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    How to Cancel Tru Fit Athletic Clubs

    The Ultimate Step by Step Guide to Cancelling a Tru Fit Athletic Clubs Subscription or Membership (trufitathleticclubs.com)
    By
    Bella K.
    Angelique. P
    |
    Published
    July 1, 2025
    |
    Updated
    July 1, 2025

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    Estimated Time

    On average, it takes 00 00 minutes to cancel a Tru Fit Athletic Clubs subscription.

    How to Cancel Tru Fit Athletic Clubs: Step by Step

    Tips & Tricks for Canceling Tru Fit Athletic Clubs

    Tru Fit Athletic Clubs Customer Service Info

    If you need assistance, here's how you can get in touch with Tru Fit Athletic Clubs's support team.
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    Frequently Asked Questions

    What is Tru Fit Athletic Clubs's Cancellation Policy?

    Tru Fit Athletic Clubs allows membership cancellation at any time according to the terms of your contract. To cancel, you can submit a cancellation request in writing either by sending a registered letter, visiting your home gym location to fill out a cancellation form, or through their website/app by managing your membership settings. It is important to request confirmation of cancellation and include any necessary authorization terminations such as direct debit cancellation in your letter if applicable.

    Do I Need My Tru Fit Athletic Clubs Password to Cancel?

    To cancel your Tru Fit Athletic Clubs subscription, you generally need to submit a cancellation request in writing either at the club or by certified mail, and there's no clear indication that you need your password for this process. However, since TruFit requires an account login for managing your membership online, if you do need a password, you can reset it at this link: https://trufitathleticclub.clubconnect.com/forgot-password. It is advisable to contact the corporate office for a smoother cancellation process, as onsite staff may be less cooperative. Remember to settle any outstanding fees to complete the cancellation.

    Why Do People Cancel Tru Fit Athletic Clubs?

    • Early cancellation fees even when not using the gym
    • Unclear or misleading contract terms about membership length and cancellation
    • Charged for services not signed up for, such as personal training
    • Difficulty in getting responses from customer service when trying to cancel
    • Being charged after cancellation due to contract terms or billing glitches
    • Lack of options to lower costs or adjust membership plans
    • Poor handling of cancellation requests, requiring multiple contacts and forms
    • Forced payments during a post-cancellation period (e.g., 30-45 days)
    • Issues with contract glitches during plan selection
    • Concern over unauthorized cancellation or charges under wrong names
    • Recommendations to get cancellation in writing with manager’s signature to avoid problems

    Can I Cancel Tru Fit Athletic Clubs at Any Time?

    Tru Fit Athletic Clubs use a cancellation process that can be quite restrictive and potentially frustrating. You must cancel in writing either in person or by certified mail 10 days before the next billing cycle (30 days in Texas) to avoid being charged again, and they do not accept cancellation via phone, email, or their website. Additionally, if you have a term membership, you generally cannot cancel early without severe hardship proof or moving away, and they keep charging unless cancellation is properly submitted, which can be a significant hurdle to stop billing immediately.

    What Should I Know Before Cancelling Tru Fit Athletic Clubs?

    Before cancelling your Tru Fit Athletic Clubs membership, it's important to know that cancellation requires you to pay any outstanding fees, including possibly a remaining month and a yearly equipment fee. Once cancellation is processed, you retain access until a specified date that covers your last payment period, so you don't lose access immediately. Be aware that Tru Fit has been reported to sometimes continue charging after cancellation requests, so it's advisable to follow up and escalate to the corporate office if needed. If unauthorized charges persist after cancellation, you may need to dispute them through your credit card company.

    What Information Do I Need to Cancel Tru Fit Athletic Clubs?

    Can I Get a Refund from Tru Fit Athletic Clubs?

    We've actually written a step by step guide on how to get a refund from Tru Fit Athletic Clubs. Check it out!

    The Easiest Way to Cancel Tru Fit Athletic Clubs

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    What Are Some Alternatives to Tru Fit Athletic Clubs?

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    Tru Fit Athletic Clubs May Show Up On Your Statement As:
    Tru Fit Athletic Clubs, Club Enhancement Fee, Membership Fee, Tru Fit Athletic Clubs Membership, Tru Fit Monthly Charge

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.