Saigon South International School offers two main tuition payment options: you can either pay in non-refundable quarterly installments or pay the full amount upfront by June 25th to get a 6% discount. They charge some one-time fees like an application fee, a registration fee for new students, and an enrollment deposit that counts toward the tuition. There are also additional costs for things like supplies, lunch, uniforms, and transportation. If you see a bill from them, it’s likely for tuition payments based on one of these schedules or fees related to enrollment and school services.
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The cancellation process for Saigon South International School Tuition requires submitting a departure notice form to the Admissions Office at least 60 calendar days prior to departure, which adds complexity and a significant waiting period. The refund policies and non-transferable deposits further increase the difficulty, making the process moderately hard but not impossible for a consumer.
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How to Cancel Saigon South International School Tuition: Step by Step
If you purchased through the School's Administration:
- Visit the Saigon South International School webpage.
- Locate the section for Tuition & Fees.
- Find the departure notice form on the webpage:
- Fill out the departure notice form completely, providing all required details.
- Submit the completed form to the Admissions Office at least 60 calendar days before the intended departure date.
- Refer to the refund schedule to understand any potential tuition refunds based on when you submit the form:
- More than 60 days notice - 60% refund of annual tuition.
- Less than 60 days notice (Quarter 1) - 45% refund.
- Less than 60 days notice (Quarter 2) - 20% refund.
- Less than 60 days notice (Quarter 3) - 0% refund.
- Less than 60 days notice (Quarter 4) - 0% refund.
Tips & Tricks for Canceling Saigon South International School Tuition
- Contact during business hours to ensure immediate attention to your cancellation request.
- Use clear, firm language stating your intent to cancel and referencing any previous communications.
- Follow up persistently through email and phone to avoid delays.
- Keep a record of all communications, including names, dates, and responses.
- Request a confirmation of cancellation in writing to avoid future charges.
- Escalate to higher management if front-line staff is unresponsive or delays processing.
- Timing is key: initiate cancellation well before the billing cycle or renewal period.
- Leverage payment method: if necessary, consider contacting your bank or payment provider to stop recurring payments after attempts with the school fail.
Saigon South International School Tuition Customer Service Info
If you need assistance, here's how you can get in touch with Saigon South International School Tuition's support team.
Cancel Saigon South International School Tuition Script
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Dear Saigon South International School Admissions Office,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription to the school tuition/fees for my child due to our family’s change in circumstances that require us to relocate. In accordance with the procedures outlined on your website, I understand that I need to provide a notice in advance, and I am prepared to fill out the departure notice form to facilitate this process.
Thank you for your assistance in this matter. I look forward to your prompt response regarding the cancellation.
Best regards,
Frequently Asked Questions
Saigon South International School requires a 45,000,000 VND enrollment deposit which is refundable if a departure notice form is submitted to the Admissions Office 60 calendar days before the student's departure. Refunds for tuition under Payment Option 1 are based on the timing of the departure notice, with up to 60% refunded if given more than 60 days prior, decreasing significantly with less notice. Failure to provide timely notice reduces refund eligibility, and the deposit is non-transferable but deducted from the tuition invoice.
To cancel or withdraw from Saigon South International School Tuition, you need to officially inform the school by filling out a Departure Notice form and returning it to the Admissions Office. There is no mention of needing a password for this process, and it appears to be handled in person or through direct communication with the school. If you do need to reset your account password for other services, you can do so here: https://link.ssis.edu.vn/tiki-index.php (Reset Password).
- Requirement to submit departure notice 60 days in advance to qualify for any refund.
- Partial or no refund if notice is given late or during later quarters of the academic year.
- Enrollment deposit refund contingent on timely notice, otherwise forfeited.
- Tuition fee structure is non-refundable if paid in quarterly installments without meeting refund policy criteria.
- Changes in family circumstances such as relocation or financial difficulties leading to cancellations.
- Discontent with educational services or fit for the child, prompting early withdrawal.
- School closure or operational issues causing dissatisfaction or cancellations.
- Lack of clear communication or administrative challenges with refund process.
Saigon South International School requires a 60 calendar days advance departure notice for canceling tuition under Payment Option 1 to be eligible for a refund, with refunds decreasing by quarter and none given after Quarter 4. The enrollment deposit and registration fee are non-refundable and non-transferable, and late notices may forfeit refund eligibility. Be aware that payment terms and fees can lock you in, making immediate cancellation difficult without financial loss.
Before cancelling your tuition subscription at Saigon South International School, it is important to provide a written withdrawal notice at least 30 days before your last day of attendance. Failure to do this may result in a 10% notice fee and limited or no refund of tuition and transport fees. When you cancel, you will lose access to all school services, and reports will be withheld until all materials are returned, and fees for lost/damaged items are paid. Tuition fees are non-transferable, and discounts may be cancelled upon withdrawal. Transportation fees are refundable on a pro-rated basis with a handling charge deducted. Also, note that the application fee and seat guarantee deposit are non-refundable. Refunds are processed to the original payer only, and you may incur overseas remittance charges if applicable.
- Student's full name and identification details
- Parent or guardian contact information (phone and email)
- Completed departure notice form (obtain form here)
- Planned departure date from the school
- Proof of payment or receipt for tuition or fees paid
- Reason for cancellation or withdrawal
- Evidence of compliance with the 60-calendar-day notice requirement (to maximize potential refund)
- Enrollment deposit payment documentation, if applying for refund
- Bank account details for receiving any applicable refund
- Contact with the Admissions Office (email: info@ssis.edu.vn, phone: (84-28) 3 622 0870)
We've actually written a step by step guide on how to get a refund from Saigon South International School Tuition. Check it out!
The Easiest Way to Cancel Saigon South International School Tuition
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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