UAIS offers auto insurance policies mainly in Florida, sold through independent agents. They provide flexible payment plans with options to pay via credit card, electronic funds transfer (EFT), or electronic check. Policies can last 6 or 12 months, and customers can manage their policy, renew, or reprint ID cards easily online. So if you're seeing a charge from UAIS, it's likely for your car insurance coverage through their flexible billing program.
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Cancelling a subscription or policy with UAIS (American Underwriters Insurance Company) requires contacting customer service with detailed information and potentially submitting documents, which adds moderate complexity. The process is straightforward but not instant or online in all cases, making it neither very easy nor overly difficult.
Estimated Time
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15 minutes
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minutes to cancel a UAIS policy subscription.
How to Cancel UAIS policy: Step by Step
If you purchased through United Automobile Insurance Company:
- Contact United Automobile Insurance Company directly.
- You can reach their customer service hotline or visit their official website.
- Be ready to provide your policy number and any other necessary information.
- Have your policy documents handy to assist the representative.
- Their customer service representatives will guide you through the cancellation process.
Tips & Tricks for Canceling UAIS policy
- Call USAA directly to cancel—cancellations cannot be done online, and the company requires a phone call to a licensed agent.
- Get your new insurance coverage in place first and then call USAA the day after the new policy becomes active to avoid any coverage gaps.
- Specify the exact cancellation date when you call, ideally the day your new policy starts, so your premium can be properly prorated.
- Do not rely on your new insurer to cancel your previous USAA policy; only you can officially cancel.
- Expect USAA to offer to review your current policy and try to retain you—be firm and clear about your intent to cancel.
- Avoid calling too early, as some users report rude service if you call before the appropriate time close to the new policy’s start date.
- If you experience issues cancelling, escalate by asking to speak with the Member Retention Team (MRT) for insurance, as they are best equipped to handle cancellations.
- Be prepared to provide proof of your new policy’s start date, such as an insurance ID card or declaration page, to have your cancellation backdated and refund prorated.
- If cancellation is still disputed, consider threatening to file a complaint with your state’s insurance commission, which can apply pressure on USAA to comply.
- Do not simply stop payments, as this can count as a non-payment cancellation and may impact your future insurance rates negatively.
- Membership may be tied to having insurance policies; canceling all insurance typically constitutes terminating your USAA membership.
- Consider timing your cancellation call for the day before or day of the new policy to ensure smooth transition and avoid unnecessary charges.
UAIS policy Customer Service Info
If you need assistance, here's how you can get in touch with UAIS policy's support team.
Cancel UAIS policy Script
Script
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Dear UAIS Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with UAIS. Unfortunately, due to some recent financial changes, I can no longer continue with my membership.
I appreciate the services provided and thank you for your understanding in this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
UAIS policy allows the extension of payment due dates by up to 5 days unless the policy is already in cancellation status. Additionally, canceled policies can be reinstated within 10 to 15 days after cancellation. Payments and policy management can be handled online or via phone; however, detailed member subscription cancellation or refund policies are not explicitly mentioned on the public site.
To cancel your subscription with UAIS (uaig.net), you generally need to access the Policyholder Portal which requires a user ID and password. This means that having your password is necessary to manage or cancel your subscription through their website. If you have forgotten your password, you can reset it using their portal's password reset options, typically found on the login page. Unfortunately, UAIS does not provide cancellation over the phone or unauthenticated chat support without password verification, so it's important to have your login credentials ready.
- Non-payment of premiums: Stopping payments, defaulting, or automatic payment failures like bounced credit cards.
- Misrepresentation or fraud: Failing to update vehicle or personal information, making fraudulent claims, or driving without a valid license.
- Changes in risk profile: Accumulating traffic tickets, at-fault claims, or being categorized as a high-risk driver.
- Lack of financial interest: Insuring a vehicle without a legal financial interest.
- Failure to comply with inspections or safety certificates: Not passing vehicle inspections or required safety checks.
- Insurance company stops servicing region or closes: Company shuts down or exits the market.
- Policyholder's request due to dissatisfaction or change in insurance needs.
The UAIS policy requires a 30-day written notice for termination of the agreement, meaning you cannot cancel your subscription immediately. Users should be aware of this notice period as well as any potential lock-in during this time. There is no clear information on early-cancellation fees, but the 30-day notification acts as a delay to immediate cancellation, creating a commitment period before cancellation can be effectively processed.
Before cancelling your UAIS policy subscription or membership, keep in mind that once your policy goes into cancellation status, you lose the ability to extend payment due dates by up to 5 days. After cancellation, you have a limited window of 15 days to reinstate the policy if needed. Upon cancellation, you will lose access to policy management features via the UAIC Mobile App and the online portal at mypolicy.uaig.net. It's important to consider these restrictions and loss of access before proceeding with cancellation.
- Policy number
- Personal details (such as your full name)
- Contact information (telephone number and/or email address)
- Mailing address
- Vehicle information (make, model, year – if applicable)
- Effective date of cancellation
- Reason for cancellation (may be requested)
- New insurance provider information (if switching, may be required)
- Request for confirmation and potential refund information
- Notifying lienholder or leaseholder (if applicable to your account)
We've actually written a step by step guide on how to get a refund from UAIS policy. Check it out!
The Easiest Way to Cancel UAIS policy
If you’re frustrated trying to cancel your subscription, membership, or bill from UAIS policy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to UAIS policy?
UAIS policy charge statement descriptors could include variations such as: UAIS INS, UNITED AUTO, UAIS PREMIUM, UAIS PAYMENT, UAIS POLICY, UNITED AUTO INS, UAIS CHARGE, UAIS BILL, UAIS PREMIUM PAYMENT, UNITED AUTO POLICY
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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