To Do & Task List - Productive at done.co offers a task and project management service with different subscription plans based on team size and needs. They have three main plans: Essential for small teams, Professional for growing companies, and Ultimate for complex organizations, each with features like budgeting, time tracking, invoicing, and advanced reporting. The billing is monthly or yearly, with discounts for annual payments and volume discounts for large teams. They also offer a free 14-day trial with no credit card required, and payments are processed securely through Stripe.
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The cancellation process is straightforward and guided for iOS, Android, and website users, with clear instructions. However, it requires navigation through different platforms (App Store, Google Play, or website), which may add slight complexity for some users.
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minutes to cancel a To Do & Task List - Productive subscription.
How to Cancel To Do & Task List - Productive: Step by Step
If you purchased through iOS:
- Open Subscriptions on your mobile device.
- Tap Productive.
- Tap Cancel Subscription or Cancel Free Trial.
- If there is no Cancel button, or if you see an expiration message in red text, the subscription is already canceled.
If you purchased through Android:
- Go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions listed on the page.
If you purchased through the website:
- Visit productiveapp.io.
- Log in to your account.
- Navigate to Manage Subscription.
- Click Unsubscribe.
Tips & Tricks for Canceling To Do & Task List - Productive
- Prepare your account details beforehand like email, username, and subscription ID to expedite the process.
- Use direct and clear language in your cancellation request, such as "I want to cancel my subscription immediately." Avoid ambiguous phrases.
- Contact customer support during business hours for faster response.
- Use multiple channels if needed—email, in-app chat, or social media—to escalate your cancellation request.
- Document all interactions by saving emails, chats, or screenshots as proof of your cancellation request.
- Try canceling a day or two before the next billing cycle to avoid being charged for the next period.
- Refer to consumer protection laws if the company resists cancellation or continues charging.
- Be polite but firm—escalate to a supervisor if frontline support is unhelpful.
- Check for hidden cancellation steps like needing to confirm via a link in a follow-up email or completing a survey.
- Request written confirmation of your cancellation and final charge to ensure it is processed correctly.
To Do & Task List - Productive Customer Service Info
If you need assistance, here's how you can get in touch with To Do & Task List - Productive's support team.
Cancel To Do & Task List - Productive Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription to To Do & Task List - Productive. Unfortunately, I've found that I am not using the service as much as I initially anticipated, and I believe it's best to discontinue my subscription at this time.
Thank you for your assistance in processing this cancellation. I appreciate your help.
Best regards,
Frequently Asked Questions
To Do & Task List - Productive (done.co) subscriptions auto-renew based on the plan (annual, quarterly, or monthly) unless canceled at least 30 days before the renewal date. Early cancellation is allowed during the subscription term, but no refunds are provided and any unpaid fees for the remainder of the term are due promptly. The service offers a free 14-day trial which can be canceled anytime without charge.
To cancel your subscription for To Do & Task List - Productive (done.co), you do need to log in to your account on their website, which requires your password. Once logged in, you can navigate to Manage Subscription and click Unsubscribe. If you forgot your password, you can reset it at this URL: https://productiveapp.io/password/reset. Canceling via mobile (iOS or Android) requires subscription management through the respective app stores, not the password for Productive.
- Insufficient usage - users don't use the app enough to justify the subscription.
- Cost concerns - the subscription expense feels too high compared to perceived value.
- Better alternatives - users find other apps that better meet their needs.
- Technical issues - bugs or usability problems frustrate users.
- Lack of perceived value - users feel the app does not deliver enough benefit.
- Complexity or poor user experience - the app is difficult to navigate or use effectively.
- Procrastination and overload - users get overwhelmed or fail to keep up with tasks, reducing app engagement.
- Change in user needs - users' priorities or workflows change making the app less relevant.
- Subscription fatigue - users reduce the number of active subscriptions overall.
When subscribing to To Do & Task List - Productive (done.co), be aware that all subscriptions automatically renew unless you give notice at least 30 days before the end of the term to stop renewal. If you cancel early during the subscription term or any renewal periods, you will not receive any refunds and are required to pay all fees due through the end of the subscription term. There are no early-cancellation fees mentioned, but your obligation to pay for the full term remains even if you terminate early, which can feel like a lock-in until the next renewal.
Before cancelling your subscription to To Do & Task List - Productive (done.co), be aware that cancelling will end access to premium features such as unlimited habit creation, personalized smart reminders including time and location-based reminders, advanced statistics and charts, habit-building challenges, and habit templates. The free/basic version allows limited habit creation and basic tracking but lacks many motivational tools and advanced management features offered in the premium version. Also, subscriptions must be cancelled at least 24 hours before the renewal date to avoid automatic charges, and cancellation must be done through the platform where you subscribed (Apple App Store, Google Play, or the Productive website) since the company cannot cancel on your behalf. After cancellation, you will lose access to all premium features once your current subscription period ends.
- Account login credentials for done.co (Productive) website or app
- Device access to the mobile device (iOS or Android) used for subscription
- Access to App Store (iOS) or Google Play (Android) where the subscription was purchased
- Identification of active subscription (selecting "Productive" in subscriptions list)
- Navigation knowledge to subscription management (Subscription settings in app, App Store, or website)
- Timely cancellation (at least 24 hours prior to expiration)
- Aware that cancellations cannot be performed by customer support (must cancel via platform used to subscribe)
We've actually written a step by step guide on how to get a refund from To Do & Task List - Productive. Check it out!
The Easiest Way to Cancel To Do & Task List - Productive
If you’re frustrated trying to cancel your subscription, membership, or bill from To Do & Task List - Productive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to To Do & Task List - Productive?
- Scoro - Best for project management
- Nifty - Best for milestone-driven progress
- Freedcamp - Best for personal productivity
- ProofHub - Best for teamwork collaboration
- Taskworld - Best for visual task management
- Podio - Best for workflow customization
- Bitrix24 - Best for CRM and project management
- Basecamp - For team communication
- ClickUp - All-in-one tool versatility
- Trello - Visual project planning
done.co, Productive, To Do & Task List, Task List Productive, Productive App
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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