Turbo VPN Private Browser offers subscription-based VPN services with plans for 1 month, 12 months, or 24 months, where you pay a recurring fee depending on the plan you choose. Subscriptions are billed automatically, often monthly or yearly, and you can pay using credit cards, cryptocurrencies, Apple Pay, or local payment methods. They also provide a 30-day money-back guarantee if you decide the service isn’t for you. If you see a charge from them, it’s likely from one of these subscriptions that provides secure, private internet browsing across multiple devices.
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The cancellation process varies based on subscription method. For app store subscriptions, users can cancel through their app store account easily, but for subscriptions made on the Turbo VPN website, users must contact customer support via live chat or in-app feedback, adding complexity and time.
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How to Cancel Turbo VPN Private Browser: Step by Step
If you purchased through Google Play:
- Head over to play.google.com.
- Log in to your Google Account.
- On the left side of the page, find and click on My Subscriptions.
- Select the correct subscription you want to cancel.
- Select Manage > Cancel subscription.
- On the confirmation page pop-up, tap on Yes.
If you purchased through iOS:
- Open the Settings app.
- Tap your name.
- Tap Subscriptions (or iTunes & App Store if not visible, then tap your Apple ID followed by View Apple ID and scroll to Subscriptions).
- Tap the subscription you want to cancel.
- Tap Cancel Subscription.
- Tap Confirm when prompted to confirm cancellation.
If you purchased through Mac:
- Open the App Store app.
- Click the sign-in button or your name at the bottom of the sidebar.
- Click View Information at the top of the window.
- Scroll down to Subscriptions and click Manage.
- Click Edit next to the subscription you want to cancel.
- Click Cancel Subscription.
If you purchased through the Turbo VPN website:
- Contact Customer Support via Live Chat.
- Provide a copy of your official receipt.
- Ensure you contact them 3 working days prior to the next renewal date.
Tips & Tricks for Canceling Turbo VPN Private Browser
- Initiate cancellation at least 24 hours before the subscription renewal to avoid extra charges.
- Do not rely on uninstalling the app or deleting your account as these actions do not stop the subscription or billing.
- Cancel through the original platform you subscribed on (Google Play Store, Apple App Store, or Turbo VPN website).
- Use direct contact with Turbo VPN customer support via live chat or in-app feedback rather than emails or official forms.
- Be persistent and firm in your language, explicitly demand an immediate stop to auto-renewal and subscription charge.
- Keep detailed records and screenshots of all cancellation requests, chats, and confirmation messages.
- If initial contact is unhelpful, escalate by requesting to speak with a supervisor or higher management.
- Consider disputing charges through your bank if Turbo VPN continues charging after cancellation attempts.
- Timing your cancellation requests during business hours may increase responsiveness from support.
- Some users report having to repeat their cancellation request multiple times over different days to ensure it is processed.
- Use clear, calm, but assertive language to avoid being ignored or delayed by customer service representatives.
- Refunds are rarely given for renewals, only first-time purchases may qualify under the 30-day money-back guarantee.
Turbo VPN Private Browser Customer Service Info
If you need assistance, here's how you can get in touch with Turbo VPN Private Browser's support team.
Cancel Turbo VPN Private Browser Script
Script
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Dear Turbo VPN Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Turbo VPN. Unfortunately, I have found that I no longer require the service due to changes in my internet usage needs.
Could you please assist me with the cancellation process and ensure that no further charges are applied to my account? I appreciate your help in this matter.
Thank you for your attention to this request.
Best regards,
Frequently Asked Questions
Turbo VPN Private Browser offers a 30-day money-back guarantee, allowing customers to receive a full refund if they are not satisfied within the first 30 days of their initial purchase. This refund policy applies to all subscription plans (24 months, 12 months, 1 month). To cancel and request a refund, customers should contact Turbo VPN's help center via their 24/7 live chat or email support.
If you subscribed to Turbo VPN Private Browser via Google Play or the Apple App Store, you can cancel your subscription directly through those platforms without needing a password for Turbo VPN itself. However, if you subscribed through Turbo VPN's official website, you need to contact their Customer Support via Livechat or in-app feedback for cancellation. There is no specific mention that you need your Turbo VPN password to cancel, but having access to your account may be helpful. If you need to reset your password to access your account, you can visit their password reset page here: https://support.turbovpn.com/hc/en-sg/articles/360000681033-How-to-reset-password.
- Unauthorized subscription charges where users are charged without their consent or knowledge.
- Difficulty cancelling subscriptions and stopping auto-renewal payments.
- Automatic payments deducted even after uninstalling the app or canceling subscription.
- Unhappy with service quality leading to dissatisfaction and cancellation requests.
- Refund requests ignored or rejected despite cancellations within trial periods or legitimate complaints.
- Poor customer support with representatives ending conversations abruptly and failing to follow up on refund requests.
- Repeated billing after cancellation attempts causing frustration.
- Unclear billing or invoicing especially when charged via third party stores like Google Play without explicit consent.
- Users accidentally subscribed or made unintended purchases and seek refunds.
- Legal threats from frustrated customers not receiving refunds.
- Non-usage of the service prompting subscription cancellations.
Turbo VPN uses an auto-renewal system that renews subscriptions automatically unless auto-renewal is turned off at least 24 hours before the current period ends. While you can cancel at any time, auto-renewal must be stopped to avoid charges for the next period, and refunds are only guaranteed within 30 days of the initial purchase for website subscriptions; no 30-day money-back refund applies to auto-renewed subscriptions or those bought through app stores, where refund policies vary. Users should be wary of needing to cancel on the correct platform and within specified times to avoid unexpected charges or difficulty securing refunds.
Before cancelling your Turbo VPN Private Browser subscription, it's important to know that you will lose access to premium features such as faster connection speeds, more server locations, an ad-free experience, and enhanced privacy and security features. Additionally, the ability to use Turbo VPN on up to 5 devices simultaneously will be lost. The free version you revert to includes ads and provides fewer server options, which may impact your streaming and geo-unblocking capabilities. Also, be aware that subscriptions auto-renew unless you actively cancel through the app store or Turbo VPN customer support channels.
- Registered email address associated with your Turbo VPN account
- Official receipt or proof of purchase for your subscription
- Subscription platform information (whether you subscribed via Turbo VPN website, Apple App Store, or Google Play Store)
- Date of purchase or most recent renewal
- Order ID or transaction number (if available)
- Reason for cancellation (sometimes requested by support or for feedback)
- Access to the original payment method (needed for refunds, when eligible)
- Request made at least 3 working days prior to next renewal (if canceling via Turbo VPN support)
- Request sent via the appropriate channel (Live Chat for website subscriptions, or through Apple/Google for those platforms)
We've actually written a step by step guide on how to get a refund from Turbo VPN Private Browser. Check it out!
The Easiest Way to Cancel Turbo VPN Private Browser
If you’re frustrated trying to cancel your subscription, membership, or bill from Turbo VPN Private Browser—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Turbo VPN Private Browser?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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