Rent-A-Center lets you rent furniture, electronics, appliances, and more with flexible payment plans. You can order online or in-store and have the option to return the item anytime without extra fees if you don't want to keep it. They offer a "Same as Cash" deal where you can buy the item without interest if paid off within a few months. Payments can be made online, and they provide free maintenance and delivery with some orders, making it easy for people without perfect credit to get what they need.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling a subscription or membership with Rent-A-Center requires contacting the local store and managing online account settings to unenroll recurring payments. The process involves navigation in the user's online account and may take up to a few days for processing and confirmation email, which introduces moderate difficulty compared to instant or automated cancellations.
Estimated Time
On average, it takes
2 days
00
00
minutes to cancel a Rent-A-Center subscription.
How to Cancel Rent-A-Center: Step by Step
If you purchased through Rent-A-Center:
- Visit the Rent-A-Center website at www.rentacenter.com.
- Scroll down to the bottom and click on the "Contact Us" link.
- Find your local store's contact info under the "Contact Us" section to call them directly.
- Call your local Rent-A-Center store and request to cancel your membership or subscription.
- Follow any additional instructions provided by the store associate to complete the cancellation process.
Tips & Tricks for Canceling Rent-A-Center
- Call during business hours early in the week to avoid long wait times and to get agents likely to be more flexible.
- Be polite but firm in stating your intention to cancel; use clear language like "I want to cancel my subscription effective immediately."
- Ask to speak to a supervisor if the first agent resists cancellation or tries to upsell.
- Mention any dissatisfaction with product quality or service to strengthen your case.
- Request a confirmation number or email proving your cancellation for your records.
- Consider stopping automatic payments by contacting your bank to cancel the Rent-A-Center payment withdrawals, but be prepared for possible collection calls.
- Return the rented merchandise promptly if cancellation requires return to avoid further charges.
- Use the escalation path: agent, supervisor, store manager if initial calls are unsuccessful.
- Timing: avoid weekends and Fridays where cancellation services may be limited or slow to respond.
- Document all interactions including dates, names, and what was said to have evidence if disputes arise.
Rent-A-Center Customer Service Info
If you need assistance, here's how you can get in touch with Rent-A-Center's support team.
Cancel Rent-A-Center Script
Script
Copy
Dear Rent-A-Center Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue with the membership at this time.
I appreciate your assistance in processing this cancellation as soon as possible. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Rent-A-Center's optional RAC Benefits Plus membership can be canceled at any time by contacting your local store. If you are no longer renting a product, you can maintain your membership by continuing to make payments at the store, online, or via the app. For any subscription or cancellation assistance, you can contact Rent-A-Center Customer Service at 1-800-422-8186 or your local store.
To cancel your subscription or optional membership like RAC Benefits Plus at Rent-A-Center, you need to contact your local Rent-A-Center store directly. There is no indication that a password is required for the cancellation process since it involves contacting the store in person or by phone. For account management and password reset, Rent-A-Center likely has a password reset process online but canceling the subscription specifically requires store contact.
For resetting your password if needed for online account access, you can visit: https://www.rentacenter.com/unsubscribe
- Receiving damaged, broken, or used items instead of new or promised products.
- Products not working properly or failing shortly after rental.
- Disputes about contract terms, such as unexpected extensions or unclear payoff processes.
- Billing issues like unexpected or unauthorized charges, including insurance fees.
- Failure or delays in refunding payments when orders were cancelled or not fulfilled.
- Poor customer service experiences, including refusal to adjust payment dates, unprofessional behavior, and lack of responsiveness.
- Problems with ownership transfer after payments were completed.
- Delivery issues, such as damaged items or missing parts.
- Unwanted insurance charges added without consent and difficulty obtaining refunds.
- Contract modifications without clear notification, causing confusion and overpayment concerns.
- Lack of resolution on complaints, including broken promises of callbacks or help.
Rent-A-Center uses rental agreements that include an "Early Purchase Option" allowing you to own an item early by paying a discounted price, but the calculation varies and may be complex. While you can cancel your rental agreement at any time and return the item in good condition without penalty, you should be aware that there is typically no outright ownership until the item is fully paid off or the early purchase option is exercised. Also, rental agreements can have state-specific terms including different "Same As Cash" periods and ownership purchase conditions, so reviewing your specific agreement details carefully is crucial to avoid unexpected fees or prolonged payments.
Before canceling a Rent-A-Center RAC Benefits Plus membership, know that you will lose access to valuable protections and waivers. These include the On-Rent Protection, which offers discounted rental replacement for merchandise damaged or stolen with visible forced entry. You will also be losing the Involuntary Unemployment Payment Waiver, which can cover rental payments up to 4 months or $1,000 if you become unemployed, and the Accident and Sickness Payment Waiver, which covers rental payments under similar terms if you cannot work due to injury or illness. Canceling this membership means you forfeit these safety nets and savings, so consider your current rental needs and financial situation carefully before deciding to cancel.
- Full name associated with your Rent-A-Center account
- Email address on your account
- Phone number linked to your account
- Preferred contact method (Email or Phone)
- Rent-A-Center store location where you opened the agreement or are currently using
- Agreement or account number (if available; helps expedite the process)
- Description or reason for cancellation (e.g., stopping service, returning an item, etc.)
- Merchandise or items being returned (if applicable)
- Current payment status (all payments should be up to date)
- Valid identification (may be required in store to verify identity)
We've actually written a step by step guide on how to get a refund from Rent-A-Center. Check it out!
The Easiest Way to Cancel Rent-A-Center
If you’re frustrated trying to cancel your subscription, membership, or bill from Rent-A-Center—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Rent-A-Center?
Rent A Center Ecommerce, RENT A CENTER EC 123 MAIN St 800-2752696TX C# *984, RENT A CENTER ECOMMERC
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
