Progressive is a company that mainly offers car insurance and related services. They provide different ways for you to pay your insurance bills, like online through their website or mobile app, by phone, text, or even by mailing a check. You can set up automatic payments or choose to pay monthly or for six months at once, with discounts if you pay upfront for six months. Basically, if you're getting billed by them, it's usually for your car insurance policy and you have flexible options to manage and make your payments.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling a subscription or membership with Progressive is relatively easy as they offer multiple cancellation methods including online through the account, by phone, or via a mailed cancellation form. The process is straightforward and described as 'pretty easy' with clear instructions available, although state-specific variations might slightly affect the process.
Estimated Time
On average, it takes
15 minutes
00
00
minutes to cancel a Progressive subscription.
How to Cancel Progressive: Step by Step
If you purchased through Progressive:
- Log in to your Progressive account on the website (progressive.com).
- Go to the "Policies" section of your account dashboard.
- Select the policy you wish to cancel.
- Click on "Cancel Policy".
- Follow the on-screen prompts to confirm your cancellation.
- Indicate your reason for cancellation if prompted.
- Review the cancellation details and click on "Confirm Cancellation".
- You will receive a confirmation email regarding your cancellation.
If you purchased through a Progressive agent:
- Contact your Progressive agent directly via phone or email.
- Request the cancellation of your policy.
- Provide any necessary information to verify your identity.
- Follow any specific instructions given by your agent.
- Request confirmation of your cancellation either via email or written communication.
If you purchased through a phone service:
- Call Progressive customer service at 1-800-PROGRESSIVE (1-800-776-4737).
- Request to cancel your policy from the customer service representative.
- Provide any required information to verify your identity.
- Follow their instructions for confirming the cancellation.
- Ask for a confirmation of your cancellation for your records.
Tips & Tricks for Canceling Progressive
- Call Progressive's cancellation number (1-800-888-7764 or 1-866-416-2003) directly and insist on immediate cancellation; don't accept being redirected to chat or online forms.
- Time your call for very early morning or late evening to avoid long hold times and reduce wait.
- Be clear and firm in your language, stating explicitly you want to cancel immediately and do not want to renew.
- Confirm no automatic payments or autopay are active so you won't be billed after cancellation.
- If asked for written notice, use the online chat as a form of written request or follow up with email as proof.
- Escalate by asking for a manager if the frontline agent resists cancellation or provides conflicting information.
- Persist through hold times: if put on hold too long, hang up and call back at a different time.
- Inform them if you have new coverage starting immediately to prevent any accidental coverage gaps that might trigger billing cycles.
- Some users report that simply letting the policy lapse by not paying the renewal premium is an accepted way to cancel, but this can cause some worry about reports to DMV or collections.
- Use insurance policy renewal periods to your advantage by scheduling cancellations just before renewal to avoid extra fees or unwanted extensions.
Progressive Customer Service Info
If you need assistance, here's how you can get in touch with Progressive's support team.
Cancel Progressive Script
Script
Copy
Dear Progressive Customer Service Team,
I am writing to formally request the cancellation of my auto insurance policy with Progressive, effective immediately. This decision follows a recent change in my financial situation that no longer allows for maintaining my current coverage.
Please confirm the cancellation and let me know if there's any further information you require from me. Thank you for the service I have received during my time with Progressive.
Sincerely,
A concerned customer
Frequently Asked Questions
Progressive allows policyholders to cancel their auto insurance at any time, for any reason, without waiting for the policy period to end. Cancellation can be done by contacting the insurer or agent, with some companies allowing phone or online cancellations and others requiring written notification. Refunds for the unused portion of prepaid policies are generally issued, though a cancellation fee may apply depending on state regulations and timing. It's important to ensure continuous coverage to avoid lapses and meet state and lender requirements.
To cancel your Progressive insurance subscription, you typically need to contact your insurer or agent by phone, and some cancellations may require a signed cancellation form. There is no specific mention of needing your password for cancellation over the phone or via other accepted methods. However, if you manage your policy online and need to reset your password for logging in, you can do so at this link: https://progressive.brightspace.com/d2l/lp/forgotPassword/forgotPassword.d2l. This should help you in case you need to access your account before cancelling.
- Policy cancellation due to failure to review or update policy as requested by Progressive.
- Non-renewal after multiple accidents or filing too many claims.
- Cancellation because of non-payment of premiums.
- Life events such as moving, retiring, or buying a new house prompting policy cancellation.
- Finding better rates or deals from other insurance carriers.
- Changes in insurance needs or desire to bundle policies with another insurer.
- Cancellation fees or charges when canceling close to payment due date causing dissatisfaction.
- Insurance company decision to not renew certain policies for rebalancing exposure, particularly in specific states or regions.
Progressive allows you to cancel your auto insurance policy at any time, even if the policy just started a few days ago. However, you may be charged a cancellation fee depending on your state and timing, and some cancellations could require written notification or a signed form. Also, if you financed or leased your vehicle, make sure your new policy covers necessary coverages like comprehensive and collision to avoid any coverage gaps.
Before canceling your Progressive insurance policy, it's important to have coverage lined up with another insurer to avoid any lapse in your auto liability coverage, which is required in most states. If your vehicle is financed or leased, ensure your new policy includes comprehensive and collision coverage, as these are often required by lenders. Canceling may also involve a cancellation fee and you might receive a refund for any unused premium. Lastly, some unique features or discounts, like the Snapshot program, may be lost upon cancellation, so review your policy details or talk to a Progressive representative to understand all implications.
- Your full name
- Your Progressive policy or account number
- Your address and phone number
- The effective date and time of cancellation
- A clear statement of your intent to cancel
- Your signature (if cancelling by mail or email)
- A signed policy cancellation form (if required)
- Your replacement insurance policy details (insurer, policy number, start date/time) if cancelling insurance
- Proof of a new policy (sometimes requested for auto insurance)
- Access to your Progressive online account (if using online options where available)
- Verification of your identity (such as date of birth, address, or other personal info, especially if calling)
We've actually written a step by step guide on how to get a refund from Progressive. Check it out!
The Easiest Way to Cancel Progressive
If you’re frustrated trying to cancel your subscription, membership, or bill from Progressive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Progressive?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
