Samaritan Health Services is a nonprofit network that provides a wide range of health care services like emergency care, family medicine, cancer treatment, mental health, and more to people in the mid-Willamette Valley and central Oregon Coast. If you get billed by them, it’s usually for medical services you or your family used, and they have easy options to pay your bill online. They also have health plan options called Samaritan Health Plans that might mean you’re getting billed for a subscription or insurance plan. If you have billing questions, you can call their billing office or check out their online tools to manage payments and insurance.
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Cancellation options are clearly provided by calling a billing number or using a secure member portal. The process requires a phone call or online inquiry during business hours, making it straightforward but with some dependency on availability and communication channels.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Samaritan Health Services subscription.
How to Cancel Samaritan Health Services: Step by Step
If you purchased through SamHealth.org directly:
- Visit the Samaritan Health Services website at samhealth.org.
- Scroll to the bottom of the homepage and click on the "Contact Us" link.
- Choose to contact via phone or email. For phone, dial 1-800-640-5339 for customer service.
- If contacting via email, use the form provided on the "Contact Us" page and specify your request to cancel your subscription.
If you purchased through Apple:
- Open the App Store on your device.
- Tap your profile picture at the top right.
- Select "Subscriptions".
- Find the subscription for Samaritan Health Services and tap on it.
- Tap "Cancel Subscription" and follow the prompts to complete the cancellation.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the menu icon (three horizontal lines) at the top left.
- Select "Subscriptions" from the menu.
- Locate the Samaritan Health Services subscription and tap on it.
- Tap "Cancel subscription" and confirm your cancellation.
Tips & Tricks for Canceling Samaritan Health Services
- Send cancellation notice before the 15th of the month to ensure your membership ends at the next billing cycle.
- Confirm you have an alternative plan in place before canceling to avoid coverage gaps.
- Use email (info@samaritanministries.org) or phone (1-877-764-2426) during business hours for cancellation requests.
- Be firm and clear in your communication, stating you want to end sharing and no longer participate.
- Document all communications, including dates and names of representatives spoken to.
- Escalate politely to supervisors if initial requests are delayed or ignored.
- Timing is key: cancellations after the 15th will result in the next month's payment being due.
- Avoid vague language; be explicit about your intent to cancel immediately at the end of the current month.
Samaritan Health Services Customer Service Info
If you need assistance, here's how you can get in touch with Samaritan Health Services's support team.
Cancel Samaritan Health Services Script
Script
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Dear Samaritan Health Services team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription/membership. Due to a recent change in my personal circumstances, I am unable to continue with my current plan. Please let me know if there are any final steps I need to complete on my end for the cancellation process. Thank you for your assistance, and I appreciate your attention to this matter.
Best regards.
Frequently Asked Questions
Samaritan Health Services' membership/subscription cancellation policy for Samaritan Advantage Health Plans includes conditions such as non-payment of plan premiums, moving permanently out of the service area, not maintaining Medicare Part A and B enrollment, or changes in Medicaid eligibility for Special Needs Plans members, which may lead to disenrollment. They notify members in writing about the grace period for payment or reasons for disenrollment and explain how to file complaints if needed. Membership can also end if false enrollment information is provided or disruptive behavior occurs with CMS approval for disenrollment.
This information is specifically for Samaritan Advantage Health Plans and not general medical billing. General medical bills must be paid within 30 days or arranged for a payment plan; there is no stated policy for subscription cancellations on the main Samaritan Health Services site.
[Enrollment & Disenrollment FAQ - Samaritan Health Plans](https://samhealthplans.org/plan-members/medicare-advantage-members/enrollment-and-disenrollment-faq/)
To cancel a subscription with Samaritan Health Services, you generally need to access their secure patient portal which requires a password. There is no clear indication that you can cancel subscriptions without a password via phone or chat support. If you need to reset your password to proceed, you can use their password reset page here: https://sny-web-web01.shsny.com/templates/ResetPassword-SNYWEB.LIVEF-Phm-en-us.html
- Payment Failures: Issues like expired cards without reminders can cause cancellations.
- Lack of Updates: When the service does not evolve with customer needs, leading to dissatisfaction.
- Unresolved Product Bugs: Technical issues causing frustration and mistrust.
- Complicated Checkout Process: Multi-step or slow processes lead to abandonment.
- Inflexible Plan Modifications: No options to pause or downgrade subscription plans during life or budget changes.
- Shifting Customer Needs: Customers outgrowing the services offered.
- Reduced Purchasing Power: Economic constraints making customers cancel to save money.
- Switching to Competitors: Due to dissatisfaction or more attractive offers elsewhere.
- Sensitivity to Price Changes: Price hikes alienate budget-conscious customers.
- Lack of Innovation: Failure to keep up with trends causing loss of loyalty and interest.
Samaritan Health Services, specifically for SamFit memberships, uses month-to-month contracts with no surprise fees, meaning there are no long-term lock-ins or early cancellation fees. You should be aware that membership cancellation is generally straightforward, but to cancel or manage your membership, you likely need to contact the membership office during their business hours (Monday – Thursday, 10 a.m. to 6:30 p.m.). There are no gimmicks or contracts that would typically prevent you from cancelling your membership at any time.
- Full name associated with your account
- Date of birth or other identifying personal information
- Member ID number or account number
- Statement ID (for billing questions)
- Contact information (phone number, address, or email)
- Details about the specific subscription, membership, or bill you want to cancel
- The date you wish the cancellation to take effect (if required)
- Reason for cancellation (sometimes requested)
- Authorization or identity verification (such as password, PIN, or security questions, if applicable)
- Method of cancellation: You may need to call Samaritan Health Services or the relevant customer service line to initiate cancellation
We've actually written a step by step guide on how to get a refund from Samaritan Health Services. Check it out!
The Easiest Way to Cancel Samaritan Health Services
If you’re frustrated trying to cancel your subscription, membership, or bill from Samaritan Health Services—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Samaritan Health Services?
SAMARITAN HLTH SVC, SAMARITAN MED CTR, SAMARITAN EMERGENCY, SAMARITAN CLINIC, SAMARITAN OUTPT, SAMARITAN RADIOLOGY, SAMARITAN LAB, SAMARITAN SURGERY, SAMARITAN HOSPITAL, SAMARITAN PHYSICIAN, SAMARITAN URGENT CARE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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