Table of Contents
- Overview
- Difficulty
- Savings Calculator
- Estimated Time
- How to Contact PTZ Insurance
- Disclaimer
- PTZ Insurance Refund Policy
- Pricing Plans
- Frequently Asked Questions
- Comments
Table of Contents
Cancellation Activity
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How to Cancel PTZ Insurance
The Ultimate Step by Step Guide to Cancelling a PTZ Insurance Subscription
or Membership (petsplusus.com )
or Membership (petsplusus.com )
By
How to Cancel PTZ Insurance on Credit Card
1 - Log into your account on the Pets Plus Us website.
2 - Navigate to Account Settings or Subscriptions.
3 - Look for the option to Manage Subscription.
4 - Select the subscription you wish to cancel.
5 - Follow the prompts to confirm your cancellation.
How to Cancel PTZ Insurance on Email
1 - Compose an email to info@petsplusus.com.
2 - Include your membership details such as the account name and email associated with your subscription.
3 - Clearly state your request to cancel your membership.
4 - Send the email and wait for a confirmation of cancellation.
Overview
PTZ Insurance at petsplusus.com offers pet insurance policies that cover things like diagnostics, surgeries, and exams. They have a Flex Care option that also covers routine and seasonal care, and they include alternative therapies without extra fees. You pay one annual deductible and can get discounts if you refer friends. Basically, if you're seeing charges from them, it's likely for ongoing pet insurance coverage that helps with vet bills for your pet's health needs.
Difficulty
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Cancellation requires emailing or calling customer service and adherence to policy anniversary dates for effective cancellation. The lack of immediate online cancellation and the need for advance notice lengthen the process, but customer support accessibility keeps it manageable.
Estimated Time
How to Contact PTZ Insurance
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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PTZ Insurance Refund Policy
PTZ Insurance's cancellation policy states that no premium refunds are given unless the premium was paid annually in advance. If paid annually, a proportional refund is made based on time elapsed since policy effect or renewal. Cancellation can be done on any policy anniversary date, and failing to notify cancellation within 30 days before or after the anniversary leads to automatic renewal for another year.
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Frequently Asked Questions
Pets Plus Us allows cancellation of their insurance plans typically with at least 24 hours' notice, and there are no explicit contracts or lock-ins preventing cancellation. However, if the coverage is canceled at renewal, there may be a minimum twelve-month waiting period before coverage can be reinstated, which acts as a potential lock-in. There are no clear early-cancellation fees mentioned, but premiums may increase over time and policies have waiting periods and exclusions, so cancelling abruptly could expose you to risks like loss of coverage for ongoing conditions or pre-existing conditions becoming excluded elsewhere.
- Premium increases over time as pets age and due to inflation or rising veterinary costs.
- High pricing compared to other insurance options and significant premium hikes even without claims.
- Denial of claims, especially citing pre-existing conditions or disputes over coverage terms.
- Poor customer service with slow claim processing and difficulty contacting support.
- Dissatisfaction with company’s handling of claims and policies leading to immediate cancellation.
- Feeling "stuck" with the insurer due to pet's pre-existing conditions restricting switching options.
- Lack of transparency and trust with perceptions of the company avoiding payout and being a scam.
- Policyholder's full name
- Policy number or membership/account number
- Contact information (phone number and/or email address)
- Written cancellation request (must be provided by mail, fax, or email)
- Preferred cancellation date or confirmation that you want to cancel at the next policy anniversary
- Mailing address (if sending by mail: 105 Adelaide Street, West, Toronto, ON M5H 1P9)
- Reason for cancellation (optional, but sometimes requested)
Before cancelling your PTZ Insurance (Pets Plus Us) subscription, know that your coverage effectively ends at the next month's premium withdrawal or premium due date after they receive your cancellation notice, provided you are up to date on payments. If you paid your premium annually in advance, you may receive a proportional refund based on the elapsed time since your policy started or last renewed, but no refund is available for monthly payments. Cancelling your policy means losing coverage for unexpected veterinary bills, including protection against costly chronic or degenerative diseases that start after cancellation. Additionally, conditions covered under your current policy may be treated as pre-existing and excluded if you seek new insurance later. It's important to consider these risks as well as the fact that insurance helps prevent financial limitations on your pet’s care. If you decide to cancel, provide notice as per their terms to avoid any unwanted renewals or charges. For more details, you can contact Pets Plus Us directly.
PTZ Insurance's cancellation policy states that no premium refunds are given unless the premium was paid annually in advance. If paid annually, a proportional refund is made based on time elapsed since policy effect or renewal. Cancellation can be done on any policy anniversary date, and failing to notify cancellation within 30 days before or after the anniversary leads to automatic renewal for another year.
You do not need your password to cancel your subscription with Pets Plus Us (PTZ Insurance). You can cancel by emailing them at info@petsplusus.com or by calling their customer service at 1-800-364-8422. However, if you do need to reset your password for any other account access, you can do so at this URL: https://portal.petsplusus.com/en/forgot-password. So, for cancellation, password is not required, but the reset link is available if needed for other purposes.
We've actually written a step by step guide on how to get a refund from PTZ Insurance. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your PTZ Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your PTZ Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel PTZ Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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PTZ Insurance May Show Up On Your Statement As:
PTZ Insurance charges on statements can appear as: PTZ INSURANCE PETS PLUS US PETSPLUSUS PTZ INS SVC LTD or variations including abbreviated forms of the company name such as PTZ INS SERVICES or simply PTZ SVC.
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