Quicken is a personal finance company that offers different subscription plans designed to help people manage their money, budget, save, invest, and even handle business finances if they're self-employed. Their plans range from simple budgeting apps to more advanced tools for investors and small business owners, with services like bill tracking, investment management, and tax help. The subscriptions are billed annually, usually at a monthly rate when divided, and can be managed or canceled through their website. So if you see a charge from Quicken, it's likely for one of these subscription plans to help you keep your finances organized and on track.
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The cancellation process for Quicken subscriptions is fairly straightforward and can be done online through the user's account page by following clear steps to manage and cancel the subscription auto-renewal. However, there might be slight complexity for users unfamiliar with account management portals or if the subscription is not clearly showing the cancellation options, preventing it from being a 1 (very easy).
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How to Cancel Quicken: Step by Step
If you purchased through Quicken.com:
- Go to quicken.com/my-account and sign in with your Quicken ID.
- Under the Subscriptions section, select Manage.
- Click Manage Subscription next to your Quicken subscription.
- Select Cancel Renewal.
- A confirmation message will display stating "Renewal Cancelled".
If you purchased through the Apple App Store:
- Open Settings on your iPhone or iPad.
- Tap on your name at the top.
- Select Subscriptions.
- Choose the Quicken subscription from the list.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Make sure you are signed in with the account you used to purchase Quicken.
- Tap on the Menu icon (three horizontal lines).
- Select Payments & Subscriptions.
- Choose the Quicken subscription from the list.
- Tap Cancel Subscription.
Tips & Tricks for Canceling Quicken
- Contact Quicken Support directly via live chat or phone, and be persistent, as phone lines might be hard to reach especially outside the US.
- Disable pop-up blockers
- Turn off auto-renew before the subscription expires to avoid unexpected charges.
- Cancel the subscription within 6 months of expiration if managing renewal through license keys or codes purchased from third parties.
- Wait until close to expiration to enter renewal codes to extend the subscription from the original expiration date rather than the purchase date.
- Remove or replace your credit card information
- If subscription is under 30 days old, request a refund; for older subscriptions, focus on preventing auto-renewal.
- Expect some persistence to handle system glitches:
- Avoid discount packages meant for new subscribers
- Language tip: Polite but firm communication
- Escalate by using chat, phone, and online forms simultaneously
- Be cautious with post-cancellation software updates and downloads,
Quicken Customer Service Info
If you need assistance, here's how you can get in touch with Quicken's support team.
Cancel Quicken Script
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Dear Quicken Support,
I hope this message finds you well. I would like to request the cancellation of my Quicken subscription. I have decided to discontinue using the service as it does not meet my current needs.
I appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Quicken offers a 30-day money-back satisfaction guarantee for its memberships, allowing cancellations within 30 days of purchase or auto-renewal for a full refund (excluding shipping and handling fees). After this period, subscriptions can be canceled to stop future charges, but service continues until the end of the subscription term with no refund. Quicken Bill Manager subscriptions are billed monthly with no refunds, but cancellation stops future billing while retaining access until term end.
Yes, you do need your Quicken ID and password to cancel your subscription. The cancellation process requires you to sign in to your Quicken account to manage your subscription and cancel the auto-renewal. If you don't remember your password, you can reset it at this URL: https://accounts.quicken.com/account/password-reset . This ensures only authorized users can make changes to the subscription.
- Forced subscription purchases for newer versions despite owning older one-time payment software.
- Technical issues reinstalling previously purchased software, including manual file copying requirements.
- Poor customer service with unknowledgeable or poorly trained staff.
- Billing problems such as charges after cancellation requests and difficulties removing credit card information.
- Account or software lockouts due to geographic restrictions (e.g., outside North America).
- Software update restrictions that lock users out unless they buy new versions at subscription prices.
- Subscription model dissatisfaction by users who only want manual or basic recordkeeping features.
- Lack of clear disclosure regarding subscription requirements and geographic/usage limitations before purchase.
- Difficulty in cancelling the subscription including problematic cancellation forms and unreachable support.
- No refunds for subscriptions older than 30 days, leading users to try disabling auto-renewal instead.
- Connection errors and failures with financial institution integrations.
- Frequent software updates perceived as beta testing causing frustration.
- Unwanted mandatory monthly fees such as for Bill Manager without clear breakdown.
- Poor online bill pay system changes causing delays and payment failures.
Quicken offers a 30-day money-back satisfaction guarantee for cancellations or refunds from the purchase date or subscription auto-renewal, but after that period, you can only cancel auto-renewal and continue using the service until the end of the subscription term. There are no early cancellation fees, but note that Quicken Bill Manager is billed monthly without refunds, and canceling auto-renewal does not stop access until the billing period ends. Be aware that refunds are only available within the 30-day window, and outside that, you cannot typically get money back but can prevent future billing by canceling auto-renewal.
Before cancelling your Quicken subscription, know that you will lose access to all online services such as transaction downloads, online bill pay, and the automatic downloading of stock quotes, news, and financial information. You will no longer receive software patches, updates, or live support. However, you will still retain full access and ownership of your data, and you can view, edit, export, and manually enter transactions and accounts. Note that if you have the Starter version, it becomes read-only after your subscription ends, meaning you cannot make edits or add new data. These are important considerations to keep in mind before cancelling.
- Quicken ID (email address) used for account login
- Account password to access your Quicken account
- Access to the Quicken "My Account" page (quicken.com/my-account)
- Subscription details (type, start and renewal dates, product type)
- Billing information (if requested for identity verification)
- Phone number associated with the account (may be used for verification if you can't access your email)
- Proof of identity (if contacting customer support, such as answering account security questions)
- Proof of purchase or receipt (required for refund requests, such as a dated receipt or order confirmation)
- Details about where you purchased your subscription (direct, Amazon/retailer, Apple App Store, Google Play, etc.)
- Details for refund eligibility (such as being within 30 days of purchase or auto-renewal for refunds)
- Completed refund request form (if requesting a refund)
- Access to Apple or Google account (if purchased through mobile app stores, as cancellation must be done through them)
We've actually written a step by step guide on how to get a refund from Quicken. Check it out!
The Easiest Way to Cancel Quicken
If you’re frustrated trying to cancel your subscription, membership, or bill from Quicken—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Quicken?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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