ScraperAPI helps you collect data from websites by sending requests through their API, making web scraping easier and faster. They offer different plans based on how many requests you need, starting with a free trial and a Hobby plan for small projects, all the way up to Enterprise plans for big users with custom pricing. You're billed monthly or yearly, and you can cancel anytime. So if you see a bill from them, it's probably because you're using their service to pull lots of web data automatically.
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Canceling a subscription on ScraperAPI is straightforward, done through clicking 'Cancel subscription' on the Billing Page, making the process easy and quick. Immediate cancellation or refund requests require contacting support, but the basic cancellation does not pose difficulty.
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How to Cancel scraperapi: Step by Step
If you purchased through ScraperAPI.com:
- Log in to your account on dashboard.scraperapi.com.
- Navigate to the Billing Page.
- Click on Cancel subscription located in the top right corner of the page.
- Your cancellation will be scheduled for the next renewal date.
- You can continue using any remaining credits until the end of the billing cycle and will not be charged again.
- If you require an immediate cancellation and/or refund, create a support ticket by contacting support.
Tips & Tricks for Canceling scraperapi
- Be persistent: If your first cancellation request gets ignored, keep following up regularly through multiple channels like email and support tickets.
- Use clear language: Clearly state you want to cancel and ensure they confirm the cancellation in writing.
- Request confirmation: Always ask for an official cancellation confirmation email or message as proof.
- Time your cancellation: Try to cancel just before your billing cycle renews to avoid being charged for the next period.
- Use escalation paths: If frontline support is unresponsive, escalate the issue via social media or contact higher-level management if possible.
- Document everything: Keep records of your cancellation requests, responses, and any relevant communication for disputes.
- Ask for account deletion: Some users found deleting their entire account effectively stops future charges.
- Check alternative payment methods: Cancel any linked payment sources (e.g., credit card auto-pay) as a last resort to stop payments.
- Be polite but firm: Staying professional but insistent usually yields better results than aggression.
scraperapi Customer Service Info
If you need assistance, here's how you can get in touch with scraperapi's support team.
Cancel scraperapi Script
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Dear ScraperAPI Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription as I am currently facing budget constraints and need to reevaluate my expenses. I appreciate the services you provide, but at this time, it is necessary for me to discontinue my membership.
Please confirm the cancellation of my subscription and any final billing details at your convenience.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
ScraperAPI allows you to cancel your subscription at any time directly from your dashboard or by contacting support, with no cancellation charges applied. The cancellation will stop future billing but does not specify if refunds are provided for the current billing period. This policy ensures easy and flexible subscription management for users.
To cancel your subscription on ScraperAPI, you need to log in to your account and go to the Billing Page where you can cancel your subscription yourself by clicking the 'Cancel subscription' button. This means you will need your password to access your account for cancellation. If you don't remember your password, you can reset it here: https://scraperapi.com/password-reset. If you need an immediate cancellation or refund, you must contact support through a support ticket, which likely requires login as well.
- Cost of credits can be confusing or considered too high, especially when adding premium parameters.
- Rate limiting issues that restrict scraping volume leading to dissatisfaction.
- Struggles with aggressive anti-scraping measures on certain websites making the tool less effective.
- Need for longer timeout options for specific scraping cases that require more time.
- Lack of detailed documentation or tutorials for advanced features, causing difficulty in maximizing the tool's potential.
- Scraper reliability problems such as the scraper stopping to work intermittently.
- Perceived low value of the service compared to its cost.
- Preference to cancel anytime due to flexibility and potential dissatisfaction with ongoing charges.
ScraperAPI allows you to cancel your subscription at any time via the Billing Page, with cancellation taking effect at the end of the current billing cycle so you can use any remaining credits. There are no early cancellation fees, but cancellation requires 30 days' notice, and immediate cancellation or refunds require contacting support. Also, if terms amend subscription features, you must wait out the 30-day notice before terminating without further fees, and no refunds are given for already paid subscription fees.
Before cancelling your ScraperAPI subscription, it's important to know that you can cancel at any time via your dashboard or by contacting support without any charges for cancellation. Once cancelled, you will lose access to the API requests and any features associated with your subscription plan. Additionally, unused requests or credits do not roll over or accumulate, so any remaining requests at the time of cancellation will be forfeited and reset when the subscription period ends. Make sure to use your remaining quota before cancelling if you want to maximize your benefits.
We've actually written a step by step guide on how to get a refund from scraperapi. Check it out!
The Easiest Way to Cancel scraperapi
If you’re frustrated trying to cancel your subscription, membership, or bill from scraperapi—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to scraperapi?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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