Stripo is a service that helps you create email templates easily, offering both free and paid plans. You can use the free plan with limited features like fewer exports and users, or choose a paid subscription like Basic, Medium, or Pro for more users, more exports, and extra features like collaboration and premium templates. They bill you monthly or yearly, and your subscription renews automatically unless you cancel it. If you see charges from Stripo, it's likely for one of these subscription plans that gives you access to their email design tools and features.
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Cancelling a subscription on Stripo.email is very straightforward; it can be done easily from the Billing menu in the user account by clicking the delete icon next to the active subscription. This simple process and clear steps indicate a very low difficulty level for a consumer to cancel their subscription.
Estimated Time
On average, it takes
2 minutes
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minutes to cancel a StriPO subscription.
How to Cancel StriPO: Step by Step
If you purchased through Stripo directly:
- Log in to your Stripo account.
- Navigate to the Billing section in your account settings.
- Locate the Active subscriptions table.
- Click the delete icon next to the subscription you wish to cancel.
- Confirm the cancellation when prompted.
- After cancellation, you will retain access to your plan until the end of the current billing cycle, after which your account will downgrade to the free version.
Tips & Tricks for Canceling StriPO
- Contact support multiple times using different channels like email, chat, and phone to increase chances of cancellation.
- Be persistent and firm: respond consistently with "I want to cancel my subscription" ignoring any upsell attempts or delays.
- Document all interactions: keep screenshots, emails, and chat logs as evidence if charges continue.
- Request confirmation emails to have official proof the subscription is cancelled.
- Cancel close to billing cycle end to avoid extra charges or being locked into next period.
- Use cancellation forms or portals if available, but verify cancellation by logging in later or contacting support.
- Dispute charges with your bank or payment provider if unauthorized renewals occur after cancellation attempts.
- Try canceling via Stripe dashboard if subscription is managed through Stripe payment processing.
- Escalate to a supervisor or higher-level support if front-line agents delay or refuse cancellation.
- Be polite but resolute to avoid being cut off or ignored.
StriPO Customer Service Info
If you need assistance, here's how you can get in touch with StriPO's support team.
Cancel StriPO Script
Script
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Hello Stripo Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Unfortunately, due to unforeseen circumstances in my business operations, I am unable to continue my membership at this time.
I appreciate the service provided and the features I have enjoyed, but I must prioritize my current budget. Please let me know if you need any further information to process my request.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Stripo allows you to cancel your subscription at any time via the Billing menu, and your plan remains active until the end of the paid period before automatically downgrading to the free plan. They offer a full refund within 30 days of payment only if you haven't used the service (no created templates, exports, or test emails). All your data remains saved after cancellation. [Source: Stripo Pricing Page](https://stripo.email/pricing/)
To cancel your subscription on Stripo (stripo.email), you need to access the Billing section of your account on their website. This implies you will need to be logged in, which requires your password. If you have forgotten your password, you can reset it by visiting this URL: https://stripo.email/password/reset. So, you do need your password or access to reset it to cancel your subscription directly via the site.
- High email frequency causing annoyance or overwhelm
- Irrelevant information that does not meet subscriber interests or needs
- Messages not optimized for mobile devices, making them hard to read or interact with
- Hard selling tactics that feel too aggressive or pushy
- Content not personalized to the subscriber's preferences or behavior
- Subscribers' preferences have changed, making the service no longer needed or wanted
Stripo allows you to cancel your subscription at any time directly from your Billing menu, with no lock-ins or early cancellation fees. However, keep in mind that the subscription will continue until the end of the paid period before downgrading your account to free. Refunds are only available if you request within 30 days and have not used the service at all after payment, which may be a limitation for some users. So, be aware that although cancellation is straightforward, the refund policy has strict conditions and there's an automatic renewal until cancellation.
Before cancelling your Stripo subscription, be aware that you will lose access to premium features such as unlimited templates, advanced editing tools, and integration options that come with paid plans. Your saved templates may become limited in number, restricting how many you can keep or edit. Additionally, any email sending capabilities tied to the subscription may be disabled, limiting your ability to deploy campaigns through Stripo. Consider exporting any important templates or content before cancelling to avoid losing valuable work.
- Stripo account credentials (email address and password) to log in
- Access to the "Settings" menu inside your Stripo account
- Navigate to the "Billing" section
- Locate the current subscription in the "Subscriptions" section
- Click the "Cancel Subscription" link/button
- Access to your registered email (in case of communication or support needs)
- Optional: Payment information (if needed to verify your account or for billing questions)
- Optional: Contact support@stripo.email if issues arise during cancellation
We've actually written a step by step guide on how to get a refund from StriPO. Check it out!
The Easiest Way to Cancel StriPO
If you’re frustrated trying to cancel your subscription, membership, or bill from StriPO—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to StriPO?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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