TripBFF is a service that helps solo travelers find travel friends. They offer a subscription called TripBFF+ with two payment options: $5.99 per month or $49.99 per year. When you subscribe, the payment is charged to your iTunes account, and it automatically renews unless you turn off auto-renew at least 24 hours before the subscription ends. You can manage the subscription settings anytime through your account, but you can’t cancel the active subscription until it expires.
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The subscription must be canceled via the platform used to purchase it (e.g., iTunes) by turning off auto-renewal in account settings. There is no option to cancel immediately during an active subscription period on TripBFF's site, which simplifies the process but requires users to manage cancellation outside the app, making it relatively easy but not the easiest possible.
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minutes to cancel a TripBFF - Solo Travel Friends subscription.
How to Cancel TripBFF - Solo Travel Friends: Step by Step
If you purchased through the TripBFF website:
- Log in to your TripBFF account on their website.
- Navigate to the "Account Settings" section.
- Look for the "Subscriptions" or "Billing" tab.
- Select the active subscription you wish to cancel.
- Click on the "Cancel Subscription" button.
- Follow the on-screen prompts to confirm your cancellation.
If you purchased through the Apple App Store:
- Open the "Settings" app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions."
- Find and select the TripBFF subscription.
- Tap "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) on the top left.
- Select "Subscriptions."
- Tap on the TripBFF subscription.
- Tap "Cancel Subscription" and follow the prompts to complete the cancellation.
Tips & Tricks for Canceling TripBFF - Solo Travel Friends
- Use persistent and polite communication: Repeatedly contact customer support with calm, clear language emphasizing your desire to cancel immediately.
- Document every interaction: Keep records of chats, emails, and calls to refer back to if issues arise.
- Request confirmation in writing: Ask for confirmation emails or screenshots once cancellation is processed.
- Escalate when needed: If frontline support is unhelpful, ask to speak to supervisors or higher management.
- Time your cancellation request carefully: Submit cancellation requests well before the billing cycle renews to avoid charges.
- Use the same contact method consistently: Stick to either email, phone, or chat rather than switching between methods to avoid confusion.
- Be aware of trial periods: Cancel before trial ends if applicable, as many users report issues after trials convert to paid membership.
- Search for third-party billing options: If subscribed via app store or third-party, cancel through those platforms as well.
- Mention consumer protection rights: Reference relevant rights or local laws politely to encourage compliance.
- Share your intent on social media/forums: Public posts can sometimes prompt quicker company response.
TripBFF - Solo Travel Friends Customer Service Info
If you need assistance, here's how you can get in touch with TripBFF - Solo Travel Friends's support team.
Cancel TripBFF - Solo Travel Friends Script
Script
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Dear TripBFF Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription to TripBFF. Unfortunately, due to personal reasons and a change in my travel plans, I am unable to utilize the services as intended.
I appreciate the support and community provided so far, but I believe it is best for me to discontinue my membership at this time. Please confirm the cancellation and let me know if there is any information you need from my end.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
TripBFF's subscription policy includes weekly, monthly, and annual plans that automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Users can manage or turn off auto-renew in their account settings anytime after purchase; however, cancellations during the active subscription period are not allowed, and no refunds are provided if an account is banned due to terms of service violations.
For TripBFF - Solo Travel Friends, you cannot cancel the current subscription during the active period according to their policy. Subscription payments are handled via the iTunes Account (Apple App Store), so to manage or cancel your subscription, you need to go through your Apple account settings where you can turn off auto-renewal. Since the cancellation is through your Apple account, your TripBFF password is not required for cancellation; however, you will need your Apple ID credentials. If you need to reset your Apple ID password, you can do so here: https://iforgot.apple.com/.
- Lack of proper customer service and unresponsiveness when users attempt to cancel or request refunds.
- Subscription or membership charges not matching promised services, such as promised rebates, points, or access not being delivered.
- Automatic renewal charges without clear reminders or easy cancellation options.
- Issues with website functionality preventing users from booking or accessing promised travel services.
- Confusing or unclear billing and renewal policies, causing unexpected charges or fees.
- Perceived false advertising or misleading promises about savings, deals, or membership benefits.
- Cancellation difficulties, including lack of refund or delays in refund processing.
- Negative experiences related to trip cancellations by the service with inadequate compensation or refunds.
- App or platform issues such as poor layout, janky performance, and lack of safety features.
TripBFF uses a subscription model where your payment will automatically renew unless you turn off auto-renew at least 24 hours before the end of the current period. You cannot cancel the current subscription during an active billing period, meaning you will be charged for that period even if you decide to cancel later. Also, if your account is banned for violating terms, you forfeit any refund. There are no early cancellation fees mentioned, but these auto-renewal and no mid-cycle cancellation policies can be painful landmines to watch out for.
Before canceling a TripBFF subscription, note that you will lose access to Pro features exclusive to TripBFF Pro and TripBFF Pro + plans. These include enhanced functionalities from the subscription tiers priced weekly, monthly, or annually. Cancellation cannot be done during the active subscription period, so the subscription will remain active until the current billing cycle ends. Also, ensure to turn off auto-renewal at least 24 hours before the period ends to avoid charges for the next cycle. Keep in mind, if your account is banned due to terms violation, subscription fees are non-refundable.
- Account email address associated with your TripBFF subscription
- Written cancellation request specifying you want to cancel your subscription, membership, or bill
- Subscription details (such as whether you are using TripBFF Pro, Pro+, etc.)
- Proof of payment or recent invoice (if required for verification)
- Contact method (send email to support@tripbff.com)
- Confirmation of your identity (TripBFF may require details to verify your identity)
- Follow cancellation process in your App Store account settings if you subscribed via the Apple App Store (turn off auto-renew in settings)
- Send proper notice and allow processing time (notice must be in writing; email, and be aware cancellation during an active period may not be allowed, per their terms)
We've actually written a step by step guide on how to get a refund from TripBFF - Solo Travel Friends. Check it out!
The Easiest Way to Cancel TripBFF - Solo Travel Friends
If you’re frustrated trying to cancel your subscription, membership, or bill from TripBFF - Solo Travel Friends—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to TripBFF - Solo Travel Friends?
TRIPBFF.COM, TRIPBFF, TRIPBFF*SOLO, TRIPBFF SOLO TRAVEL FRIENDS, TRIPBFF*APP, TRIPBFF*SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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