Site Mailer, found at sitemailerservice.com (via Elementor), is a service that helps websites reliably send emails, especially transactional emails like order confirmations or password resets. They offer subscriptions where you pay monthly, and your email quota resets each month. If you're using Site Mailer for multiple websites, you need to buy a separate subscription for each one. So, if you're seeing charges from them, it's likely for the email sending service subscription tied to your site.
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The cancellation process involves logging into the client account, navigating to the service, and selecting cancellation options with clear instructions. The steps are straightforward and completed within the user's account interface, making it relatively easy but requiring some navigation through the service portal.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a sitemailerservice subscription.
How to Cancel sitemailerservice: Step by Step
If you purchased through sitemailerservice.com:
- Go to WP Admin.
- Navigate to Settings > Site Mailer.
- Click General Settings.
- Scroll down to the Account section.
- Click the ellipses on the right-hand side of the Account area.
- Select Deactivate subscription.

Tips & Tricks for Canceling sitemailerservice
- Contact customer support directly via email rather than using website buttons which may be intentionally difficult or non-functional.
- Be firm but polite in your language, stating clearly that you want to cancel your subscription immediately.
- Request confirmation of cancellation in writing to keep a record of your cancellation request.
- Persist and escalate by following up regularly if your initial request is ignored or denied.
- Use specific timing like cancelling right before the next billing cycle to avoid an extra charge.
- Document all communications including dates, times, and the names of representatives you speak to.
- Consider disputing charges with your bank or credit card company if the company continues billing despite cancellation requests.
- Check for any alternative contact methods such as social media or live chat to get quicker responses.
- Avoid using generic cancellation phrases; mention the exact subscription or service name to avoid confusion or delays.
- Look for hidden cancellation policies such as requiring notice a certain number of days before renewal and comply exactly to those requirements if found.
sitemailerservice Customer Service Info
If you need assistance, here's how you can get in touch with sitemailerservice's support team.
Cancel sitemailerservice Script
Script

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Dear SiteMailerService Team,
I hope this message finds you well. I would like to request the cancellation of my subscription with SiteMailerService.
After careful consideration, I've decided to discontinue my subscription due to unforeseen changes in my budget.
I appreciate the service provided, but I believe this is the best choice for me at this time. Please confirm the cancellation and ensure that no further charges will be processed.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
SiteMailerService subscriptions automatically renew each billing cycle and can be canceled at any time, with cancellation taking effect at the end of the current billing period. Payments are non-refundable, meaning no refunds are given for mid-cycle cancellations, and the service may terminate access if terms are violated. Users must stop using the service immediately upon termination.
To cancel your subscription on sitemailerservice.com, you will need your password to log in to your account. Cancelling typically requires access to your account where you manage your subscriptions. If you don't remember your password, you can reset it using the password reset feature available on their site. Unfortunately, I couldn't find a direct reset link specifically for sitemailerservice.com, but you should look for a "Forgot Password" or similar option on their login page to initiate a password reset.
- High cost or unaffordable pricing compared to perceived value.
- Insufficient usage of the service or product.
- Dissatisfaction with customer support and difficulty in canceling subscriptions.
- Lack of flexibility to change or edit subscription plans.
- Product or service no longer meeting expectations or delivering promised value.
- Trial or introductory discount periods ending, leading to cancellations after.
- Finding better alternatives from competing services.
- Changing financial situations or budget constraints.
- Implementation or configuration issues making the service hard to use.
- Customer perceives the subscription as a scam or poor experience.
Site Mailer Service allows cancellation of subscription anytime, but cancellation takes effect only at the end of the current billing cycle. There are no refunds for any unused subscription periods, so you will continue to be billed for the remainder of the cycle even after cancellation. Additionally, the service may increase prices or add new fees with advance notice, and failure to keep billing information up to date may cause suspension of service.
Before cancelling your subscription with sitemailerservice.com, be aware that cancellations take effect only at the end of the current billing cycle, so you retain access until then but will not receive any refunds for unused time. Once you cancel, you will lose access to all features tied to the subscription once the cycle ends, including email sending quota and any other plan-specific capabilities. Additionally, if you violate terms of service or billing terms, your access can be terminated immediately without notice, so ensure compliance while subscribed. Also, billing information must be kept accurate to avoid suspension or interruption of service before cancellation.
- Access to WordPress Admin Dashboard to manage the subscription settings
- Ability to navigate to Settings > Site Mailer > General Settings on your website
- Account details for the Site Mailer subscription you wish to cancel
- Login credentials for the account associated with the subscription
- Knowledge of the current billing cycle (cancellations take effect at the end of the current billing period)
- Payment information on file (to recognize the account if there are multiple subscriptions)
- Contact method for support if assistance is needed (e.g., email to [email protected])
We've actually written a step by step guide on how to get a refund from sitemailerservice. Check it out!
The Easiest Way to Cancel sitemailerservice
If you’re frustrated trying to cancel your subscription, membership, or bill from sitemailerservice—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to sitemailerservice?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.