RegalTickets offers a subscription service called Regal Unlimited that lets you watch unlimited 2D movies at Regal theaters with no limits on how many you can see or blackout dates. You can choose plans that last 3 months or a year, and you pay either monthly or all upfront. Depending on your subscription tier, you get access to a certain number of theaters, plus extras like discounts on food, free birthday treats, and early access to movies. If you see premium format movies, you might have to pay a little extra for those.
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Consumers can cancel their Regal Unlimited subscription online or by notifying customer relations, which is straightforward; however, the cancellation does not take effect immediately if done during the initial term, adding complexity and potentially unexpected continued charges. The requirement to wait until the end of the monthly or prepaid term also adds some difficulty and waiting time, which is why it is not the easiest but still manageable.
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How to Cancel regaltickets: Step by Step
If you purchased through Regal Tickets directly:
- Sign in to your Crown Club account online at www.regmovies.com or in the Regal app.
- Navigate to the Subscription Settings section.
- Follow the on-screen instructions to cancel your Subscription.
If you purchased through Customer Relations:
- Email customersupport@regalcinemas.com from your registered email address to request cancellation.
- Alternatively, contact Customer Relations directly through social media (Facebook, X, or Instagram) to initiate the cancellation.
Tips & Tricks for Canceling regaltickets
- Use the contact form on the Regal website, selecting the "unlimited issue" option, and clearly state you want to cancel your subscription in the description box.
- Email customersupport@regalcinemas.com directly with your cancellation request.
- Send a direct message to @RegalMovies on Facebook or Twitter for cancellation, noting some users say a social media account is needed.
- Timing is crucial: Request cancellation within the first two weeks of your billing cycle to avoid being charged for the next cycle.
- Be clear and firm in your language,
- Escalate by switching communication channels from email to social media DMs if no response is received promptly.
- Avoid trying to cancel late in the billing cycle as you may be charged for the next month before cancellation is processed.
- Keep records of all communications (screenshots or saved messages) to use in case of disputes.
regaltickets Customer Service Info
If you need assistance, here's how you can get in touch with regaltickets's support team.
Cancel regaltickets Script
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Dear Regal Customer Support,
I hope this message finds you well. I am writing to formally request the cancellation of my Regal Unlimited subscription. Due to recent changes in my personal circumstances, I am unable to continue with the service at this time.
I appreciate the experiences I've had while being a member and thank you for your assistance with this cancellation process.
Best regards,
Frequently Asked Questions
Regal Unlimited subscriptions can be canceled at any time through your Crown Club account or by notifying Customer Relations. However, cancellation during the initial 3-month or 1-year term will only take effect at the end of that term, and you remain responsible for fees until then. After the initial term, cancellations take effect at the end of the current monthly subscription period for monthly plans, or the following month for prepaid plans, with a 6-month waiting period before re-subscribing.
To cancel your subscription on regaltickets.com (Regal Unlimited), you need to sign in to your Crown Club account, which requires your password. If you don't remember your password, you can reset it using this link: https://www.regmovies.com/reset-password-request. There is also an option to contact Regal Customer Relations for further assistance, but generally, a password is needed to manage and cancel your subscription. Make sure to keep your login credentials secure to avoid any issues with subscription management.
- Difficulty canceling subscription due to lack of easy online or app options and slow customer service response time.
- Still being charged after cancellation attempts, causing frustration and desire to cancel refunds.
- Financial constraints, making it hard to afford extra perks or subscriptions at the moment.
- Not using the service for extended periods (e.g., work commitments, being out of town).
- Preference for more flexible subscription management, such as options to pause or edit subscriptions.
- Frustration with policy or lack of customer-friendly cancellation process, including inconvenient methods like having to contact customer service by phone or email or visit in person.
Regal Unlimited subscriptions have an initial non-cancelable term of either three months or one year, depending on the plan you choose, meaning you cannot cancel during this initial period except for specific reasons like medical incapacitation, death, or relocation outside the service area. If you try to cancel after this initial term, the cancellation will take effect only at the end of the current billing period, and you cannot resubscribe for six months after cancellation. Additionally, early cancellations do not get refunded for convenience fees or any buyer’s remorse protections, making it costly to back out early.
Before cancelling your Regal Unlimited subscription, know that the subscription plans have an initial non-cancelable term (3 months or 1 year depending on your plan) during which you must pay fees even if you cancel. After the initial term, monthly subscriptions renew automatically until you cancel. When you cancel, you will lose access to unlimited movies, rewards, bonus credits, discounts, special events, and other benefits tied to the subscription. Also, refunds are generally not available except in limited cases described in the Regal Unlimited Rules, and your subscription access ends according to the plan terms.
- Registered email address associated with the RegalTickets or Regal Unlimited account
- Regal card number or account number (if available)
- Full name on the account (if requested by support)
- Description of the cancellation request (mention you wish to cancel your subscription, membership, or bill)
- Username or login ID (if applicable or different from email)
- Preferred contact method or confirmation email for follow-up (if needed)
- Any relevant details if you do not know your account/card number (such as explaining you only have your email address)
We've actually written a step by step guide on how to get a refund from regaltickets. Check it out!
The Easiest Way to Cancel regaltickets
If you’re frustrated trying to cancel your subscription, membership, or bill from regaltickets—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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