The New Yorker offers several subscription options mainly digital or print + digital. They have a welcome digital offer at $10 every 4 weeks after a $2.50 start, annual digital subscriptions for about $130/year with a free tote, and annual print + digital for around $169/year also with a tote. Billing is automatic and in U.S. dollars, and customers can cancel or pause anytime. Subscribers get their first issue within a few weeks and can manage their subscriptions online. So, if you see a charge from The New Yorker, it's likely for one of these subscriptions providing access to their articles and magazines.
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The cancellation process for The New Yorker subscription is fairly straightforward, allowing users to cancel online via the 'Manage Subscription' section of their account or by contacting customer care via phone or email. This accessibility lowers the difficulty, though the need to wait for processing of cancellation might add minor inconvenience, but overall it is an easy process.
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How to Cancel The New Yorker: Step by Step
If you purchased through newyorker.com:
- Visit newyorker.com and log in to your account.
- Go to My Account.
- Select Manage Subscription.
- Follow the prompts to cancel your subscription.
- You will receive a confirmation of your cancellation via email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap on your The New Yorker subscription.
- Tap Cancel Subscription and follow the on-screen instructions.
If you purchased through Google Play:
- Sign in to the Google Account that holds your subscriptions.
- Open the Google Play app on your Android device.
- Go to the Subscriptions section.
- Select your The New Yorker subscription.
- Tap Cancel Subscription.
- Follow the on-screen instructions.
If you purchased through Customer Care:
- Call 1-800-444-7570 or 855-680-3077 for assistance.
- Request the cancellation of your The New Yorker subscription.
- Confirm your cancellation with the representative.
Tips & Tricks for Canceling The New Yorker
- Prepare to call a salesperson: Cancellation is often not allowed online; you may need to call and talk to a representative.
- Be firm and consistent: Politely but firmly state that you want to cancel without negotiating or explaining extensively.
- Use email cancellation attempts: Some international users have had success cancelling via email; try emailing customer service persistently.
- Escalate if needed: If initial contact doesn't work, follow up multiple times and request to speak to a supervisor.
- Consider timing: Cancel near the end of your billing cycle to avoid being charged again.
- Document communications: Keep records of calls, emails, and cancellation attempts in case you need to dispute charges.
- Remove payment method as a last resort: If unable to cancel, removing the payment method can prevent auto-renewal, but may cause account issues.
- Expect resistance: Sales reps may try to retain you by offering deals or asking why you want to cancel; stay focused on your goal.
- Use clear language: Use direct phrases like "I want to cancel my subscription effective immediately." Avoid ambiguous or vague statements.
The New Yorker Customer Service Info
If you need assistance, here's how you can get in touch with The New Yorker's support team.
Cancel The New Yorker Script
Script
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Dear Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription with The New Yorker. Due to recent changes in my financial situation, I am unable to continue my current membership.
I would appreciate your assistance in processing this cancellation promptly. Thank you for your attention to this matter, and I have enjoyed my time as a subscriber.
Best regards,
Frequently Asked Questions
The New Yorker allows you to cancel your subscription by managing your account through their website or by contacting their Customer Care via email or phone. If you subscribed via the app on an iPhone/iPad or Android, cancellation must be done through Apple or Google Play respectively. Cancellation is processed immediately, but you may still receive one to two additional issues after cancellation, and confirmation can be requested from their support.
To cancel your subscription with The New Yorker, you generally need to access your account via the My Account page on their website, which requires you to sign in with your password. If you've forgotten your password, you can use the "Help me sign in" option to receive a secure sign-in link via email, avoiding the need to remember the password directly. Alternatively, cancellations made through the New Yorker app must be done through the app store subscriptions for iOS or Android. For assistance, you can also email apps@newyorker.com or call their customer service numbers. You can reset your password here: https://myaccount.newyorker.com/account/password/reset
- High subscription cost and price increases, making it difficult to justify continuing the membership.
- Auto-renewal charges without clear notification, leading to unexpected billing and feelings of being scammed.
- Difficulty in canceling subscriptions, including confusing processes and unresponsive customer service.
- Poor customer service experiences such as slow response, unresolved complaints, and unhelpful representatives.
- Accumulation of unread physical issues leading to guilt or wasted money, especially for those who don't read all the content.
- Lack of digital-only subscription options for some subscribers who prefer not to receive print copies.
- Frustration with the perceived content value, including opinions that content lacks depth or relevance.
- Promotional offers not being fulfilled, such as not receiving promised free gifts.
- Feeling overwhelmed by too much content to read, causing subscribers to disengage.
- Political or ideological dissatisfaction with editorial stance or content choices.
- Loss of income or financial constraints, often exacerbated by broader economic conditions like the COVID-19 pandemic.
- Subscription delivery issues, such as late or missed deliveries of print editions.
You can typically cancel your New Yorker subscription at any time via their website or by contacting Customer Care. There do not appear to be contracts, lock-in periods, or early cancellation fees; however, if you wish, you can also suspend your subscription for up to one year and then resume it later. The main inconvenience may be needing to contact Customer Care to process cancellations or suspensions, but no major gimmicks or fees are evident.
Before canceling your subscription to The New Yorker, it's important to know that your cancellation will be processed immediately, but you may still receive one to two additional print issues. After cancellation, you lose unlimited digital access to the full magazine content on newyorker.com, including the complete archive and access through The New Yorker app, which is exclusive to active subscribers. You will revert to a limited free-tier access similar to non-subscribers, with access only to the home page, section pages, video hub, and a limited number of articles per month. Also, if you want to cancel the print subscription but keep digital access, you need to contact The New Yorker's support specifically to manage that option.
- Account login information (username and password)
- Email address associated with the subscription
- Account number or subscription number (if available)
- Billing address
- Phone number
- First and last name as listed on the account
- Mailing/shipping address (for print subscribers)
- Last four digits of payment card
- Date and amount of last charge
- Reason for cancellation (may be requested)
- If relevant, platform account information (Apple ID or Google account, if subscription was purchased via app store)
We've actually written a step by step guide on how to get a refund from The New Yorker. Check it out!
The Easiest Way to Cancel The New Yorker
If you’re frustrated trying to cancel your subscription, membership, or bill from The New Yorker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to The New Yorker?
The New Yorker, Conde Nast, CONDE NAST WTC CAFE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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