Transkriptor offers smart AI-powered transcription services where you can turn your recorded files, videos, and meetings into text quickly and easily. They have different subscription plans: the Pro plan for about $20/month which includes 2,400 minutes of transcription, and the Team plan for collaborative workspaces and more features starting at $30/month per user. You can pay monthly or save money with annual billing, and payment can be made via credit card or app stores. If you see a charge from them, it's likely for one of these subscriptions to help you transcribe and organize your audio and video content efficiently.
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The cancellation process is straightforward, involving only a few clicks through the user settings to downgrade to a free plan, indicating it is quite easy for consumers to cancel their subscription with clear on-screen instructions.
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minutes to cancel a Transkriptor subscription.
How to Cancel Transkriptor: Step by Step
If you purchased through Transkriptor.com:
- Log in to your account on transkriptor.com.
- Click on the settings icon located at the left of your profile.
- Navigate to the General section.
- Select Billing.
- Click on Change Plan.
- Choose the option 'Free - 90 Minutes'.
- After selecting, click Continue and follow the on-screen instructions to confirm the cancellation.
Tips & Tricks for Canceling Transkriptor
- Choose "I'm moving to another country where this service isn't available" to instantly cancel the subscription as the company can't offer deals or hassle you.
- Have a fake new address ready from a no-service area for confirmation if required.
- Start any conversation politely but firmly emphasizing your decision to cancel.
- Escalate quickly to customer support or manager if initial representative resists the cancellation.
- Use the timing of subscription renewal or end of billing period to request immediate cancellation and refund.
- Contact support via multiple channels if needed: email, chat, phone.
- If you lose access to the original email, mention this and ask for help to transfer or cancel the account.
- In case of accidental charges, ask directly for refunds—users have found this effective.
- Be persistent and document all communication for evidence if escalation is needed later.
- Some users found success by threatening to dispute charges with their bank or card issuer if cancellation is refused.
- Consider downgrading subscription as a middle ground if full cancellation faces resistance.
- Withdraw or block payment methods as a last resort to prevent further charges.
- Quick response from Transkriptor support has been reported if approached via email explaining the issue clearly.
- Use community forums and social media to publicly share issues if direct cancellation attempts fail.
- Timing your cancellation request right before a renewal date increases your leverage for a refund or immediate stop.
- Politeness combined with clear firm intention to cancel yields better outcomes than aggressive confrontation.
- Keep records of chat, emails, and call times to strengthen your case if you need to escalate later.
- Favor direct verbal communication, phone calls often work better than email or chat for cancellations.
- Some users recommend creating a MAZE account or similar workaround if access issues prevent cancellation.
- Check for specific promotions or retention offers and consider them if you prefer a cheaper option rather than cancelling outright.
- Be aware of any renewal or cancellation windows in the subscription terms and act accordingly to avoid unwanted charges.
- Be calm and consistent in your language across all communication, sticking with your cancellation request.
- Prepare to be flexible but firm, knowing some resistance is typical with subscription cancellations.
- Use a friendly yet assertive tone that signals you're informed and serious about canceling.
- Some users suggest telling customer support you no longer have use for the service due to changes in your work, location, or device.
- Frequently check your bank statements post-cancellation to ensure no unexpected charges continue.
- Consider lodging a formal complaint with consumer protection agencies if unfair cancellation practices persist.
- Share your successful cancellation tactics in forums to help others.
- Remember that persistence and documentation are key for a successful cancellation experience.
- Try to cancel well before the next billing cycle to minimize risk of further charges.
- Utilize the company's quick support response by clearly explaining any billing errors or subscription issues in your first contact.
- Leverage social proof or references to better-known consumer rights practices if faced with resistance.
- Watch out for any auto-renewal clauses and prepare accordingly in advance.
- Some users recommend threatening to dispute charges through a bank or credit card provider if all else fails.
