Redline360 mainly offers authentic performance car parts and optional protection services. When you shop with them, you can add product protection or shipping protection for your order to guard against damage or loss during shipping. They don't appear to have a subscription service; instead, you get billed per order. Sometimes, they place an authorization hold on your payment method when you order, but the actual payment happens when the order is shipped. You might see charges from them if you buy parts or add shipping/product protection at checkout.
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The official Redline360 FAQ states that orders can be canceled only before shipping by emailing support, but multiple customer reviews note delays, difficulty getting confirmation of cancellations, restocking fees, and challenges in getting refunds. This suggests a moderately difficult and sometimes frustrating cancellation process, with a potential wait time for refund processing due to financial institution delays.
Estimated Time
On average, it takes
2 days
00
00
minutes to cancel a Redline360 subscription.
How to Cancel Redline360: Step by Step
If you purchased through Redline360.com:
- Go to redline360.com and scroll to the bottom of the homepage.
- Click on the Contact Us link found in the footer section.
- Fill out the contact form with your details:
- Email: Ensure you use the email associated with your subscription.
- Subject: Select "Membership Cancellation" from the dropdown menu.
- Message: Clearly state that you want to cancel your subscription.
- Submit the contact form.
- Check your email for a confirmation response from customer service regarding your cancellation request.
Tips & Tricks for Canceling Redline360
- Cancel before the order ships to avoid restocking fees, as many users noted timing is crucial and cancellation after shipping often results in fees or no refunds.
- Email support early in the business day (8am-5pm PST on weekdays) to increase chance of quicker response.
- Check your spam folder regularly since Redline360 often sends important emails (including cancellation confirmations) that may be filtered there.
- Be persistent with follow-ups via email if you do not get a response initially; multiple follow-ups can help escalate your request internally.
- Use clear, firm language stating you want to cancel immediately and expect confirmation to avoid ambiguity in communication.
- Consider disputing charges via your bank or credit card company if cancellation and refund attempts fail, as some users reported success with chargebacks when communication broke down.
- Purchase your own return shipping label if needed since Redline360 often requires customers to handle return shipping costs themselves.
- Escalate by filing complaints on platforms like BBB if the company is unresponsive or refuses to refund—BBB reports mixed resolution outcomes but can pressure the company.
Redline360 Customer Service Info
If you need assistance, here's how you can get in touch with Redline360's support team.
Cancel Redline360 Script
Script
Copy
Dear Redline360 Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen financial changes, I am unable to continue with my current membership.
I appreciate the services provided so far, but circumstances have led me to this decision. Please confirm the cancellation and ensure that no further charges will be applied to my account. Thank you for your understanding and assistance.
Best regards,
[Your Name]
Frequently Asked Questions
Redline360 allows order cancellations only before the order has shipped, been placed on the shipping dock, or picked up by the shipping company. To cancel, customers must email support@redline360.com. If the order is canceled before processing, no charge is made; if canceled after processing, a refund is issued, which can take 24-72 hours to appear. There is no specific subscription or membership cancellation policy detailed separately.
To cancel your subscription with Redline360, you need to contact their support team via email at support@redline360.com. There isn't any direct indication that you need your password to cancel, as the process involves email communication with support rather than an authenticated online account management section. If you do require a password to access your account for other purposes, you can reset it here: https://redline360.com/account/reset-password. So, you can start the cancellation process by reaching out to their support without needing your password upfront.
- Incorrect or defective products received, leading to the need for exchanges or refunds.
- Order cancellations ignored or processed late, causing unwanted shipments and restock fees.
- Delays or out-of-stock notifications, frustrating customers waiting for products.
- Challenges with returns, including customers having to pay shipping costs for returned items.
- Poor communication or lack of updates from customer service on orders or refunds.
- Disputes over refunds, especially when proof of return delivery is involved.
- Frustrations with refund process and perceived poor customer service responsiveness.
- Wrong parts sent which then require costly returns or modifications.
- Concerns about compliance with local vehicle regulations, though sometimes resolved with customer service.
Redline360 allows subscription cancellation at any time, but it requires a 30-day written notice to cancel services. Once you subscribe, payments are non-refundable, and subscriptions automatically renew unless you notify them before the period ends. There are no apparent early cancellation fees, but the key pain point is the 30-day notice requirement that delays the cancellation effect, and you must send your cancellation request in writing.
Before cancelling a subscription, membership, or bill with Redline360, it's important to know that if your order has not yet shipped or been processed, it can be stopped by contacting their support. Once cancelled before processing, no charge will be collected and any payment authorization will be released without a refund transaction. If the order was processed and then cancelled, a refund will be issued but may take 24-72 hours to appear from your financial institution. Cancelling likely means you lose access to any ordered products and possibly other connected membership benefits, so consider the timing carefully before cancelling.
- Order number
- Name and contact information (such as email address used for purchase)
- Description of the reason for cancellation
- Supporting documentation or media (such as photos/videos of the issue, if applicable)
- Proof of purchase (such as a sales invoice or confirmation email)
- Return Authorization (RGA) number (if returning a product)
- Written cancellation request (may be required)
We've actually written a step by step guide on how to get a refund from Redline360. Check it out!
The Easiest Way to Cancel Redline360
If you’re frustrated trying to cancel your subscription, membership, or bill from Redline360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Redline360?
REDLINE360, REDLINE360.COM, REDLINE360 SHOP, REDLINE360 AUTODEALER, REDLINE360.COM*SHOP
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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