Save the Children helps kids by providing education, health care, feeding hungry children, supporting newborn and maternal health, and assisting families in emergencies like natural disasters or conflicts. They offer monthly donations where you can choose to give a set amount regularly through a direct debit, which will be billed either on the 1st or 17th of each month. You can change or cancel your donation anytime by contacting their Supporter Care team. People might see a charge from them if they're supporting these causes with a monthly donation.
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The cancellation process requires calling a phone number and waiting in a phone queue, as indicated by multiple sources, making it moderately difficult but not overly complicated. There is no easy online self-service cancellation, which adds to the difficulty level, but it can be resolved in one call.
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minutes to cancel a savechildren subscription.
How to Cancel savechildren: Step by Step
If you purchased through Save the Children directly:
- Visit your online account on the Save the Children website.
- Navigate to the Subscriptions or Donations section.
- Select the subscription you wish to cancel.
- Follow the prompts to cancel your membership.
- Alternatively, call 1-800-728-3843 to speak with an agent and request cancellation.
If you purchased through Canada Donor Services:
- Call +1-800-668-5036 x264 to reach the Donor Services.
- Provide your account information when requested.
- Request to cancel your recurring donations.
- Note that 10 days' notice may be required before the cancellation takes effect.
If you purchased through bank Standing Order:
- Log in to your online banking account.
- Locate the Standing Order payments.
- Select and cancel the Standing Order associated with Save the Children.
If you purchased through email:
- Compose an email to supportercare@savechildren.org.
- Include your account information in the email.
- State that you wish to cancel your membership.
- Request a confirmation of your cancellation.
If you purchased through phone:
- Call 1-800-728-3843.
- Ask to speak with a live agent.
- Request to cancel your account.
- Provide any necessary account information.
- Request a confirmation email or number for proof of cancellation.
Tips & Tricks for Canceling savechildren
- Call Save the Children directly for a verbal cancellation as it is often required—even if it is difficult to get through, persistence pays off.
- If phone lines are busy, keep trying repeatedly until you reach a representative to avoid delays in cancellation.
- Use a clear, firm script stating you want to cancel immediately and include your donor ID, name, and last 4 digits of your card if emailing.
- Send an email if calling is not possible, providing all relevant details and a cancellation request; some users have successfully canceled this way.
- Threaten to block charges on your credit card if they do not honor the cancellation to encourage compliance.
- As a last resort, contact your credit card company to block or dispute charges from Save the Children if the organization does not respond.
- Avoid donating in person or at the door to prevent difficulties in future cancellations; donate directly through official websites or offices.
- Cancel immediately after signing up to avoid multiple charges; some users report losing the first payment but succeeding in stopping future payments.
- Be prepared for persistence or harassment from the organization and maintain firm and consistent communication.
savechildren Customer Service Info
If you need assistance, here's how you can get in touch with savechildren's support team.
Cancel savechildren Script
Script
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Dear Save the Children Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time. I appreciate the work you do and the impact it has, but I need to make adjustments to my budget.
Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
SaveChildren.org allows cancellation of sponsorships or subscriptions by contacting their Care Team via phone, live chat, or email. Even after cancellation, the sponsored child continues to receive benefits while a new sponsor is sought. They also encourage contacting them if contributions cannot be made temporarily to explore alternative solutions.
To cancel your subscription with Save the Children, you do not necessarily need your password if you choose to cancel by phone or email. When cancelling by phone at 1-800-728-3843 or by emailing customercare@savethechildren.org, you will need to provide account information like your name, phone number, email, billing address, and other details, but a password is not explicitly required. However, if you want to manage your subscription online, you may need your password. If you need to reset your password, you can do so at this link: https://account.savechildren.org/.
- Changes in financial situation prompting donors to cancel or reduce support.
- Preference to donate to a different charity, with difficulties experienced in canceling to redirect funds elsewhere.
- High cancellation fees or perceived unreasonable costs related to stopping donations.
- Feeling disconnected due to interrupted correspondence or sponsorship updates.
- Discontent with perceived partiality or distribution of aid causing dissatisfaction.
- Life circumstances or changing priorities leading to cancellation decisions.
- Misunderstanding or undervaluing long-term impact of recurring donations.
- Desire to pause, reduce, or adjust donation frequency rather than fully canceling.
- Frustration with customer service or cancellation process, including phone queue delays or refusal to cancel.
You can cancel your Save the Children recurring donation or sponsorship at any time by visiting your online account or calling their support line. There are no contracts, lock-ins, or early-cancellation fees, but they encourage long-term commitments for funding stability. One thing to be aware of is that if you cancel a child sponsorship and you are the only sponsor, they will try to find a new sponsor for the child, which may take some time.
Before cancelling your subscription or support with Save the Children, it's important to know that your monthly gift is crucial for funding programs that create lasting change for children globally and in the U.S. When you cancel, you lose access to the impact your ongoing support provides, including aid in emergencies where children are helped within 72 hours. You can adjust your support instead of fully cancelling, such as changing the frequency, pausing temporarily, or reducing the amount to fit your budget. If you sponsor a child directly and cancel, Save the Children will try to find a new sponsor, but this is not guaranteed and may take time. To cancel, you need to visit your online account or call their support number.
- Account information associated with your donation or membership
- Name used for the donation or membership
- Email address registered with Save the Children
- Phone number linked to your account (if applicable)
- Donation reference number or confirmation number (if available)
- Proof of donation (such as a confirmation email, if requested)
- Reason for cancellation (may be asked but generally optional)
- Request for a confirmation of cancellation (confirmation number or email for your records)
We've actually written a step by step guide on how to get a refund from savechildren. Check it out!
The Easiest Way to Cancel savechildren
If you’re frustrated trying to cancel your subscription, membership, or bill from savechildren—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to savechildren?
SAVE THE CHILDREN, SAVECHILDREN.ORG, SAVECHILDREN, STC DONATION, SAVE THE CHILDREN FED, SAVETHECHILDREN, SAVE THE CHILDREN CHARITY
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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