RoboKiller is an app that helps block spam calls and texts, so you don't get bothered by annoying robocalls. To use the service, you subscribe through their app, usually with options for monthly or yearly plans, often starting with a free 7-day trial. After the free trial, the subscription auto-renews and you'll be billed automatically, either through the app stores (Apple or Google Play) or the Robokiller website. If you see charges from them, it’s likely for this subscription, and you can cancel anytime through your app store or the website to stop future payments.
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Canceling a RoboKiller subscription is relatively straightforward if the user follows the platform-specific procedure (iOS, Android, or website). The user must navigate through the standard subscription management tools of their device or the RoboKiller dashboard on the website. The process requires a few steps but is clearly documented and does not present significant barriers.
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How to Cancel RoboKiller - Stop Spam Calls: Step by Step
If you purchased through iOS:
- Open Subscriptions on your mobile device.
- Tap Robokiller.
- Tap Cancel Subscription or Cancel Free Trial.
If you purchased through Android:
- Open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions > Subscriptions > Robokiller.
- Tap Cancel subscription.
- Follow the instructions provided.
If you purchased through the website:
- Visit the Robokiller website.
- Click Sign in in the top right corner and use the phone number associated with your account.
- Click on Go to the dashboard.
- Click on Cancel subscription.
Note: Simply deleting or uninstalling the app won’t cancel your subscription. Accounts are charged for automatic renewal 24 hours before the end of the current period, so unsubscribe before that deadline. Also, deactivate Call Forwarding via the included tool to fully deactivate Robokiller from your device.
Tips & Tricks for Canceling RoboKiller - Stop Spam Calls
- Deactivate the service within the app: Go to the Robokiller app, tap 'More' > 'Help and Support' > 'Deactivate Robokiller'.
- Call the deactivation code: When prompted, select 'No, I still want to disable', then 'Turn off Call Forwarding' and dial the code shown to fully stop call forwarding setup by the app.
- Cancel through the subscription manager relevant to your device: Use Apple ID subscriptions on iPhone or Google Play subscriptions on Android to cancel.
- Uninstall the app only after deactivating the service: Deleting the app without deactivating often leaves call forwarding active, causing continued charges or call blocking.
- Timing can help: Cancel right before the billing cycle renews to avoid extra charges.
- Keep your cancellation confirmations: Save emails and screenshots as proof in case of disputes or continued billing attempts.
- If charges persist, lock your card or contact your bank: Users report RoboKiller sometimes continues charging after cancellation.
- Contact RoboKiller support firmly and escalate if necessary: Use clear, assertive language demanding confirmation of full cancellation and refund if wrongly charged.
- Watch out for recurring trial enrollments: After cancellation, logging into the website may prompt a new trial offer; avoid re-enrolling unintentionally.
- Community advice suggests persistence: Some users warn multiple steps might be needed—app cancellation, forwarding deactivation, subscription management, and support contact.
RoboKiller - Stop Spam Calls Customer Service Info
If you need assistance, here's how you can get in touch with RoboKiller - Stop Spam Calls's support team.
Cancel RoboKiller - Stop Spam Calls Script
Script
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Dear RoboKiller Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. While I appreciate the service you provide, I have decided to discontinue my membership due to changes in my personal circumstances.
Please confirm the cancellation and ensure that I am no longer billed. Thank you for your assistance.
Best regards,
Frequently Asked Questions
To cancel a RoboKiller subscription, you must first deactivate call forwarding to RoboKiller through the app by following the provided steps to disable call forwarding and confirm the deactivation. Then, cancel your subscription via the Google Play Store or the appropriate app store by navigating to your subscription settings and selecting cancel. For reimbursement or billing issues, contact RoboKiller customer support with proof of charges.
To cancel your Robokiller subscription, you will need to sign in to the Robokiller website using the phone number associated with your account, which implies you will need your password to access the account. You can also cancel on iOS or Android through the app stores, which likely require your account credentials as well. If you've forgotten your password, you can reset it here: https://robokiller.com/account/password/reset. Simply deleting or uninstalling the app does not cancel your subscription.
- App fails to effectively block spam calls and many report an increase in spam calls after installing it.
- Difficulty cancelling subscriptions, with some users being charged even after canceling.
- Significant unexpected price increases, sometimes more than doubling the original price.
- Unauthorized charges or multiple charges appearing on accounts.
- Company refusal to provide refunds even after cancellation.
- Difficult or confusing cancellation process, including paying extra fees for cancellation.
- Perception of Robokiller as a scam or fraud due to billing and service issues.
- Poor customer service and difficulty reaching support representatives.
- Subscription charges continuing despite cancellation.
- App did not improve spam calls as expected.
- Being charged after canceling during free trials.
RoboKiller requires that you cancel your subscription before the automatic renewal charge, which happens 24 hours before your subscription period ends, so missing this deadline means you get billed again. Simply deleting the app does not cancel the subscription, and after canceling, you must also deactivate Call Forwarding on your device to fully stop the service. There are no explicit contracts or early cancellation fees, but these specific steps and timing requirements act as landmines to watch out for.
Before canceling your RoboKiller subscription, know that simply deleting or uninstalling the app does not stop your subscription; you must cancel it through your device's subscription settings or the RoboKiller website. Your account is typically charged for renewal 24 hours before the end of the current billing period, so be sure to cancel at least a day in advance to avoid extra charges. Once you cancel, you will lose access to RoboKiller’s spam call blocking and call screening features. Additionally, after canceling the subscription, you need to deactivate Call Forwarding using RoboKiller’s provided tool to fully disable the service on your device.
- Platform used to subscribe (iOS, Android, or Website)
- Phone number associated with your RoboKiller account
- Access to relevant app store account (Apple ID for iOS, Google account for Android)
- Ability to log in to RoboKiller website or associated service
- Subscription status and renewal date
- Knowledge that deleting/uninstalling the app does NOT cancel the subscription
- Instructions to deactivate Call Forwarding (if required)
- Deadline before platform's automatic renewal
We've actually written a step by step guide on how to get a refund from RoboKiller - Stop Spam Calls. Check it out!
The Easiest Way to Cancel RoboKiller - Stop Spam Calls
If you’re frustrated trying to cancel your subscription, membership, or bill from RoboKiller - Stop Spam Calls—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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