends.
Before cancelling your Printify Premium subscription, know that you will lose access to up to 20% product discounts, order management with Printify Connect, the ability to have up to 10 stores per account, and early access to new features. You will revert to the Free plan which allows 5 stores per account and no product discounts. Importantly, you do not lose any platform functionality or access to sales channels, but you must pay regular prices for products after cancellation. Also, make sure to cancel before the renewal date because Premium plans are non-refundable and cannot be reversed after the billing cycle renews.
- Printify account login credentials (email and password)
- Access to Wallet → Payments section in your Printify account for Premium plan cancellation
- Access to Account Settings → Billing section for Sellers Club cancellation
- Ability to click the Cancel subscription (or Cancel renewal) button for Printify Premium
- Ability to click the Cancel option next to your subscription in Sellers Club
- Awareness of renewal date (to avoid being charged for the next period, as Printify Premium is non-refundable)
- No special requirement for billing details or confirmation prompts was found; users only need to click to confirm cancellation in the account interface
We've actually written a step by step guide on how to get a refund from Printify. Check it out!
The Easiest Way to Cancel Printify
If you’re frustrated trying to cancel your subscription, membership, or bill from Printify—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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