Splose is a software that helps manage health practices by making tasks like scheduling, notes, and payments easier. They charge $27 AUD per practitioner each month for the main service, which includes things like invoicing, appointments, telehealth, and storing files securely. There are extra features like AI tools or SMS messaging that cost a bit more. If you get billed by Splose, it’s probably for using their easy-to-use system to keep things running smoothly in a health practice.
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The cancellation process for Splose is straightforward as users can cancel at any time and are reminded by email before their free trial ends. The process involves going to the account subscription settings, with no additional complicated steps mentioned.
Estimated Time
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minutes to cancel a splose subscription.
How to Cancel splose: Step by Step
If you purchased through Splose directly:
- Log in to your Splose account on splose.com.
- Navigate to your Account Settings.
- Select the Subscription Settings option.
- Click on the Cancel Subscription button.
- Follow the prompts to confirm your cancellation.
- Ensure you receive a confirmation email regarding your cancellation.
Tips & Tricks for Canceling splose
- Cancel before the renewal period—users emphasize canceling at least 24 hours before to avoid automatic charges.
- Use clear, assertive language when communicating cancellation intent; mention specific dates and requests for confirmation.
- Document all interactions with customer support for leverage in escalations.
- Escalate to supervisors or managers if frontline support is unhelpful; request to speak with a higher authority politely but firmly.
- Leverage online chat or email over phone calls to have a written record of cancellation requests.
- Use timing strategically—try canceling on a weekday during business hours for faster response.
- Spend or use up any remaining credits or benefits before cancellation to avoid loss.
- Be persistent and patient, following up regularly until confirmation of cancellation is received.
- Check for any cancellation policies or fees embedded in your settings or terms and prepare to address them if needed.
- If automated cancellation methods fail, try manual cancellation steps: changing appointment statuses to "Cancelled" in your account settings when relevant.
splose Customer Service Info
If you need assistance, here's how you can get in touch with splose's support team.
Cancel splose Script
Script
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Dear Splose Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am not utilizing the service as much as I anticipated and need to review my ongoing expenses.
Please confirm the cancellation of my membership at your earliest convenience. Thank you for your assistance and understanding.
Best regards,
Frequently Asked Questions
Splose provides a free trial with no upfront payment, and you can cancel at any time. If no card is added before the trial ends, the subscription automatically cancels and access to data is lost. Users receive an email reminder 3 days before the trial ends to decide whether to continue or cancel, and trials automatically transition into a monthly subscription if not cancelled.
To cancel your Splose subscription, you do need to be logged into your account, which means having your password is necessary. There is no public method like phone or unauthenticated chat support for cancellation; it appears you must cancel through your account settings. If you need to reset your password, you can do so at this URL: https://academy.splose.com/users/password/new. This will help ensure you can access your account and manage your subscription cancellations easily.
- Difficult transition process causing loss of information and time spent transferring patient notes.
- No integration with Apple calendar, leading to double handling of diaries.
- Repetitive actions during setup of services and practitioners causing frustration.
- Missing features like waitlist functions and more billing structure options desired.
- Complex initial setup due to numerous settings for locations, practitioners, etc.
- Minor glitches and inconveniences as software continues to evolve.
- Extra costs for features like two-way SMS disliked by users.
- Difficulty or loss of information during communication or switching process.
- Scheduling issues such as inability to undo certain actions once entered.
- Support perceived as understaffed or slow to respond at times.
Splose allows cancellation of subscriptions at any time with no contracts or lock-ins, and they email reminders before trial ends. However, for appointments booked through the platform, if the cancellation notice is less than 2 days, a cancellation fee up to 100% of the appointment fee can be charged. It's important to watch out for these cancellation fee rules applied to appointments, as they can be a costly landmine if you cancel late.
Before cancelling your Splose subscription, it's important to know that you will lose access to your data if you do not maintain an active subscription. If you cancel before adding payment details after a trial, your subscription cancels automatically and your data access is revoked. Additionally, Splose advises users to keep copies of any data entered on the platform using their data export feature, as you are responsible for maintaining your data. There are no warranties on template features, and service interruptions or downtime may occur. Cancelling also means losing access to all subscription features and services immediately once the subscription ends.
- Account login credentials (email address and password used to sign in to Splose)
- Access to your Subscription settings within your Splose account
- Knowledge of your subscription type (free trial, paid plan, etc.)
- Billing information (may be needed to confirm cancellation or access payment records)
- Any required cancellation notice period (if applicable, as set in cancellation policies)
- Reason for cancellation (in some cases, you may be asked to provide this)
- Awareness that all uploaded data is deleted or anonymised 60 days after cancellation
- Understanding of refund policy (cancellations do not entitle you to a refund)
- Awareness that cancellations must be completed through your account Subscription settings—other methods are not accepted
We've actually written a step by step guide on how to get a refund from splose. Check it out!
The Easiest Way to Cancel splose
If you’re frustrated trying to cancel your subscription, membership, or bill from splose—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to splose?
Sploose, Sploose.com, Sploose Payment, SPLS*Splose, SPLSPLS, Splose Service, Splose Invoice
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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