ShipmentFree is a subscription-based service that helps consumers save money by giving rebates on shipping and return shipping costs for their online purchases. Members can get rebates not only on shipments but sometimes also on other services like grocery delivery and rideshare. If someone sees a charge from ShipmentFree, it's likely because they signed up for this membership to get those shipping savings. They can cancel their subscription anytime by contacting customer support.
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Based on customer reviews and forum discussions, cancelling a subscription with shipmentsfree is notably difficult, often requiring contacting customer service via email or phone and sometimes taking multiple attempts or days to fully process the cancellation. The company does not offer a straightforward online cancellation, contributing to the higher difficulty score.
Estimated Time
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2 days
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minutes to cancel a shipmentfree subscription.
How to Cancel shipmentfree: Step by Step
If you purchased through the ShipmentFree website:
- Log in to your account on ShipmentFree.com.
- Click on your name in the top right corner.
- Select My Account from the dropdown menu.
- Navigate to the Membership tab.
- Scroll down to the Subscription section.
- Click on Cancel ShipmentFree Subscription.
- Follow any on-screen instructions to complete the cancellation.
- Wait for a confirmation email from ShipmentFree regarding your cancellation.
Tips & Tricks for Canceling shipmentfree
- Immediately cancel your ShipmentsFree subscription after signing up or starting the free trial to avoid being charged beyond the trial period.
- Document every attempt to cancel by taking screenshots, noting chat transcripts, and keeping email correspondence as evidence.
- Use firm, clear language repeatedly such as "I want to cancel my subscription" without engaging in negotiation or debate.
- Contact customer service through multiple channels—live chat, email, and phone—for better chances of cancellation.
- If live chat or website cancellation fails, escalate by disputing the charge with your credit card company but do not claim fraud; instead, file the dispute as non-receipt of service after cancellation attempts.
- Check your bank or card statements frequently to catch unauthorized or recurring charges early and act swiftly.
- Be wary of suspicious or confusing website interfaces that require logging in but make the cancellation path difficult to find.
shipmentfree Customer Service Info
If you need assistance, here's how you can get in touch with shipmentfree's support team.
Cancel shipmentfree Script
Script
Copy
Dear ShipmentFree Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am not utilizing the service as I initially anticipated. I appreciate the value of your service, but at this time, I need to reassess my budget and commitments.
Please let me know what steps I should take to ensure my subscription is canceled effectively. Thank you for your assistance.
Best regards,
[Your Name]
Frequently Asked Questions
Shipmentfree allows free cancellation of membership subscriptions directly on their website by logging into your account, navigating to "my account" then "membership" tab, and selecting "cancel shipmentsfree subscription." A confirmation email is sent upon cancellation. Additionally, cancellations can be requested in writing by mail or through Xpendy for a fee, but direct cancellation through Shipmentfree is free.
To cancel your subscription with ShipmentFree, you need to log in to your account on shipmentfree.com using your normal account credentials, which implies you do need your password. If you don't remember your password, you can reset it on their site (though the direct reset URL wasn't found specifically, it is usually available on the login page). Alternatively, if you cannot log in, you can email them from the email address linked to your account with "Cancel Subscription" as the subject, including your full details for cancellation. They also offer phone support at (310) 593 4557 for assistance.
- Unauthorized charges of $13 or $19 without consent.
- Customers never placed orders or signed up but were still billed.
- Difficulty reaching customer service for cancellations or refunds.
- Repeated charges over several months despite cancellation requests.
- Disputes over subscription cancellation confirmation and refunds.
- Issues with receiving rebate checks or shipments promised.
- Confusion or lack of clarity about what was purchased or billed for.
- General dissatisfaction with the service leading to refund requests.
- Concerns about being enrolled in a subscription unknowingly.
ShipmentsFree may make it challenging to cancel your subscription easily, as cancellations generally require direct contact with customer service via email or phone and are subject to verification. Users report difficulties such as unclear charges and customer service being unresponsive or vague, which suggests there are no straightforward cancel-at-any-time options or clear terms readily available for simple cancellation. Be aware that there might be ongoing monthly charges and no explicit mention of early cancellation fees or contracts, but the inconvenience and potential hurdles in cancelling can feel like a trap.
Before canceling your ShipmentsFree subscription, be aware that you will lose access to all the features and services provided by the ShipmentsFree platform. This includes eligibility for shipping rebates and cashback offers that are part of the subscription benefits. Additionally, refunds on shipping fees are generally not provided unless there is a lost shipment or service failure, so consider any potential claims beforehand. To cancel, you will need to contact customer service via email or phone, and be prepared to verify your identity during the process.
- Account login credentials (email and password associated with your Shipmentsfree.com account)
- First and last name
- Billing address (street, house number, ZIP code, city)
- Email address linked to your membership
- Access to the "Subscription" or "Membership" section of your online account
- Knowledge of your notice period and contract terms (see your subscription details or terms and conditions)
- Direct debit authorization termination request (if your payments are by direct debit and you want to stop future charges)
- Request for confirmation email after cancellation
- For written/letter cancellations: mailing address for Shipmentsfree.com
- Preferred cancellation date (as soon as possible or a specific date)
We've actually written a step by step guide on how to get a refund from shipmentfree. Check it out!
The Easiest Way to Cancel shipmentfree
If you’re frustrated trying to cancel your subscription, membership, or bill from shipmentfree—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to shipmentfree?
Shipmentfree Com, Shipmentsfree.com, Shipments-free Com Charge
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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