ShipmentFree is a subscription-based service that helps consumers save money by giving rebates on shipping and return shipping costs for their online purchases. Members can get rebates not only on shipments but sometimes also on other services like grocery delivery and rideshare. If someone sees a charge from ShipmentFree, it's likely because they signed up for this membership to get those shipping savings. They can cancel their subscription anytime by contacting customer support.
Based on customer reviews and forum discussions, cancelling a subscription with shipmentsfree is notably difficult, often requiring contacting customer service via email or phone and sometimes taking multiple attempts or days to fully process the cancellation. The company does not offer a straightforward online cancellation, contributing to the higher difficulty score.
Estimated Time
On average, it takes 40 minutes0040 minutes to cancel a shipmentfree subscription.
How to Cancel shipmentfree: Step by Step
If you purchased through the ShipmentFree website:
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a shipmentfree Refund
Immediately cancel your ShipmentsFree subscription after signing up or starting the free trial to avoid being charged beyond the trial period.
Document every attempt to cancel by taking screenshots, noting chat transcripts, and keeping email correspondence as evidence.
Use firm, clear language repeatedly such as "I want to cancel my subscription" without engaging in negotiation or debate.
Contact customer service through multiple channels—live chat, email, and phone—for better chances of cancellation.
If live chat or website cancellation fails, escalate by disputing the charge with your credit card company but do not claim fraud; instead, file the dispute as non-receipt of service after cancellation attempts.
Check your bank or card statements frequently to catch unauthorized or recurring charges early and act swiftly.
Be wary of suspicious or confusing website interfaces that require logging in but make the cancellation path difficult to find.
Why Do People Request Refunds from shipmentfree
Unauthorized charges of $13 or $19 without consent.
Customers never placed orders or signed up but were still billed.
Difficulty reaching customer service for cancellations or refunds.
Repeated charges over several months despite cancellation requests.
Disputes over subscription cancellation confirmation and refunds.
Issues with receiving rebate checks or shipments promised.
Confusion or lack of clarity about what was purchased or billed for.
General dissatisfaction with the service leading to refund requests.
Concerns about being enrolled in a subscription unknowingly.
shipmentfree Refund Script
Script
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Dear shipmentfree, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
shipmentfree Refund Policy
Shipmentfree allows free cancellation of membership subscriptions directly on their website by logging into your account, navigating to "my account" then "membership" tab, and selecting "cancel shipmentsfree subscription." A confirmation email is sent upon cancellation. Additionally, cancellations can be requested in writing by mail or through Xpendy for a fee, but direct cancellation through Shipmentfree is free.
The Easiest Way to Get a shipmentfree Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from shipmentfree—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
ShipmentsFree may make it challenging to cancel your subscription easily, as cancellations generally require direct contact with customer service via email or phone and are subject to verification. Users report difficulties such as unclear charges and customer service being unresponsive or vague, which suggests there are no straightforward cancel-at-any-time options or clear terms readily available for simple cancellation. Be aware that there might be ongoing monthly charges and no explicit mention of early cancellation fees or contracts, but the inconvenience and potential hurdles in cancelling can feel like a trap.
Unauthorized charges of $13 or $19 without consent.
Customers never placed orders or signed up but were still billed.
Difficulty reaching customer service for cancellations or refunds.
Repeated charges over several months despite cancellation requests.
Disputes over subscription cancellation confirmation and refunds.
Issues with receiving rebate checks or shipments promised.
Confusion or lack of clarity about what was purchased or billed for.
General dissatisfaction with the service leading to refund requests.
Concerns about being enrolled in a subscription unknowingly.
Account login credentials (email and password associated with your Shipmentsfree.com account)
First and last name
Billing address (street, house number, ZIP code, city)
Email address linked to your membership
Access to the "Subscription" or "Membership" section of your online account
Knowledge of your notice period and contract terms (see your subscription details or terms and conditions)
Direct debit authorization termination request (if your payments are by direct debit and you want to stop future charges)
Request for confirmation email after cancellation
For written/letter cancellations: mailing address for Shipmentsfree.com
Preferred cancellation date (as soon as possible or a specific date)
Before canceling your ShipmentsFree subscription, be aware that you will lose access to all the features and services provided by the ShipmentsFree platform. This includes eligibility for shipping rebates and cashback offers that are part of the subscription benefits. Additionally, refunds on shipping fees are generally not provided unless there is a lost shipment or service failure, so consider any potential claims beforehand. To cancel, you will need to contact customer service via email or phone, and be prepared to verify your identity during the process.
Shipmentfree allows free cancellation of membership subscriptions directly on their website by logging into your account, navigating to "my account" then "membership" tab, and selecting "cancel shipmentsfree subscription." A confirmation email is sent upon cancellation. Additionally, cancellations can be requested in writing by mail or through Xpendy for a fee, but direct cancellation through Shipmentfree is free.
To cancel your subscription with ShipmentFree, you need to log in to your account on shipmentfree.com using your normal account credentials, which implies you do need your password. If you don't remember your password, you can reset it on their site (though the direct reset URL wasn't found specifically, it is usually available on the login page). Alternatively, if you cannot log in, you can email them from the email address linked to your account with "Cancel Subscription" as the subject, including your full details for cancellation. They also offer phone support at (310) 593 4557 for assistance.
We've actually written a step by step guide on how to get a refund from shipmentfree. Check it out!
The cancellation process typically takes about 40 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your shipmentfree subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your shipmentfree account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel shipmentfree online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Shipmentfree Com Shipmentsfree.com Shipments-free Com Charge
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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