Twitch is a platform where people can watch others play video games live and interact with them. They offer a subscription service where you can pay a monthly fee, usually starting at $4.99, to support your favorite streamers and get perks like special emojis and badges. These subscriptions often renew automatically each month, so if you see a charge from Twitch, it's likely from a subscription you signed up for. It's a fun way to support streamers while getting extra benefits in their community.
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The cancellation process for a Twitch subscription is straightforward and clearly outlined with simple steps on both desktop and mobile platforms. It involves navigating to the subscriptions page, selecting the subscription, and confirming cancellation, which is easy for most users to follow.
Estimated Time
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minutes to cancel a Twitch: Live Game Streaming subscription.
How to Cancel Twitch: Live Game Streaming: Step by Step
If you purchased through the App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find the Twitch subscription and tap on it.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon at the top right.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find your Twitch subscription and select it.
- Tap Cancel Subscription and confirm your choice.
If you purchased directly through Twitch:
- Log in to your Twitch account on your computer browser.
- Navigate to your Subscriptions Management Page.
- Locate the Twitch subscription from the list.
- Click the cog wheel icon on the upper right corner of the subscription.
- Select Don't Renew Subscription.
- Provide a reason for the cancellation on the next page.
- Click Don't Renew Subscription and confirm your decision.
If you purchased through Twitch mobile app:
- Open the Twitch mobile app.
- Tap your profile picture in the top left-hand corner.
- Select Subscriptions from the drop-down menu.
- Tap on the Twitch subscription you want to cancel.
- Follow the on-screen instructions for cancellation.
Tips & Tricks for Canceling Twitch: Live Game Streaming
- Cancel through the Twitch website, not the mobile app, as subscriptions cannot be cancelled from iOS or Android apps directly.
- Go to https://www.twitch.tv/subscriptions or https://twitch.tv/payments to find active subscriptions and use the "Don't Renew" option.
- Use the cogwheel next to active subscriptions to access cancellation options.
- For mobile app purchases, cancel via Apple App Store or Google Play, since Twitch cannot control these subscriptions.
- Timing matters: Some users report you can cancel within 10 minutes after subscribing to avoid charges.
- If options are greyed out or missing, try logging out and back in, or use desktop mode in browser.
- Contact Twitch support with clear, calm language if cancellation options are unavailable; mention billing details and express desire to stop auto-renewal.
- Avoid cancelling by deleting account or blocking payments, as these methods may cause billing issues or credit problems.
- Check if subscriptions are linked to Twitch Prime, as some Prime subs do not renew automatically and require different cancellation steps.
- Escalate by requesting refunds or using consumer protection channels only if normal cancellation fails after repeated attempts.
Twitch: Live Game Streaming Customer Service Info
If you need assistance, here's how you can get in touch with Twitch: Live Game Streaming's support team.
Cancel Twitch: Live Game Streaming Script
Script
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Dear Twitch Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription due to personal reasons that require me to re-evaluate my ongoing expenses. I would appreciate your assistance in processing this request at your earliest convenience. Please confirm my cancellation once it has been completed.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Twitch subscription cancellation policy allows users to cancel their subscriptions at any time by selecting the "Do Not Renew" option, but cancellation must be done at least 24 hours before the renewal date to avoid being charged for the next period. Subscriptions renew automatically with recurring charges until cancellation, and no refunds are offered after purchase except at Twitch's sole discretion. EU, EEA, and UK consumers may have specific rights to cancellation under applicable law.
Yes, you need your Twitch username and password to cancel a subscription since you must log in to your Twitch account on either desktop or mobile to access the subscription management page. If you do not remember your password, you can reset it at https://www.twitch.tv/forgot_password. This login requirement is standard as cancellation actions are managed through your account settings.
- Financial reasons
- The desire to subscribe manually
- Change in the streamer’s schedule
- Poor interaction with a streamer
When you cancel a Twitch subscription, the cancellation only takes effect at the end of the current paid period, so you continue to have access until then—there’s no immediate stop. You must cancel at least 24 hours before the renewal date to avoid being charged for the next period. Also, Twitch generally does not provide refunds for subscription fees, and there are no lock-in contracts or early cancellation fees, but once charged, you are not refunded except under special circumstances or legal requirements. Keep in mind, if you don’t cancel in time, you will be billed for the next period automatically.
Before cancelling a Twitch subscription, know that your account and data will remain intact, but you will lose all subscription benefits for that specific channel once the current billing cycle ends. These benefits include access to custom subscriber badges, exclusive emotes, and ad-free viewing depending on your subscription tier. Keep in mind that Twitch does not offer refunds for unused subscription time if you cancel mid-month, and there is no option to pause your subscription — you can only cancel the renewal. Planning ahead can help you avoid losing perks unexpectedly.
- Twitch account credentials (username and password) to log in
- Access to the Twitch Subscriptions Management Page via web or mobile app
- Name of the subscription or channel you want to cancel
- Device or platform used for the subscription (web, Twitch app, Apple App Store, or Google Play Store)
- Associated Apple ID or Google account details if subscribed through app stores
- Reason for cancellation (optional but may be requested during the process)
- Ability to follow on-screen instructions or prompts to confirm cancellation
We've actually written a step by step guide on how to get a refund from Twitch: Live Game Streaming. Check it out!
The Easiest Way to Cancel Twitch: Live Game Streaming
If you’re frustrated trying to cancel your subscription, membership, or bill from Twitch: Live Game Streaming—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Twitch: Live Game Streaming?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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