Tropical News, through Bay News 9, offers a subscription service called News+ that lets cable subscribers stream live news 24/7 on their computers and mobile devices. If you already get Bay News 9 on your cable, you can watch live news online for free using the same login details for your cable service billing. To access it on mobile, you need the BHTV app and must be a video subscriber with Bay News 9. The billing you see from them is likely for your cable subscription which includes access to these streaming services.
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Tropical News (baynews9.com) allows users to cancel subscriptions online with a direct link and provides clear customer service contact options, making the process straightforward and user-friendly.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a Tropical News subscription.
How to Cancel Tropical News: Step by Step
If you purchased through website:
- Visit the Contact Us page on baynews9.com.
- Locate the customer support contact methods.
- Choose to contact via phone or email:
- Call the customer support number listed for immediate assistance.
- Alternatively, send an email to the specified customer service email address, stating that you wish to cancel your subscription.
- Provide your customer details and subscription information to facilitate the cancellation.
- Request confirmation of the cancellation via the contact method you used.
If you purchased through the App Store:
- Open the App Store on your device.
- Tap your profile icon in the top right corner.
- Select "Subscriptions" from the menu.
- Locate baynews9.com subscription and tap on it.
- Tap "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Select the profile icon in the top right corner.
- Tap on "Payments & Subscriptions".
- Choose "Subscriptions" and find the baynews9.com subscription.
- Tap "Cancel Subscription" and follow the prompts to confirm.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select "Streaming Channels" and then "Manage Subscription".
- Select baynews9.com from the list.
- Select "Cancel Subscription" and confirm your cancellation.
Tips & Tricks for Canceling Tropical News
- Start cancellation requests near the end of the billing cycle to avoid extra charges and increase chances of immediate cancellation.
- Use firm, clear language such as “I want to cancel effective immediately” to avoid back-and-forth negotiations.
- Do not provide reasons for cancellation as it can lead to retention offers; stay focused on canceling.
- If online cancellation is difficult, request to update your credit card details first to trigger quick customer service contact, then proceed to cancel.
- Be prepared to escalate by asking to speak with a supervisor or manager if initial representatives delay or refuse cancellation.
- Use formal communication channels like email or chat transcripts to document your cancellation requests and any responses.
- Consider disputing charges through your credit card company if the company continues billing after cancellation requests.
- Leverage temporary or virtual credit cards to block payments if the company is uncooperative.
- Timing is important: try cancellations right after promotional periods end or trial offers expire to avoid unwanted renewals.
- Repeat and remain persistent if cancellation is not processed immediately; multiple contacts might be needed.
Tropical News Customer Service Info
If you need assistance, here's how you can get in touch with Tropical News's support team.
Cancel Tropical News Script
Script
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Dear Tropical News Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I am unable to continue my membership due to financial constraints at this time.
I appreciate the news coverage provided, but I must prioritize my budget.
Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards.
Frequently Asked Questions
Tropical News (baynews9.com) subscription cancellation allows you to cancel online anytime through their provided link or by contacting their Customer Relations team. Cancellations become effective at the end of the current billing period, and you retain access until then. Refunds are issued for credit balances over $10, either by card or check within about 60 days, while balances under $10 and monthly subscriptions are non-refundable.
To cancel your Tropical News subscription via Bay News 9, you will likely need to access your account, which requires your password. If you do not remember your password, you should be able to reset it by going to their login page here: https://baynews9.com/fl/tampa/live-video/login. Some subscriptions can also be canceled by contacting customer service directly, but having your password is generally necessary for online account management and cancellation. If you need to reset your password, use the "Forgot Password" feature on the login page to regain access and proceed with cancellation.
- Cost or money concerns: Subscription rates increasing while income decreases, lack of affordability, irritation with auto-renewals, non-transparency about price, income loss (e.g., due to Covid-19), and cutting back on multiple subscriptions.
- Political or ideological dissatisfaction: Users dissatisfied with perceived political bias or unbalanced editorial stances.
- Content quality issues: Perceiving content as clickbaity, non-substantive, or not useful.
- Information overload or lack of time: Not enough time to read or too much information to manage.
- Customer service problems: Difficulties with changing subscriptions, late deliveries, poor support, or complicated cancellation processes.
- Emotional reasons: Personal hardships, such as loss of a loved one.
- Preference changes: Shift from print to digital due to inconvenience or environmental concerns.
Tropical News (baynews9.com) may not offer an easy, online "click-to-cancel" option for subscription cancellations due to a blocked FTC rule that would have required this. Users should be aware that canceling typically requires contacting customer service, and subscriptions may automatically renew unless you cancel in time. There may be no refunds or prorated credits for cancellations mid-billing cycle, so you could be charged for the full subscription period even if you cancel early.
Before cancelling your Tropical News subscription, note that you will lose access to exclusive content and features such as detailed local tropical weather coverage, breaking news updates specific to the Tampa Bay area, and potentially any digital or print editions provided under your subscription. Your cancellation will likely take effect at the end of your current billing cycle, so you retain access until then. Additionally, be aware that any auto-renewals will stop upon cancellation, and you should ensure to cancel before the renewal to avoid being charged again. Keep in mind there may be important updates or alerts that you might miss without the subscription.
- Email address associated with the subscription
- Account password (if cancelling online)
- Full name on the account
- Billing address (may be requested for verification)
- Delivery address (if different from billing address)
- Phone number on file (may be requested for verification)
- Payment or billing information (such as last 4 digits of card or payment method on file, for verification purposes)
- Account number (if available)
- Reason for cancellation (sometimes requested but not always required)
We've actually written a step by step guide on how to get a refund from Tropical News. Check it out!
The Easiest Way to Cancel Tropical News
If you’re frustrated trying to cancel your subscription, membership, or bill from Tropical News—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Tropical News?
TROPICAL NEWS, BAYNEWS9.COM, TROP NEWS, BAYNEWS 9, BAYNEWS9
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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