RatePunk is a company that helps you find the best flight deals personalized for your home airport and sends them to your email, so you can save money on trips. They offer a subscription service that gives you unlimited alerts for flight deals, including special discounts and updates for multiple departure airports. If you're seeing charges from RatePunk, it could be because you signed up for their yearly membership to get these flight deals automatically. You can cancel your subscription anytime through your account dashboard, and they handle payments and renewals smoothly with clear communication.
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Canceling Ratepunk subscription requires emailing customer service, which is straightforward but depends on the response time from the support team. The instructions are clear but not immediately automated within the user dashboard, adding moderate difficulty.
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How to Cancel ratepunk: Step by Step
If you purchased through RatePunk Website:
- Log in to your RatePunk account on the RatePunk website.
- Navigate to the Billing or Subscription section in your account settings.
- Look for the Cancel Subscription option.
- Click on Cancel and follow any additional prompts to confirm your decision.
If you purchased through customer support:
- Send an email to the RatePunk customer service at hi@ratepunk.com.
- Include your account details and a request for cancellation.
- Wait for a response from their team, who are available 24/7 to assist you.
Tips & Tricks for Canceling ratepunk
- Contact customer service via email and clearly state your wish to cancel, using firm and direct language such as "Please cancel my subscription immediately."
- Send the cancellation request outside regular business hours to possibly get faster attention from customer support.
- Follow up persistently if the first cancellation request goes unanswered, escalating the tone slightly while remaining polite.
- Request confirmation of cancellation in writing to have proof that your cancellation was acknowledged.
- Use refund request as a leverage point if cancellation is delayed or denied, especially if within a refund period.
- Keep screenshots of all communication and payment history to support your cancellation case if needed.
- If email fails, try alternative contact channels such as social media messaging or support chats.
- Avoid vague language like "I want to stop"; be explicit about cancellation to avoid misunderstandings.
- Timing your cancellation request just before the next billing cycle may help avoid unwanted charges.
- Some users found it effective to hint at disputes through their bank as a last resort to push the company to honor cancellation requests.
ratepunk Customer Service Info
If you need assistance, here's how you can get in touch with ratepunk's support team.
Cancel ratepunk Script
Script
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Dear Ratepunk Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I am unable to continue with my membership due to personal financial constraints.
I appreciate your assistance in processing this request and thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
RatePunk allows customers to cancel their membership or subscription at any time by contacting their customer service team via email at hi@ratepunk.com. The team is available 24/7 to assist with the cancellation process. Additionally, subscriptions like the GoWild! Monthly Pass automatically renew every 30 days, so it is important to cancel beforehand to avoid unwanted charges.
To cancel your Ratepunk subscription, you do need to log in to your account and follow the cancellation steps in the billing section of your dashboard, which means you will need your password. If you have forgotten your password, you can reset it by going to this URL: https://app.ratepunk.com/auth/forgot-password. Once you log in and cancel, the subscription ends instantly. For any additional purchases or upsells, you need to contact Ratepunk via email at hi@ratepunk.com to cancel those separately.
- Personal reasons, such as changes in circumstances or inability to use the service.
- Subscription cost not justified due to infrequent travel.
- App functionality issues, including inability to book for more than 3 adults or purchase deals.
- Dislike of paying in US dollars when the pricing is quoted in their own currency.
- Perception of app behavior as scammy due to technical problems or poor experience.
- Preference for instant refunds when deciding not to use the service.
RatePunk allows you to cancel your subscription at any time with no lock-ins or early cancellation fees. You can cancel instantly by logging into your account dashboard and following the cancellation steps. However, any upsells or additional purchases must be canceled separately via email. Be aware that once you cancel and close your account, your cashback coins balance will be zeroed out and access to your account will be deactivated.
Before cancelling a RatePunk subscription, know that you can cancel anytime through your account dashboard, and the subscription ends instantly upon cancellation. However, any upsells or additional purchases must be cancelled separately by contacting customer service. After cancellation, you will lose access to all premium features and services associated with the subscription, including exclusive deal alerts and flight or hotel fare tracking that the service provides. Additionally, if you cancel close to your renewal date, ensure you do so in time to avoid an automatic renewal at the standard rate. Refunds are available within 14 days of purchase upon request.
- Registered email address or account credentials used for RatePunk
- Login access to the RatePunk dashboard/billing section
- Billing section navigation to find the subscription management options
- Explicit cancellation request for subscription, membership, or individual upsell purchases
- Direct contact with customer service by emailing hi@ratepunk.com (especially for upsells or separate purchases)
- Proof of payment or recent charge details if requesting a refund
- Information about the specific plan or tier you are canceling (Premium, Unlimited Access, etc.)
- Cancellation request within 14 days if seeking a refund as per the money-back guarantee (if applicable)
- For in-app subscriptions: Ability to manage or cancel via the App Store or relevant app platform
We've actually written a step by step guide on how to get a refund from ratepunk. Check it out!
The Easiest Way to Cancel ratepunk
If you’re frustrated trying to cancel your subscription, membership, or bill from ratepunk—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to ratepunk?
RatePunk, RatePunk Premium, RatePunk Membership, RP Membership, RatePunk.com, RatePunk Flights
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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