Puls offers on-demand home services like TV mounting, appliance repair, handyman help, smart home installation, and plumbing. They have subscription plans that cover repairs for your appliances or home systems, starting around $34.99 to $59.99 a month. If you're subscribed, you get perks like quick repairs, a smooth claim process, and discounts on other services. So if you see a charge from Puls, it's likely for one of these subscription plans or a repair service you used.
Difficulty
12345
678910
Easy
Medium
Very Hard
Users can cancel their Puls membership either by emailing memberships@puls.com or by logging into their customer portal at consumer.puls.com. While the cancellation process is straightforward, there may be a cancellation fee if discounts received exceed payments, which might add slight complexity.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a Puls subscription.
How to Cancel Puls: Step by Step
If you purchased through Puls.com:
- Log into your account at consumer.puls.com.
- Navigate to the "Membership" section.
- Select the option to manage your subscription.
- Click on cancel subscription.
- Send an email to memberships@puls.com to request cancellation.
- Include your account details and the request to cancel your membership.
- If applicable, review any cancellation fees that may apply based on past discounts received.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find and tap on your Puls subscription.
- Select Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three lines) and select Subscriptions.
- Find your Puls subscription and tap on it.
- Select Cancel Subscription and confirm the cancellation.
Tips & Tricks for Canceling Puls
- Cancel immediately after subscribing to avoid any unwanted charges that are harder to refund later.
- Use firm but polite language—state clearly that you want to cancel and do not wish to be charged further.
- Request confirmation in writing (email or chat) to have proof of cancellation.
- Cancel a few days before your renewal date to ensure the cancellation is processed in time.
- If initial attempts fail, escalate by asking to speak to a supervisor or manager who may have more authority to cancel immediately.
- Document every interaction including dates, times, and names of representatives you spoke with.
- Use the company’s chat support or social media channels as calls can sometimes be harder to handle or get proper cancellation acknowledgment.
- Highlight dissatisfaction or lack of usage as reasons to cancel, which sometimes prompts quicker cancellations.
- Be persistent and prepared to try multiple times if the cancellation is initially denied or delayed.
- Check if there is a cancellation fee and be prepared to negotiate or dispute if it seems unfair.
Puls Customer Service Info
If you need assistance, here's how you can get in touch with Puls's support team.
Cancel Puls Script
Script
Copy
Hi Puls team,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I am currently facing budget constraints and need to streamline my expenses. I appreciate the services you provide and have enjoyed my experience, but I must prioritize my financial situation at this time.
Thank you for your understanding. Please confirm my cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Puls allows membership cancellations at any time. If canceled within the first 30 days, you may be eligible for a full refund. After 30 days, a cancellation fee may apply if the discounts received exceed the monthly payments made, with Puls charging the difference. Cancellations can be done via email or through the customer portal.
To cancel your Puls subscription, you do need to access your account on their customer portal, which requires logging in with your password. You can cancel by emailing memberships@puls.com or by logging into your account at consumer.puls.com. If you have forgotten your password, you can reset it via the login page by clicking the "Forgot Password" link at https://consumer.puls.com/. This process ensures secure management of your subscription.
- Poor customer service, including rude behavior and representatives hanging up on customers.
- No-shows or late arrivals by technicians for confirmed appointments.
- Inexperienced or incompetent technicians causing incomplete or incorrect diagnoses and inability to fix issues.
- Unauthorized or unexpected charges, including multiple monthly fees and difficult cancellation policies requiring repayment of discounts or benefits.
- Technicians demanding additional payments not initially disclosed or charging for more time than worked.
- Lack of clear communication channels, with no customer service phone number and reliance on email.
- Misleading information about service warranties and refusal of service after warranty expiration.
- Technicians taking parts or requiring high down payments without proper explanations.
- Overall dissatisfaction with service quality, transparency, professionalism, and reliability leading to cancellation of memberships.
Be aware that while you can cancel your Puls Click & Fix membership at any time, if you cancel within the first 30 days you may get a full refund. However, if you cancel after that, a cancellation fee may apply if the total discounts you've received exceed your monthly payments. Puls will charge you the difference between the discounts received and the payments made before processing the cancellation, which is a key potential catch to watch out for.
Before cancelling a subscription or membership with Puls, it's important to note that you will lose access to all membership discounts and coverage benefits immediately if you have an annual plan; monthly plan benefits last only until the end of the month of your last payment. When you cancel, any discounts or waived fees you've received must be repaid, and a cancellation fee may apply especially if you cancel after 30 days. If you cancel within the first 30 days, you may be eligible for a refund minus the value of any discounts or waived fees you used. Cancel via your Puls customer portal or by contacting customer service email or phone.
- Access to your Puls account (username/email and password) if cancelling online via the portal or website
- Name, email, or account information if cancelling by phone or email
- Customer service phone number to call for cancellation: (800)-958-6350
- Email address for cancellation requests: memberships@puls.com
- Knowledge of your membership type (monthly or annual)
- Any discounts received during membership, since repayment is required if cancelling
- Understanding of cancellation and refund policies (e.g., 30-day refund rule, pro-rata repayments, cancellation fee)
We've actually written a step by step guide on how to get a refund from Puls. Check it out!
The Easiest Way to Cancel Puls
If you’re frustrated trying to cancel your subscription, membership, or bill from Puls—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Puls?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
