The Ultimate Step by Step Guide to Cancelling a Travel Guard Subscription or Membership (travelguard.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Travel Guard offers travel insurance plans that protect you against things like trip cancellations, medical emergencies during travel, trip interruptions, and lost or delayed baggage. They have different plans to fit your needs, from budget-friendly options for domestic trips to comprehensive plans for international travel and family vacations. You might see a bill from them if you bought one of these plans either online or by phone, which usually costs about 5-7% of your trip price. They also provide 24/7 travel assistance to help with re-bookings and emergencies while you're on your trip.
Cancelling a Travel Guard subscription involves filling out a specific cancellation request form and waiting for an email response, which takes 5-7 business days. Additionally, eligibility restrictions and possibly needing to contact support for certain cases add complexity and time to the process, making it moderately difficult for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Travel Guard subscription.
Cancel within the 15-day free-look period to guarantee a refund; cancellations after this period rarely get refunds.
Call Travel Guard directly rather than assuming cancellation of the flight or booking also cancels the insurance.
Be polite but persistent and escalate to supervisors or managers if frontline customer service resists cancellation or refunds.
Provide thorough documentation like medical forms, proof of illness, or cancellation notices to support refund claims.
Send dated proof from airlines or hotels showing no cash refund available, only vouchers, to strengthen your case for insurer refund.
If insurer requests repeated confirmations (e.g., reconfirmation emails), comply diligently but remain firm on your refund request.
Contact the state insurance commission for help if Travel Guard refuses legitimate refund claims.
Prepare for denial but use credit card dispute options within your credit card provider if cancellation and refund denied unfairly.
The best timing is as early as possible after purchase or ticket cancellation; waiting reduces chances for cancellation.
Use clear, fact-based language referencing paid premiums, contract terms, and federal/unfair trade practices laws if needed.
Escalate the request thoughtfully by asking politely for supervisors and providing a timeline of your interactions and documentation.
Why Do People Request Refunds from Travel Guard
Illness or injury, including COVID-19 diagnosis or special medical needs of a family member.
Trip cancellation by airline or travel agent, leading to unused travel arrangements.
Changes in personal circumstances that prevent travel plans from proceeding.
Denial of claims due to not meeting policy requirements or documentation shortages.
Difficulties with customer service, such as poor communication and challenges reaching supervisors.
Requesting refunds within the 15-day refund policy window but facing denial.
Confusion and dissatisfaction when refunds are denied despite receiving full refunds from airlines or travel agents.
Trips canceled but the insurance premium is not refunded, causing frustration.
Rebooking trips and purchasing new insurance but still being charged for the initial unused insurance policies.
Travel Guard Refund Script
Script
Copy
Dear Travel Guard, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Travel Guard Refund Policy
Travel Guard allows a refund of your travel insurance premium if requested within 15 days of purchase, before your trip departure date, and if you haven't filed a claim. If a refund is not possible, you may request a travel insurance premium credit voucher prior to departure, provided you haven't incurred any travel supplier fees or filed a claim. Residents of NY, KS, and SC may have extended refund eligibility.
The Easiest Way to Get a Travel Guard Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Travel Guard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Travel Guard requires you to request a refund within 15 days of purchasing the policy and before the trip departure date to cancel your subscription and get a refund. If you miss this 15-day window or have already filed a claim, you are not eligible for a refund, but may receive a premium credit voucher instead under specific conditions. There are no typical "lock-in" contracts, but the 15-day refund window and the conditions around claims and trip departure act as key restrictions that can prevent immediate cancellation and refund.
Illness or injury, including COVID-19 diagnosis or special medical needs of a family member.
Trip cancellation by airline or travel agent, leading to unused travel arrangements.
Changes in personal circumstances that prevent travel plans from proceeding.
Denial of claims due to not meeting policy requirements or documentation shortages.
Difficulties with customer service, such as poor communication and challenges reaching supervisors.
Requesting refunds within the 15-day refund policy window but facing denial.
Confusion and dissatisfaction when refunds are denied despite receiving full refunds from airlines or travel agents.
Trips canceled but the insurance premium is not refunded, causing frustration.
Rebooking trips and purchasing new insurance but still being charged for the initial unused insurance policies.
Policy Number
First Name and Last Name of the policyholder
Email Address associated with the policy
Trip Departure Date
Are you applying for a voucher or refund? (selection required)
Reason for Cancellation
Agent Name (if applicable)
Requestor (Agent or Customer)
Have you incurred any travel supplier fees, penalties, or had any losses of non-refundable, pre-paid trip cost? (Yes/No selection)
Verification text (CAPTCHA or security answer)
Proof of payment for the trip (may be requested)
Proof of travel/reservations (may be requested)
Documentation to support the reason for cancelling your trip (if applicable)
Before cancelling a Travel Guard subscription, membership, or bill, know that if you purchased the plan within the last 15 days, you may be eligible for a refund if no claim has been filed and you haven't passed the policy's departure date. If it's been over 15 days since purchase, you might receive a premium credit voucher instead, provided no non-refundable trip costs or claims have been made. Cancelling also means you will lose coverage benefits such as trip cancellation protection and other travel insurance features. You will need to complete a cancellation request form with detailed information including your policy number, reason for cancellation, and details about any fees or penalties incurred. For further assistance, you can contact Travel Guard at 800-826-5248.
Travel Guard allows a refund of your travel insurance premium if requested within 15 days of purchase, before your trip departure date, and if you haven't filed a claim. If a refund is not possible, you may request a travel insurance premium credit voucher prior to departure, provided you haven't incurred any travel supplier fees or filed a claim. Residents of NY, KS, and SC may have extended refund eligibility.
To cancel your Travel Guard subscription, you can use the Travel Insurance Plan Cancellation Request Form on their website, and it does not explicitly require your password for cancellation. If you encounter any login issues or cannot remember your password, you can contact Travel Guard Tech Support at 866-729-5215 for assistance. If you do need to reset your password for any related login, you can do so here: https://www.travelguard.com/account/forgotpassword. This means you have options beyond just entering a password to manage cancellation.
We've actually written a step by step guide on how to get a refund from Travel Guard. Check it out!
The cancellation process typically takes about 10 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Travel Guard subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Travel Guard account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Travel Guard online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
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