Summit Billing helps apartment communities with utility billing and makes sure the bills are accurate and sent on time. They offer two main ways to bill residents: one by measuring each unit's actual utility use (like water, electric, or gas) and another by using formulas to fairly split the utility costs among residents when measuring isn't possible. They handle sending out the utility bills to residents, making it easier for landlords and tenants to manage monthly payments. So if you see a bill from Summit Billing, it's likely for your share of utilities in your apartment or rental home.
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The cancellation process for Summit Billing is somewhat difficult because direct cancellation instructions are not clearly provided on their website, requiring users to navigate through forms like 'Move Out Form' or contact them directly. Customer reviews and forums indicate challenges in contacting customer service and getting timely responses, which increases the cancellation difficulty.
Estimated Time
On average, it takes
15 minutes
00
00
minutes to cancel a Summit Billing subscription.
How to Cancel Summit Billing: Step by Step
If you purchased through Summit Billing:
- Visit the Summit Billing website at summitwp.abcv.com.
- Locate the "Contact" section on the website.
- Choose to contact customer service either by:
- Phone: Call 303-604-6340 to speak directly with a representative.
- Email: Send an inquiry to info@abcv.com.
- Provide your account details and state your intention to cancel your subscription.
- Follow any further instructions provided by the customer service representative.

Tips & Tricks for Canceling Summit Billing
- Submit a cancellation request through Strava's Support site—use the 'Submit a Request' form at the bottom of the support page.
- Clearly explain your reason for cancellation, especially if it involves recent removal of features (e.g., Bluetooth device connections).
- Request a refund if applicable, mentioning specific grievances to increase chances of success.
- Act quickly after undesired changes to the service to catch operators responsive to user complaints.
- If initial cancellation attempts fail, consider escalating by involving your credit card company to dispute charges.
- Be polite yet firm in language to keep communication constructive and professional.
- Leverage collective user feedback by sharing your reason based on a common removal or issue; it might encourage company reconsideration.
- Keep a record of all communications to support follow-up or escalation if needed.
Summit Billing Customer Service Info
If you need assistance, here's how you can get in touch with Summit Billing's support team.
Cancel Summit Billing Script
Script

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Dear Summit Billing Team,
I hope this message finds you well. I would like to request the cancellation of my subscription effective immediately. After careful consideration, I have decided that it no longer suits my current needs. I appreciate the services provided so far, but it is time for me to move on. Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
To cancel your subscription with Summit Billing (abcv.com), you will need your account password as the site requires login credentials for account management actions, including cancellations. If you have forgotten your password, you can reset it by visiting the password reset page here: http://summitbilling.abcv.com/summitbilling/forgotPassword.do?navigator=forgotPassword. Unfortunately, there doesn't appear to be an option for cancellation through phone or unauthenticated chat support without login.
- Difficulty canceling accounts: repeated failed attempts via phone, email, or in-person visits
- Unresponsive or inaccessible customer service that hinders cancellation attempts
- Continued billing after cancellation attempts, including added late fees and charges
- Automated phone systems prevent reaching a live person for cancellation
- Unauthorized or unwanted charges and price increases without notification
- Billing for services not received
- Accounts sent to collections despite cancellation attempts, damaging credit scores
- Aggressive and predatory business practices reported by some customers
- Cancellation policies requiring written notice and payment of balances or fees within specific timeframes
- Unresolved disputes, unreturned communications, and harassment by collections agencies
For Summit Billing at abcv.com, there is no clear publicly stated information on their website about specific subscription cancellation gimmicks, contracts, lock-ins, or early cancellation fees. However, as with many billing services tied to telecommunications or similar services, users should be aware that cancellation might require contacting customer service directly and could involve administrative processes such as filling out forms. Typically, it's advised to carefully review any service agreements you receive to check for potential commitments or fees. Without explicit terms available online, the safest assumption is to be prepared for some process or notice period before cancellation is finalized.
Before cancelling your Summit Billing subscription or membership, know that your membership runs on an annual cycle and automatically renews each year. If you cancel before the renewal date, you will retain access and all benefits through the end of the current annual cycle, but no refunds are provided. Membership cannot be paused, so cancellation stops renewal but does not immediately end your access. Also, billing and renewal information is only accessible through a web browser, not the mobile app. If you have event tickets, cancellation credits might be available depending on the timing of your cancellation, but credits and refunds are limited and event lineups can change without credit. Consider your timing carefully and note that fees are generally non-refundable.
- Property Name
- City
- State
- Phone number
- Contact Name
- Resident Name
- Move-out Date
- Building (if applicable)
- Unit
- New Address
- New City
- New State
- Form of Payment (choose one: Deduct from Security Deposit, Property by Check, Property Assumes Collection)
We've actually written a step by step guide on how to get a refund from Summit Billing. Check it out!
The Easiest Way to Cancel Summit Billing
If you’re frustrated trying to cancel your subscription, membership, or bill from Summit Billing—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Summit Billing?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.