TinyTap is a kid-friendly learning app that offers a subscription service giving access to unlimited educational content for children aged 2-8. With a subscription, you can use the app on multiple devices, track your child's progress, and play games offline. The subscription helps keep the platform ad-free and supports the teachers who create the content. Billing happens through Apple, Google Play, credit card, or PayPal depending on how you registered, and subscriptions renew automatically unless canceled.
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Cancelling a TinyTap subscription is relatively straightforward as the cancellation must be done through the payment service used (Google Play, Apple, PayPal, credit card). Instructions for cancellation are clearly provided on the support page, and users just need to access their subscription settings on the respective platform to cancel, making it not very difficult but requiring familiarity with the platform used for payment.
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How to Cancel tinytap: Step by Step
If you purchased through Credit Card or PayPal:
- Log in to your TinyTap account using the email and password you used to create it.
- Once logged in, locate the subscription settings.
- Click on the grey "cancel plan" hyperlink to cancel your subscription.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Select the TinyTap subscription you want to cancel.
- Tap Cancel Subscription at the bottom of the screen.
- If you do not see a Cancel button or see a red expiration message, the subscription is already canceled.
If you purchased through Google Play:
- On your Android device, open the Google Play Store.
- Tap the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select the TinyTap subscription you want to cancel.
- Tap Cancel Subscription and follow the instructions provided.
If you purchased through Amazon:
- Go to Your Account on Amazon.
- Under Digital content and devices, select Your Apps.
- Select Your Subscriptions under Manage.
- Here you can update or cancel your TinyTap subscription as needed.
Tips & Tricks for Canceling tinytap
- Act immediately: Start the cancellation process before the billing cycle renews to avoid being charged again.
- Check subscription settings: Use the app store or payment platform where you originally subscribed to find and cancel the subscription.
- Document everything: Take screenshots or save emails confirming your cancellation requests and communications.
- Use clear, firm language: Be direct and assertive when requesting cancellation, stating clearly you want no further charges.
- Escalate if needed: If initial cancellation attempts fail, escalate by contacting customer support through multiple channels like email, social media, or app review comments.
- Stay vigilant: Monitor your bank or payment statements after cancellation to catch any unexpected charges early.
- Leverage app store protocols: Cancel subscriptions through Play Store or Apple App Store subscriptions settings since this often bypasses direct company interaction.
- Timing is key: Cancel at least 24 hours before the renewal date to ensure the system processes the cancellation in time.
- Ask for confirmation: Request a confirmation email or message that your subscription has been canceled.
- If all else fails, dispute charges: Use your bank or credit card provider's dispute process for unauthorized or wrongful charges.
tinytap Customer Service Info
If you need assistance, here's how you can get in touch with tinytap's support team.
Cancel tinytap Script
Script
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Hello TinyTap Team,
I hope this message finds you well. I am writing to request the cancellation of my TinyTap subscription. Unfortunately, I need to discontinue my membership due to personal circumstances that require me to allocate my resources differently.
Please confirm the cancellation of my subscription at your earliest convenience. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
TinyTap subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the current period ends. Users can manage and cancel their subscription through their account settings or Apple ID. However, cancellation is not allowed during an active subscription period, and any unused portion of a free trial is forfeited upon subscription purchase.
To cancel your TinyTap subscription, you do need to log in using your email and password associated with your TinyTap account. This means you must know your password to access your account for cancellation. If you have forgotten your password, you can reset it easily at this link: https://campus.tinytap.com/en/account/recover. So, having your password is essential to cancel your subscription on TinyTap.
- Unexpected or unauthorized charges leading to accidental payments.
- Difficulties in canceling the subscription or free trials.
- Confusion over subscription terms or automatic renewals.
- Technical issues such as account access problems or forgotten passwords.
- Children making unintended purchases without parental consent.
- Not satisfied with the content or found it not age-appropriate or engaging enough.
- Financial constraints or prioritizing other expenses.
- Blocked access after cancellation causing frustration.
TinyTap allows you to cancel your subscription at any time through your account settings, whether you're subscribed via Apple, Google Play, or their website. However, during an active subscription period, no cancellation is allowed until the period ends, meaning you might still be charged for the current billing cycle after cancellation. Also, if you cancel during a free trial, the remaining trial time is forfeited immediately. There are no lock-in contracts or early cancellation fees, but be mindful that the subscription auto-renews unless you turn off auto-renewal at least 24 hours before the current period ends.
Before cancelling your TinyTap subscription, it's important to know that you will lose access to premium content and features available only to subscribers, such as ad-free experiences and exclusive educational games and activities. Any unused portion of a free trial is forfeited upon cancellation. Also, cancellation needs to be done through the payment platform you used (e.g., Apple, Google Play, PayPal) as TinyTap does not manage cancellations directly. Keep in mind that cancellations do not come with refunds for the current billing period, and your subscription will remain active until the period ends.
- Email and password used to create your TinyTap account (for subscriptions paid directly to TinyTap via credit card or PayPal)
- Access to your payment provider account (such as Google Play, Apple ID, PayPal, or Amazon) used for purchasing the subscription
- Ability to log in to your TinyTap account or the relevant payment provider (Apple, Google, Amazon, PayPal)
- Knowledge of the correct provider through which your subscription was set up, as cancellation steps vary by provider
- Access to the relevant device (such as the Android device or Apple device where the subscription was purchased, if using app stores)
- Apple ID account credentials for cancellations via Apple subscriptions
- Google Account credentials for cancellations via Google Play subscriptions
- Amazon account credentials for cancellations paid via Amazon
- Access to receipts or invoices from the payment provider (for identifying which account was used or required for Apple cancellation)
- Ability to navigate to account/subscription management section for your payment provider or within TinyTap
We've actually written a step by step guide on how to get a refund from tinytap. Check it out!
The Easiest Way to Cancel tinytap
If you’re frustrated trying to cancel your subscription, membership, or bill from tinytap—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to tinytap?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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