Sunday Citizen mainly offers bedding, home decor, bath items, and loungewear products. They have a loyalty program called Sunday Insider where you can earn points for purchases and redeem them for discounts or gifts. You might see charges from them because they accept payments upfront, including for recurring or subscription-style purchases where items are charged at regular intervals until canceled. They also offer payment options like credit cards, PayPal, and Klarna, which lets you split payments into four interest-free installments.
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Sunday Citizen allows cancellation, but it appears the process is not straightforward or fully automated. Users need to contact customer service or follow certain policies without immediate online cancellation options, which makes the process moderately difficult but not impossible.
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minutes to cancel a Sunday Citizen subscription.
How to Cancel Sunday Citizen: Step by Step
If you purchased through Sunday Citizen directly:
- Go to the Sunday Citizen website.
- Scroll down to the bottom and click on the "Contact Us" link.
- Fill out the contact form with your cancellation request.
- Make sure to include the membership details and any relevant account information.
- Submit the form and wait for a confirmation email regarding your cancellation.
If you purchased through a mobile app:
- Open the Sunday Citizen app on your device.
- Navigate to the Account section in the app.
- Select Manage Subscription.
- Follow the prompts to cancel your subscription.
- Check for a confirmation notification once the cancellation is completed.
Tips & Tricks for Canceling Sunday Citizen
- Be persistent and patient: Repeatedly call or message until your cancellation request is acknowledged.
- Use clear and assertive language: State clearly that you want to cancel immediately and do not want to be retained by offers.
- Do not give reasons: Avoid explaining why you want to cancel, as it may open the door for retention tactics.
- Escalate when necessary: Ask to speak to a supervisor or higher-level representative if initial agents are unhelpful.
- Time your cancellation call strategically: Avoid weekends or just before billing cycles when customer service might be limited or less responsive.
- Use tactics like claiming you're moving to another country: This has been reported to get instant cancellations with some services.
- Document everything: Keep records of all communications, including dates, times, and names of representatives.
- Consider payment blocking as a last resort: If all else fails, blocking the payment method linked to the subscription can stop charges.
- Go through the full cancellation flow online if available: This can sometimes trigger offers or easier cancellation paths.
- Be aware of laws related to subscription renewals: Some users have had success citing consumer protection laws if proper renewal notices were not given.
Sunday Citizen Customer Service Info
If you need assistance, here's how you can get in touch with Sunday Citizen's support team.
Cancel Sunday Citizen Script
Script
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Dear Sunday Citizen Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that the services are not aligning with my current needs at this time. I would appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your help!
Best regards,
Frequently Asked Questions
Sunday Citizen's subscription policy requires customers to agree to charges at the specified prices, frequency, and dates until the order is fulfilled or the subscription is canceled, if cancellation is permitted. Customers can cancel their subscription to stop future charges. For returns unrelated to subscriptions, items can be returned within 30 days of delivery for a refund to the original payment method, excluding final sale items and gift cards.
To cancel your subscription with Sunday Citizen, it appears that you do need to access your account, which means you will need your password. If you have forgotten your password, you can reset it by going to their password reset page here: https://sundaycitizen.co/account. This will send you an email to reset your password so you can log in and manage or cancel your subscription.
- Product quality issues: Items like pillows and throws being defective or not durable (e.g., pillows deforming quickly, blanket threads coming off).
- Received defective or damaged products: For example, pillows arriving with divots or appearing used and returned.
- Disappointment in product performance: Products not meeting expectations, leading to refund requests.
- Issues with customer service: Difficulty reaching customer support, ignored refund requests, and delayed or no response.
- Return policy dissatisfaction: Frustration with return time limits, especially for purchases older than policy allows for automatic refunds.
- Trial period concerns: Some dissatisfaction expressed due to product issues discovered after short-term use within trial period.
Sunday Citizen allows you to unsubscribe at any time, but be aware that by agreeing to recurring purchases, you authorize charges until cancellation if permitted. There are no explicit lock-in contracts or early cancellation fees mentioned, but you should note the $8.99 fee for returns in some cases and that charges continue until you cancel your subscription. Always check the specific terms at the time of purchase as the service may be canceled or changed without notice.
Before cancelling your Sunday Citizen subscription, it's important to know that you will lose access to all exclusive content and member-only features tied to your subscription. Once cancelled, you won't be able to access future releases or any special offers available only to subscribers. Also, Sunday Citizen does not process changes or cancellations once orders are placed, so cancellations apply only to future billing cycles. Be sure to consider these points before deciding to cancel.
- Full name associated with the account or order
- Email address used on the account or for the order
- Order number or ID (for specific subscriptions, bills, or orders)
- Zip/postal code linked to the order or billing address
- Request details (such as: reason for cancellation, and that you wish to cancel your subscription, membership, or recurring bill)
- Topic or category of issue (e.g., "Issue with an order" or "Cancellation request")
- Optional: Indicate if urgent (some forms may have a checkbox for urgency)
We've actually written a step by step guide on how to get a refund from Sunday Citizen. Check it out!
The Easiest Way to Cancel Sunday Citizen
If you’re frustrated trying to cancel your subscription, membership, or bill from Sunday Citizen—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Sunday Citizen?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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