Sygic GPS Navigation & Maps offers a Premium+ subscription that gives users access to advanced navigation features like voice-guided directions, offline 3D maps, real-time traffic updates, speed camera alerts, and augmented reality navigation. You can subscribe for either 6 months or a year, and the subscription automatically renews unless you turn off auto-renewal in your app store settings. The app works without an internet connection for most features, and they update maps monthly to keep things accurate. If you see charges from Sygic, it's likely because you're paying for this subscription to get all these premium navigation tools.
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The cancellation process is straightforward if the user logs into accounts.sygic.com with the correct account credentials, finds the active subscription, and confirms the cancellation. The main difficulty lies in ensuring the user is logged into the correct account or platform (Google Play or Apple App Store) where the subscription was originally purchased.
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How to Cancel Sygic GPS Navigation & Maps: Step by Step
If you purchased through Sygic Account:
- Open the page accounts.sygic.com.
- Log in with the account used for the purchase (Email and password or Facebook or Google or Apple).
- In the Order History section, click on the line with the active subscription.
- In the right top corner of the order detail, choose the option Cancel subscription.
- Accept the cancellation confirmation by clicking Yes.
If you purchased through Google Play:
- Sign in to the same Google Account used for the subscription.
- Open the Google Play Store app or play.google.com.
- Tap the profile icon at the top right.
- Tap Payments & Subscriptions -> Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
If you purchased through Apple App Store:
- Follow the instructions on the Apple Support website to cancel your subscription.
Tips & Tricks for Canceling Sygic GPS Navigation & Maps
- Keep written proof of all cancellation attempts such as emails or certified mail to protect yourself against future collections.
- Change your account address to a California address online to leverage stricter consumer protection laws allowing online cancellations.
- Use a virtual credit card number to sign up initially, then cancel that virtual card to stop payments if cancellation proves difficult.
- Call customer support under false pretenses (e.g., ask about subscription enhancements) to get a live representative to assist with cancellation.
- Consider initiating a credit card dispute through your bank if the company refuses to cancel but only after documented attempts.
- Cancel your credit card and get a new one to block charges if all else fails, but keep documentation for potential collections defense.
- Escalate persistently through emails, calls, and chat support; the company may be slow to respond or give generic answers.
- Beware of fixed-term contracts—they may lead to collections if you stop payments early.
- Time your cancellation carefully—cancel well before the next billing cycle to avoid being charged for another period.
Sygic GPS Navigation & Maps Customer Service Info
If you need assistance, here's how you can get in touch with Sygic GPS Navigation & Maps's support team.
Cancel Sygic GPS Navigation & Maps Script
Script
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Dear Sygic Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription for Sygic GPS Navigation & Maps. Due to a recent change in my travel plans, I will no longer require the service.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Sygic GPS Navigation subscriptions can be canceled depending on the platform used to subscribe—through a Sygic account, Google Play, or Apple App Store. To cancel, users must manage the subscription from the corresponding account (Sygic account at accounts.sygic.com, Google Play Store, or Apple App Store) as uninstalling the app or deleting the Sygic account does not cancel the subscription.
To cancel your Sygic GPS Navigation subscription, you do need to log in with the account used for the purchase, which means having your password is necessary. If you have forgotten your password, you can reset it by visiting the password reset page here: https://accounts.sygic.com/sign-in. Once logged in, go to your "Order History," select the active subscription, and choose "Cancel subscription." If your subscription was purchased via Google Play or Apple App Store, you'll need to cancel through those services respectively.
- Forced subscription upgrades where users have to pay again for features they already purchased.
- Loss of lifetime benefits after software updates or device upgrades.
- Poor customer support with unresolved issues and tickets.
- Deceptive business practices leading to frustration and feeling scammed.
- App inaccuracies such as wrong speeds, missing addresses, or incorrect routing.
- Features hidden behind additional paywalls like sound instructions not available without premium.
- Compatibility issues with devices or integrations like Apple CarPlay or Android Auto requiring extra fees.
- Rejected refund requests causing dissatisfaction and loss of trust.
- Subscription management difficulties depending on platform or method of payment.
Sygic GPS Navigation subscriptions automatically renew unless canceled at least 24 hours before the end of the current period; however, once activated, you cannot cancel the subscription immediately to stop payments already made. Cancellation only takes effect after the current paid subscription period ends, and no partial refunds are provided for the unused portion. You have a 14-day right to withdraw from the subscription for a full refund from the start, but after that, there are no early cancellation refunds or penalties, just a lock-in until the period expires.
Before cancelling your Sygic GPS Navigation & Maps subscription, be aware that you will lose access to all Premium+ features. This includes voice instructions, turn-by-turn navigation, lane assistant, junction view, speed limits display, mobile speed camera alerts, fuel prices, monthly map updates, real-time traffic information, route sharing, and advanced features like Head-up Display, Cockpit, and Android Auto/CarPlay support. After cancellation, you will only retain the basic free features such as offline maps, offline search, route calculation, places of interest, static speed cameras, and electric vehicle mode. Make sure you are comfortable with this loss of enhanced navigation functionality before deciding to cancel.
- Method and platform used to subscribe (Sygic account, Google Play, or Apple App Store)
- Sygic account credentials (email and password, or access via Facebook, Google, or Apple)
- Ability to access the “Order History” or “My Orders” section on the Sygic account
- Google Account used for subscribing (if canceled through Google Play)
- Apple Account used for subscribing (if canceled through Apple App Store)
- Access to the relevant app or website: accounts.sygic.com, Google Play Store or play.google.com, Apple device or Apple Support website
- Subscription details (to identify which subscription you want to cancel)
- Ability to log in (and/or reset password if needed)
- Confirmation of cancellation (accept or confirm the cancellation prompt)
- Alternative account access if multiple accounts are used and the subscription isn’t showing
We've actually written a step by step guide on how to get a refund from Sygic GPS Navigation & Maps. Check it out!
The Easiest Way to Cancel Sygic GPS Navigation & Maps
If you’re frustrated trying to cancel your subscription, membership, or bill from Sygic GPS Navigation & Maps—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Sygic GPS Navigation & Maps?
The different ways a charge from Sygic GPS Navigation & Maps could show up on your statement are: SYGIC, SYGIC GPS, SYGIC NAV, SYGIC NAVIGATION, SYGIC MAPS, SYGIC.COM, SYGIC GPS NAVIGATION, SYGIC GPS NAVIGATION MAPS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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