Genius Scan is a handy app that lets you quickly scan important papers and turn them into clear PDF files right from your phone. You can use it for free with basic features, but they also offer a yearly subscription called ULTRA for $39.99 that gives you extra tools like text recognition, cloud storage, and syncing across devices. If you're part of a business team, there's an option called FOR TEAMS starting at $25 per license per year, which adds things like team management and group billing. So if you see charges from them, it’s likely for these subscription options to get more advanced features or team usage.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for Genius Scan subscriptions is straightforward if the subscription was made via the Apple App Store, as it follows the standard Apple subscription cancellation process, which is well-documented and easy to navigate for most users.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Scanner App: Genius Scan subscription.
How to Cancel Scanner App: Genius Scan: Step by Step
If you purchased through Apple:
- Open the App Store on your iOS device.
- Tap your profile icon at the top-right corner.
- Select "Subscriptions" from the options.
- Find Genius Scan in the list of subscriptions.
- Tap on Genius Scan.
- Choose the option to Cancel Subscription.
- Follow any additional prompts to confirm the cancellation.
If needed, you can also request a refund through Apple support.
Tips & Tricks for Canceling Scanner App: Genius Scan
- Cancel via the original platform: For iOS users, always cancel the subscription directly through the Apple App Store to avoid confusion.
- Use clear, firm language: State clearly in your cancellation message: "I no longer wish to be charged. Please confirm cancellation."
- Request confirmation: Ask for a clear confirmation of the cancellation to avoid any ongoing charges.
- Monitor payment method: Check your bank or card statement for any recurring charges after cancellation and be ready to dispute them if necessary.
- Timing matters: Cancel at least 24 hours before the next billing cycle to avoid being charged for the next period.
- Escalate if needed: If no confirmation or cancellation occurs, escalate by contacting your payment provider or disputing charges through your bank.
- No direct refunds from Genius Scan: Refund requests must be handled through the platform you purchased from (Apple App Store or Google Play), not Genius Scan support.
Scanner App: Genius Scan Customer Service Info
If you need assistance, here's how you can get in touch with Scanner App: Genius Scan's support team.
Cancel Scanner App: Genius Scan Script
Script
Copy
Dear Genius Scan Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription to the Genius Scan app. Unfortunately, I find that I am not using the app as much as I anticipated, and I’d like to discontinue my billing.
Please confirm my subscription cancellation at your earliest convenience. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Genius Scan subscriptions can be canceled at any time. iOS subscriptions must be canceled through the Apple App Store, and refund requests must also be directed to Apple. Android subscription cancellations should follow Google's instructions. Canceling a Genius Scan Ultra subscription results in loss of access to Genius Cloud account synchronization, but users retain read access to files and can export documents from their account.
You do not need your password to cancel your Genius Scan subscription if you subscribed via iOS or Android. For iOS, subscriptions are managed directly through the App Store, and for Android, through Google Play, so you handle cancellations there without requiring your Genius Scan password. If you subscribed on iOS, you can cancel through the Apple subscription settings, and if you need to reset your Apple ID password, you can do so here: https://iforgot.apple.com/. Genius Scan itself does not manage cancellations or require passwords for this process.
- Forced into an annual subscription for premium features instead of flexible monthly billing.
- Lack of a one-time payment option, which some users preferred from older pricing models.
- Subscription too expensive or not worth the cost given the infrequent use of the app.
- Loss of access to Genius Cloud features after canceling the Ultra subscription, such as file synchronization across devices.
- Difficulties and frustration with app usability, such as controlling where scans are saved and how to terminate scanning.
- Refunds cannot be processed directly by Genius Scan; users must request refunds through Apple or Google stores, complicating the process.
- Preference for alternative payment models like lifetime licenses or one-time purchases rather than ongoing subscriptions.
With Genius Scan (thegrizzlylabs.com), you can typically cancel your subscription at any time through the platform you originally subscribed on (Apple App Store for iOS or Google Play for Android). However, be aware that after canceling a Genius Scan Ultra subscription, you will lose access to cloud synchronization features while retaining read access to your files. There are no explicit contracts, lock-ins, or early cancellation fees mentioned, but refunds must be handled through the platform from which you subscribed, which can be a slight inconvenience.
Before cancelling your Genius Scan subscription, know that if you subscribed via iOS, cancellation must be done through the Apple App Store, and refund requests go through Apple. For Android, subscription management is done via Google Play. Upon cancellation of the Genius Scan Ultra subscription, you will lose access to the Genius Cloud account features—you will only have read-only access to your files and will no longer be able to sync documents or back them up via Genius Cloud. It's important to export any needed documents from Genius Cloud before cancelling by visiting your account settings at www.geniuscloud.com.
- Access to the original platform where the subscription was purchased (Apple App Store or Google Play Store)
- Correct account credentials (Apple ID for iOS or Google Account for Android) used for the original purchase
- Name of the subscription ("Genius Scan" or "Genius Scan Ultra") to identify during cancellation
- Active internet connection for accessing app stores or Genius Cloud website
- Refund request information (if applicable):
- On iOS: Access to Apple's refund request form via Apple ID
- On Android: Google Play refund request via Google account or email [email protected]
- Access to Genius Cloud account (if exporting documents): ability to log in at www.geniuscloud.com
We've actually written a step by step guide on how to get a refund from Scanner App: Genius Scan. Check it out!
The Easiest Way to Cancel Scanner App: Genius Scan
If you’re frustrated trying to cancel your subscription, membership, or bill from Scanner App: Genius Scan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Scanner App: Genius Scan?
Genius Scan Ultra, Genius Scan Plus, The Grizzly Labs, genius scan subscription, genius scan app purchase
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
