The Motley Fool offers subscription-based services that provide premium stock recommendations and portfolio management tailored to different investment goals like dividend, growth, and retirement. Their services range in price from $199 to $13,999 per year depending on the level of access and features, including monthly stock picks, portfolio tracking, and access to research tools. If you see a charge from them, it’s likely for an annual subscription you signed up for, which automatically renews unless you cancel. They also offer a 30-day money-back guarantee if you cancel within the first month.
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The process to cancel a Motley Fool subscription is fairly straightforward, requiring users to visit their account settings page to cancel. Immediate access is lost upon cancellation, and support is available if issues arise, indicating moderate ease of cancellation with minimal steps.
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How to Cancel The Motley Fool: Step by Step
If you purchased through fool.com:
- Log in to your account at fool.com.
- Go to your Account Settings page.
- Locate the Subscription section.
- Select Cancel Subscription.
- Follow any additional prompts to complete the cancellation process.
- If you encounter any issues, contact Member Services for assistance.
- Be aware that upon cancellation, you will immediately lose access to your premium content.
Tips & Tricks for Canceling The Motley Fool
- Disable auto-renewal promptly by logging into your account, going to "My Fool Membership" > "Account" > "Manage Services," and turning off auto-renew to avoid unexpected charges.
- Prepare for resistance: Expect multiple prompts and offers trying to persuade you to stay; be firm and persistent in your cancellation request.
- Use direct communication: Calling Motley Fool customer service (877-629-2589) during business hours is often faster and more effective than email.
- If emailed, be clear and firm: State explicitly that you want to cancel immediately and request confirmation of cancellation and refund if within 30 days.
- Leverage refund policies: Mention the 30-day refund window if applicable; some users report successfully insisting on refunds within this period.
- Keep your account active for bonuses: Don't cancel too early if you want to keep promotions tied to a minimum account duration (e.g., 60 days).
- Monitor your payment method: If cancellations are unsuccessful, consider canceling your credit card to prevent further charges as a last resort.
- Timing matters: Cancel before renewal date and do it during business hours for better customer service engagement.
- Escalate if necessary: If customer service is unresponsive, mention the possibility of filing a chargeback or dispute the charge with your credit card provider.
- Document everything: Keep records of emails, calls, and screenshots of cancellation steps for evidence if disputes arise.
The Motley Fool Customer Service Info
If you need assistance, here's how you can get in touch with The Motley Fool's support team.
Cancel The Motley Fool Script
Script
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Hello, I would like to request the cancellation of my subscription. While I have appreciated the service, I have decided to discontinue it for personal reasons. Please confirm the cancellation and let me know if there are any further steps required on my part. Thank you for your assistance!
Frequently Asked Questions
The Motley Fool allows subscription cancellations through the account settings page, with immediate loss of access upon cancellation. Refunds vary by service, but some premium services offer a 30-day refund guarantee if cancellation is requested within the first 30 days of purchase. Refund policies may differ if the subscription is purchased through a third-party vendor.
To cancel your subscription with The Motley Fool, you generally need to access your account settings page, which requires your login credentials (hence, your password). If you have forgotten your password, you will need it to log in first to cancel. You can manage your subscription or reset your password by visiting the account settings page here: https://www.fool.com/account. If you encounter any issues, you can also contact their Member Services team at +1 855-695-3665 for assistance.
- Disappointment with stock picks that do not perform well despite high confidence claims.
- Lack of consideration for stock valuation in recommendations.
- Insufficient communication about risks of highly valued stocks.
- Feeling dismissed or wrong when questioning the advice provided.
- Constant upselling of additional services, leading to dissatisfaction.
- Financial loss despite spending significant amounts on subscriptions.
- Service perceived as revenue-focused rather than consumer-focused advisory.
- Desire for more honesty and accountability on failed recommendations.
- Unauthorized or fraudulent charges for memberships or subscriptions.
- Difficulty cancelling subscriptions or stopping automatic renewals.
- Automatic renewals enabled without clear consent, causing unexpected charges.
- Poor customer service and unresponsive support.
- Subscription cancellations not honored timely or properly, with charges continuing after cancellation.
- Challenges in accessing cancellation options or poor website usability for cancellation.
- Complaints about investment research quality, perceived as misleading or promotional rather than valuable.
With The Motley Fool, you can typically cancel your subscription at any time through your account settings, but once you cancel, you immediately lose access to the service and future recommendations. Be aware that some of their premium services may have a 30-day refund policy if you cancel within the first 30 days, but other subscriptions or promotional offers may have no refunds and bind you to specific terms. There are no long-term lock-ins or early-cancellation fees mentioned, but understanding the exact terms for your specific subscription and any third-party vendor policies is important to avoid surprises.
Before cancelling your Motley Fool subscription, it's important to know that you will immediately lose access to all premium services and content, including expert stock recommendations and other exclusive features. You will also miss out on any future investment advice and market analysis provided through your membership. Additionally, Motley Fool does not generally offer refunds after cancellation, so consider this before deciding to cancel. However, sometimes there are additional savings or offers available that might fit your needs better if you reconsider. For cancellation, you can manage it through your account settings or get help from their Member Services team.
- Email address associated with your Motley Fool account
- Password or login credentials to access your account settings
- Full name as registered on your account (may be needed for customer service verification)
- Account username (if different from your email)
- Phone number linked to your account (occasionally requested for verification)
- Subscription or membership details (such as the name of the premium service you wish to cancel)
- Billing information (in some support interactions, for additional verification)
- Order or account number if available (may assist support in locating your subscription quickly)
- Reason for cancellation (sometimes requested, though not always required)
We've actually written a step by step guide on how to get a refund from The Motley Fool. Check it out!
The Easiest Way to Cancel The Motley Fool
If you’re frustrated trying to cancel your subscription, membership, or bill from The Motley Fool—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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TMF*Motley Fool, TMF*Billing.Fool.com 855-695-3665
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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