- Recognize that sometimes the threat of public reviews or complaints on platforms like Trustpilot or Reddit can accelerate resolution.
- Keep your tone professional and avoid anger or insults to maintain better cooperation from customer service.
- Consider using third-party cancellation services as a last measure if direct contact is unsuccessful.
- Prepare a summary of your cancellation attempts to provide clear evidence if needed during disputes.
- Remember to cancel any associated payment methods after successful subscription cancellation to avoid accidental renewals.
- Lastly, keep your expectations realistic and understand the company's incentives to retain customers.
Transkriptor Customer Service Info
If you need assistance, here's how you can get in touch with Transkriptor's support team.
Cancel Transkriptor Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Transkriptor. Due to personal circumstances, I am unable to continue using the service and would like to avoid any further charges.
I appreciate the quality of your service and will consider re-subscribing in the future once my situation improves.
Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
Transkriptor subscriptions automatically renew unless cancelled. You can cancel your subscription anytime by going to your profile settings, selecting the Billing section, then Change Plan, and choosing the 'Free - 90 Minutes' option, following the prompts to confirm the cancellation.
To cancel your subscription with Transkriptor, you need to log into your account and go to the settings icon near your profile. From there, navigate to the General section, select Billing, and change your plan to the free option to cancel. Since you need to access your account to do this, you will need your password to log in. If you have forgotten your password, you can reset it using this URL: https://transkriptor.com/reset-password (commonly this is the reset URL pattern, but verify on the official website if you encounter issues).
- Occasional failure to save transcription files after upload and processing, leading to loss of data.
- Minor inaccuracies in transcriptions requiring manual correction.
- Refusal of reimbursements for accounts, particularly lifetime accounts, leading to dissatisfaction.
- No easy function to cancel accounts directly in the software.
- Support delays when trying to resolve issues or make the software work.
- Inconvenient auto-renewal policies, with renewal dates coinciding with registration dates.
- Long upload times for long audio/video files.
- Difficulty accurately distinguishing multiple speakers in recordings.
- Poor auto detection of recording language for non-English languages.
- High subscription cost, especially when converted to local currencies like Brazilian reais.
- Lack of CRM system integration limiting workflow efficiency.
- Inaccurate transcription for certain languages (e.g., Polish).
- AI-generated abstracts do not fully capture messages, requiring additional rework with other tools.
- Software complexity and poor AI support as described by some users.
- No simple speak-and-transcribe feature similar to a word document.
Transkriptor allows you to cancel your subscription at any time without contracts, lock-ins, or early cancellation fees. However, your subscription will renew automatically unless you manually cancel it through your account settings by switching to the free plan. Be aware that cancellations require navigating through specific steps in your billing settings, so it’s not a one-click cancellation but generally straightforward without hidden gimmicks.
Before cancelling your Transkriptor subscription, know that your prepaid transcription minutes are valid for one month from the payment date and unused minutes will expire after that period. When you cancel, your subscription is switched to the free plan, which includes 90 minutes of transcription per month. You will lose access to any additional transcription minutes and premium features that come with paid plans. Make sure to use or export any important data before cancelling to avoid losing access to advanced functionalities.
- Login credentials for your Transkriptor account (email and password)
- Access to the account settings via the settings icon
- Navigation to the Billing section under General
- Ability to select Change Plan and choose the 'Free - 90 Minutes' option
- Follow on-screen confirmation steps to finalize cancellation
- Access to the email address used for registration (to ensure you are logged in as the correct user)
- Support contact email (customer@transkriptor.com) in case problems arise
We've actually written a step by step guide on how to get a refund from Transkriptor. Check it out!
The Easiest Way to Cancel Transkriptor
If you’re frustrated trying to cancel your subscription, membership, or bill from Transkriptor—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Transkriptor?
TRANSKRIPTOR, Transkriptor.com, Transkriptor AI, Transkriptor Audio, Transkriptor Transcript
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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