Sensory Theraplays offers a monthly subscription box filled with sensory toys carefully chosen by an occupational therapist to help kids with sensory play and development. Subscribers get a new box shipped during the first week of each month, and billing happens on the 15th of the month after the box ships. You can cancel anytime and even buy just one box if you don't want to subscribe. They charge your card immediately when you first sign up and send refunds only if requested before the 19th of the month.
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The cancellation process is straightforward as it can be done by logging into the user's account or by emailing the support team. The main complication is the refund policy, which requires cancellations before the 19th of the month to possibly get a refund, but the act of canceling itself is not difficult.
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minutes to cancel a Sensory Theraplays subscription.
How to Cancel Sensory Theraplays: Step by Step
If you purchased through sensorytheraplaybox.com:
- Log into your account on sensorytheraplaybox.com.
- Navigate to the Subscription section of your account.
- Select the subscription you wish to cancel.
- Look for an option to cancel the subscription and follow the prompts to confirm the cancellation.
If you purchased through Email:
- Open your email app and draft a new email to support@sensorytheraplaybox.com.
- In the subject line, write Subscription Cancellation Request.
- In the body of the email, include your account details and a request to cancel your subscription.
- Send the email and wait for a confirmation of your cancellation.
Tips & Tricks for Canceling Sensory Theraplays
- Initiate cancellation by emailing support@sensorytheraplaybox.com with a clear, firm request to cancel the subscription immediately, avoiding vague language.
- Send follow-up emails if there is no response within 3 days, escalating the tone slightly each time to emphasize urgency and intent to dispute charges if not resolved.
- Use direct, concise language asserting your rights to cancel anytime, referencing the company’s no contract/no commitment policy to strengthen your case.
- Keep records of all communications including emails and any responses from the company for proof in case of disputes.
- If email does not work, try contacting via any available phone numbers or social media channels to reach a live representative.
- Time your cancellation just before the next billing cycle to avoid being charged for the next month.
- If charges continue after cancellation requests, contact your bank or credit card company to dispute charges and block future payments from the company.
- Remain polite but firm and persistent—many users report cancellations succeed only after several attempts and insistence.
- Watch out for subtle attempts to offer incentives to keep your subscription and be prepared to decline firmly.
- Post experiences on public forums like Reddit or Trustpilot if you encounter difficulties, as this can sometimes prompt company responsiveness.
Sensory Theraplays Customer Service Info
If you need assistance, here's how you can get in touch with Sensory Theraplays's support team.
Cancel Sensory Theraplays Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Sensory Theraplay. Due to changes in my personal circumstances, I am no longer able to continue with my membership at this time.
I appreciate your understanding and would be grateful if you could confirm the cancellation at your earliest convenience. Thank you for the wonderful service you provide.
Best regards,
[Your Name]
Frequently Asked Questions
Sensory Theraplays allows you to cancel your subscription anytime by logging into your account or emailing support@sensorytheraplay.com. Billing occurs immediately upon the first purchase and renewal on the 15th of each month. Refund requests must be made before the 19th of the month; refunds are not given for boxes that have already shipped or if the request is past the 19th.
- Non-receipt of boxes with subscriptions paid but items never received or delayed shipments.
- Multiple charges or billing issues such as being charged multiple times unintentionally.
- Damage during transit including boxes arriving wet, squished, or with leaking toys causing damage to contents.
- Poor quality of toys and items, with some customers stating the quality does not justify the price.
- Toys breaking quickly, such as robot toys with parts falling off immediately.
- Already owning similar sensory items leading to temporary or permanent subscription pauses without dissatisfaction of quality.
Sensory Theraplays allows you to cancel your subscription at any time either through your account or by emailing them. However, be cautious that refunds must be requested before the 19th of the month; they do not issue refunds for boxes already shipped or if the request is made after the 19th. There are no contracts or early cancellation fees, but missing the refund window can be a costly landmine.
Before canceling your Sensory Theraplays subscription, know that you can cancel anytime by logging into your account or emailing support@sensorytheraplaybox.com. If you want a refund, you must request it before the 19th of the month; refunds are not given for boxes already shipped or after this date. Upon cancellation, you will lose access to receiving future sensory play boxes and any exclusive subscriber benefits tied to the ongoing subscription. Keep these timelines and consequence in mind when deciding to cancel.
- Email address associated with your Sensory Theraplay Box account
- Full name (as used for the subscription/account)
- Order number or subscription number (if available)
- Explicit request to cancel your subscription
- Request for a refund (if you are eligible and making the request before the 19th of the month)
- Send the cancellation request from your account's email address (for verification purposes)
We've actually written a step by step guide on how to get a refund from Sensory Theraplays. Check it out!
The Easiest Way to Cancel Sensory Theraplays
If you’re frustrated trying to cancel your subscription, membership, or bill from Sensory Theraplays—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Sensory Theraplays?
SENSORY THERAPLAY, SENSORYTHERAPLAYBOX, Sensory TheraPLAY Box
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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