Can I Cancel Square at Any Time?

Square does not lock you into any contracts, monthly fees, or early cancellation fees for their services. You can cancel your subscription or deactivate your account at any time without penalties or gimmicks. The main thing to be aware of is that there might be specific service cancellation fees if you are managing bookings or appointments, but for general Square services, you can simply stop using them with no binding contract or fees.

Why Do People Cancel Square?

Frozen or withheld funds: Customers report their money being frozen or withheld without clear explanation. Poor customer service: Lack of response or difficulty contacting Square support for resolving issues. Account deactivation or suspension: Accounts deactivated due to disputed charges or old balances affecting operations. Errors in billing or payments: Mistakes in charging clients or processing transactions causing disputes. Delays in transaction transfers: Customers experience delays in funds being deposited into their bank accounts. Unclear billing or subscription management: Difficulties in cancelling subscriptions through the dashboard or unwanted auto-renewals. Refund issues: Processing fees or refunds not returned as expected leading to dissatisfaction. Restrictions on business types: Some customers denied service due to the nature of their business (e.g., crypto-related). Loss of essential data support: Concerns about losing payment history, tax forms, and other account data upon cancellation.

What Information Do I Need to Cancel Square?

Account login credentials (email/username and password) Access to the email address associated with your Square account (for verification codes) 2-Step Verification device or app (if enabled) to receive or retrieve verification codes Account password (required to confirm deactivation) Security verification code (delivered by email, SMS, or authenticator app) Reason for cancellation or deactivation (to specify during the process) Backup of necessary data (such as payment history, Item Library, Customer Directory, and tax documents like Forms 1099-K) Information about and access to active subscriptions or services (to cancel them before deletion of the account) Completion or cancellation of unfinished operations (such as pending orders, payments, or transactions) Account owner or proper permissions (only owners or users with relevant permissions can perform cancellation)

What Should I Know Before Cancelling Square?

Before cancelling a subscription, membership, or bill for Square, know that you can unsubscribe at any time via your Square Dashboard, but the cancellation takes effect at the start of the following month, while you retain service access until the end of the current month. You might have the option to downgrade to a free version, but this will result in losing paid features at the end of your billing period. Additionally, you can pause subscriptions temporarily for up to three months, which also removes the paid features during that time and automatically resumes afterward. It's important to review the product subscription details before cancelling, downgrading, or reactivating, as reactivation will restore paid features.

What is Square's Cancellation Policy?

Square allows you to cancel your subscription services at any time through the Square Dashboard. Upon cancellation, your subscription remains active until the end of the current billing month, after which the service is discontinued from the first day of the following month. You can also downgrade to a free version if available, or pause certain subscriptions with automatic resumption after the pause period ends.

Do I Need My Square Password to Cancel?

To cancel your Square subscription, you will need your account password as the process requires you to enter your password for confirmation. This is part of the deactivation procedure to ensure security and proper handling of your account. If you don't remember your password, you can reset it using this link: https://squareup.com/account/reset-password. So, make sure you have access to your login credentials before proceeding with the cancellation.

Can I Get a Refund from Square?

We've actually written a step by step guide on how to get a refund from Square. Check it out!

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How To Cancel Your Square Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on November 15, 2025

6 min read

Difficulty

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Based on official instructions from Square, canceling a subscription involves a clear and straightforward process within the Square Dashboard, requiring just a few clicks to navigate to the subscription management area and select unsubscribe. This process is simple and user-friendly, making it relatively easy for most consumers.

Estimated Time

On average, it takes 00 15 minutes to cancel a Square subscription.

How to Contact Square

If you need assistance, here's how you can get in touch with Square's support team.

Phone

(855) 700-6000

The email is not available.

Site

https://squareup.com/help/us/en

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Square subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Square account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Square online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.