Spren offers a Body Composition Scan service where you can get detailed body fat and BMI measurements using your smartphone. They mainly offer subscriptions for their Biomarker Blood Test Kits in quarterly, annual, and upcoming monthly plans. For quarterly and yearly subscriptions, you are billed each time a test kit is shipped to you, which explains the charges you might see. They also offer a one-time purchase option if you don't want a subscription.
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The cancellation process is straightforward and can be done directly through the Spren app or the Apple App Store. The steps are clearly outlined, and no support team involvement is needed, making it relatively easy for consumers.
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minutes to cancel a Spren: Body Composition Scan subscription.
How to Cancel Spren: Body Composition Scan: Step by Step
If you purchased through the Spren App:
- Open the Spren app.
- Go to "Settings" and tap on Subscription.
- Once the tab opens, tap on "Cancel Subscription".
- Complete the cancellation request.
If you purchased through the Apple App Store:
- Open the App Store on your iPhone or iPad.
- Tap on your profile icon at the top right corner of the screen.
- Tap on "Subscriptions."
- Select the subscription you want to cancel.
- Tap on "Cancel Subscription" or "Cancel Free Trial."
- Confirm your decision to cancel.
Tips & Tricks for Canceling Spren: Body Composition Scan
- Use direct language: Email customer support with subject lines like "Cancel Spren subscription" or "Termination request" to get immediate attention.
- Time cancellations strategically: Cancel just before the next billing cycle to avoid being charged again.
- Escalate if ignored: If initial requests aren’t acknowledged, send follow-up emails escalating the tone to mention potential dispute through bank or app store.
- Document all interactions: Keep screenshots or copies of cancellation confirmations, emails, and chat transcripts for proof.
- Use app store cancellations: For app-based subscriptions, cancel directly via Google Play or Apple App Store as Spren subscriptions are often managed there.
- Leverage payment methods: Freeze or cancel the payment card associated with the subscription; declines will trigger email alerts, enabling cancellation.
- Be persistent and firm: Repeat the cancellation request firmly and calmly to avoid ambiguity.
- Check cancellation options in the app: Navigate Settings > Subscription > Cancel to trigger the official cancellation process—even if you must confirm multiple times.
- Beware of confirmation nudges: When cancelling via app or store, expect multiple “Are you sure?” confirmation prompts; stay firm and complete the process.
Spren: Body Composition Scan Customer Service Info
If you need assistance, here's how you can get in touch with Spren: Body Composition Scan's support team.
Cancel Spren: Body Composition Scan Script
Script
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Hello Spren Team,
I hope this message finds you well. I would like to request the cancellation of my subscription to the Body Composition Scan service. Unfortunately, I have not been using the service as frequently as I anticipated and believe it would be best for me to discontinue my membership at this time.
Thank you for your assistance. I appreciate your support in processing this cancellation.
Best regards,
Frequently Asked Questions
Spren Body Composition Scan subscriptions can be canceled anytime through the Spren app by going to Settings > Subscription and selecting Cancel Subscription, or through the Apple App Store subscription settings. Cancellation takes effect at the end of the current billing cycle, and Spren's support team cannot cancel subscriptions on your behalf. If there is no cancel option, it means the subscription is already canceled and will not renew.
You do not need your password to cancel your Spren: Body Composition Scan subscription. The cancellation can be done directly within the Spren app by going to Settings, tapping on Subscription, and then selecting Cancel Subscription. Alternatively, you can cancel through the Apple App Store subscription settings if you subscribed through the App Store. Since the support team cannot cancel the subscription for you, no password verification is needed for support contact either.
- No free trial offered leading to disappointment when users are charged immediately.
- High subscription cost perceived as expensive (e.g., $12.99 to $19.99 per month) for the value provided.
- Advertising as free but requiring paid subscription causes user frustration and cancellation.
- Inaccuracy or inconsistency in body composition results, especially discrepancy between athlete and non-athlete modes making the app unreliable for some users.
- Skepticism about measurement accuracy compared to professional body composition tests.
- Dissatisfaction with overall experience and results, prompting refund requests or cancellations.
Spren allows you to cancel your subscription at any time through the Spren app or via the Apple App Store, with the cancellation taking effect at the end of your current billing cycle. However, you should be aware that there are no refunds for subscription periods if a test kit has already been shipped, and the support team cannot cancel subscriptions on your behalf. There are no apparent lock-in contracts or early cancellation fees, but you will continue to have access until the billing period ends after cancellation.
Before cancelling your Spren Body Composition Scan subscription, know that you can easily do it within the Spren app or through the Apple App Store, but the changes will only take effect at the end of your current billing cycle. After cancellation, you will lose access to ongoing subscription benefits and features provided by the app, including any new updates or personalized scan insights that come with a subscription. Keep in mind that the Spren support team cannot cancel the subscription for you, so you must do it yourself through the app or app store settings. It’s important to review your billing dates to ensure you maximize your subscription before cancellation takes effect.
- Access to the Spren app on your device
- Navigate to the Settings tab within the app
- Select your Subscription at the top of the Settings page
- Tap Cancel Subscription and complete the cancellation process
- For iOS/App Store users: Access to the Apple App Store on your iPhone or iPad
- Tap your profile icon and go to Subscriptions
- Select the Spren subscription to cancel
- Tap Cancel Subscription or Cancel Free Trial and confirm cancellation if prompted
- No need to contact support, as customer support cannot cancel subscriptions for you
We've actually written a step by step guide on how to get a refund from Spren: Body Composition Scan. Check it out!
The Easiest Way to Cancel Spren: Body Composition Scan
If you’re frustrated trying to cancel your subscription, membership, or bill from Spren: Body Composition Scan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Spren: Body Composition Scan?
Spren Body Composition Scan, Spren Scan, Spren Health Scan, Spren Body Scan, Spren BC Scan, Spren Composition Scan
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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