ResumeBuilder.com offers an easy-to-use service for creating resumes with various subscription options. They have a free plan that lets you build and download your resume as a text file. For more features like downloading your resume as a Word or PDF file, customizing it with many templates, and getting expert writing support, they offer two paid subscriptions: a 14-day full access trial for $2.95 then $23.95 every four weeks, and a Pro Plan for $7.95 a month (or $95.40 billed annually). If you're seeing charges from them, it's likely from one of these paid subscription plans.
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The cancellation process involves straightforward steps accessible from the user's account settings with clear instructions and an online cancel option, which simplifies the process. However, the need to confirm cancellation via email and potential reliance on customer service if issues arise slightly increases difficulty from the easiest possible scenario.
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minutes to cancel a ResumeBuilder.com subscription.
How to Cancel ResumeBuilder.com: Step by Step
If you purchased through ResumeBuilder.com:
- Log in to your account on ResumeBuilder.com.
- Navigate to the Settings page.
- Look for the Cancel Subscription option.
- Click on Cancel Subscription.
- Follow the prompts to confirm your cancellation.
- A cancellation number will be emailed to you for confirmation.
- If you do not receive a confirmation email:
- Contact customer service at their support email or phone number provided on the website.
- Request further assistance to ensure your subscription is canceled.
- If you wish to request a refund:
- Ensure you provide notice of cancellation before the end of the initial subscription period.
- Follow the refund process outlined in their terms and conditions.
Tips & Tricks for Canceling ResumeBuilder.com
- Act quickly to request cancellation and refund upon noticing unexpected charges or dissatisfaction.
- Use the website to cancel subscription immediately via Settings > Subscription > Cancel Subscription.
- Email contact@resumebuild.com immediately after cancellation, requesting a refund and specifying cancellation before renewal or end of initial period.
- Be clear and firm in the cancellation and refund request, mentioning any misleading charges or hidden auto-renewals.
- Document all communications with customer support for proof of your cancellation attempts.
- Escalate to supervisors or managers if frontline support is unhelpful.
- If the company refuses refund or cancellation, dispute charges with your bank or report to consumer protection agencies.
- Track trial and subscription dates closely to cancel before renewal and avoid unwanted charges.
- Share your experience on forums like Reddit to warn others and apply public pressure on the company.
- Some users report success by threatening chargeback with their credit card company if refunds are denied.
- Timing matters: request cancellation and refund ideally before the trial period expires or immediately after the first charge.
- Due to unavailable or non-responsive official support emails and phone numbers, persistence and multiple attempts may be needed.
ResumeBuilder.com Customer Service Info
If you need assistance, here's how you can get in touch with ResumeBuilder.com's support team.
Cancel ResumeBuilder.com Script
Script
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Hello,
I am writing to request the cancellation of my subscription with ResumeBuilder.com. Due to personal reasons, I am no longer able to utilize the service as I had initially planned.
Please confirm my cancellation at your earliest convenience and let me know if any additional information is needed. Thank you for your assistance.
Best regards,
Frequently Asked Questions
ResumeBuilder.com allows you to cancel your subscription anytime through your account settings or by contacting customer service, with a cancellation confirmation number sent via email. Refunds may be requested if cancellation notice is provided before the end of the initial subscription period, if applicable. Note that canceling the subscription does not remove your profile from the public resume database; to do so, you must delete your account.
To cancel your subscription at ResumeBuilder.com, you need to log into your account, which requires your password. If you don't remember your password, you can reset it using the "Reset Your Password" option on the login screen before proceeding to cancel your subscription under Account Settings > Plan and Payment > Cancel Plan. Therefore, having or resetting your password is necessary for cancellation. You can reset your password here: https://resumebuild.com/how-to-cancel-resumebuild.
- Misleading advertising: Users report completing resumes only to find they can download only an unformatted, plain text version unless they pay.
- Forced subscription model: Users are required to subscribe to a 14-day trial with auto-renewal instead of a one-time purchase option.
- Billing concerns: Some feel the billing process is designed to cause users to forget to cancel, leading to unexpected charges.
- Difficult cancellation process: Customers mention rude customer service and having to repeatedly request cancellation.
- Job changes: Some users cancel after securing new jobs and no longer needing the service.
ResumeBuilder.com allows you to cancel your subscription at any time through their online settings or by contacting customer service, and they provide a cancellation confirmation number via email. However, be aware that your obligation to pay fees continues until the cancellation is processed, and your profile remains published unless you delete your entire account. There are no explicit early cancellation fees or lock-in contracts mentioned, but refunds may be possible only if you cancel before the initial subscription period ends.
Before cancelling your subscription with ResumeBuilder.com, note that you can cancel instantly through your account settings or by providing your registered email. After cancellation, you will lose access to all premium features and tools, which means you will no longer be able to edit or create resumes using the premium options. While your account might remain, your resume and any saved documents may not be accessible or editable without an active subscription. It's important to consider these limitations before cancelling to avoid losing your work or access to valuable features.
- Email address used for registration
- Login credentials (username and password) to access your online account
- Access to Account Settings under the "My Account" section
- Navigate to “Plan and Payment” or "Subscription" inside account settings
- Click “Cancel Subscription” or “Cancel Plan” and follow any on-screen prompts
- Contact information for customer support (in cases of login issues or if confirmation email is not received)
- Confirmation email or cancellation number as proof of cancellation (save this for your records)
We've actually written a step by step guide on how to get a refund from ResumeBuilder.com. Check it out!
The Easiest Way to Cancel ResumeBuilder.com
If you’re frustrated trying to cancel your subscription, membership, or bill from ResumeBuilder.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to ResumeBuilder.com?
Resumebuilder.com, BLD*ResumeBuilder.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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